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E. PR PMA DM ZPZ. Lessons in Procurement and Deployment. Alan Brown 07825 309474. Our Electronic World. And Healthcare?. Our Procurement Experience. Groups of Trusts in the South Acute Programme ( EDM and EPMA) with HSCIC Mental Health EPMA Mental Health EPR (London Framework)
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E PRPMADMZPZ Lessons in Procurement and Deployment Alan Brown 07825 309474
Our Procurement Experience • Groups of Trusts in the South Acute Programme (EDM and EPMA) with HSCIC • Mental Health EPMA • Mental Health EPR (London Framework) • Original RiO in Somerset • IT outsourcing (both procuring and bidding) • Rostering • Managed Print
Our Deployment Experience • RiO (NPfIT): > 20 deployments • RiO (outside of NPfIT) • IDX (Carecast) • Cerner • EPMA • Mobile working • Visitor Systems
Hints and Tips: Procurement • Procurement Route? • DH are dead set against Competitive Dialogue and recommend Open or Restricted • Also use Frameworks where possible but watch out for: • Contract lengths • Possibility of extensions • Other suppliers not on the framework or on it through a partner • Challenges are more common nowadays • Evaluation criteria? • Watch out for the cost % if you don’t want cost to be the overriding factor • Having a scoring mechanism which can reward for exceeding the requirement – otherwise can be very little difference
Using Scoring to Differentiate 4 Exceeds specification Far exceeds requirements 3 Exceeds requirements Meets specification 2 Minor deficiency from spec Meets requirements 1 Significant deficiency from spec Doesn’t meet requirements 0 No evidence No evidence
Hints and Tips: Deployment • Why do projects fail in deployment? • Insufficient emphasis on Transformation • Poor communication and engagement with clinicians • Disconnect between procurement and deployment • Communication is key – local branding = local ownership • How do you organise and resource deployment projects? • Workstream approach
Hints and Tips: Communication • Employ a dedicated communications lead • Go to the services, don’t just talk from afar • Multiple Channels • Be open and honest about the down side • Create and use a ‘community’ of Champion users • Decide on a “brand”
Hints and Tips: Deployment • Why do projects fail in deployment? • Insufficient emphasis on Transformation • Poor communication and engagement with clinicians • Disconnect between procurement and deployment • Communication is key – local branding = local ownership • How do you organise and resource deployment projects? • Workstream approach
Apira Workstream Approach Leadership Information Apira Workstream Approach Technical Transformation Application
Leadership • Strategic Focus • Governance • Programme Management • Contract Management • Supplier Management
Technical • End User Devices • Networks • Hosting • Servers • Integration
Application • Requirements • Design • Testing • Support
Transformation • Benefits • Process Change • Communication • Training • Engagement
Information • Data Quality • Data Migration • Reporting • Information Governance
Questions? • More information? • Geoff.broome@apira.co.uk • 07831 502 138 • Iain.Borland@apira.co.uk • 07903 704197 • Alan.brown@apira.co.uk • 07825 309474