1 / 36

Polycom IP 331 VVX 400

Polycom IP 331 VVX 400. Health Staff Training. District Phone Replacement Status Report. P lacing and Provisioning over 2,500 Phones. The Staging Process – a Four Tiered Approach Stage 1 – Install POE Switches (not Edgar Allan ) Stage 2 – (Crew 1) – Unbox and Place all Units

kyla-price
Download Presentation

Polycom IP 331 VVX 400

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Polycom IP 331 VVX 400 Health Staff Training

  2. District Phone Replacement Status Report Placing and Provisioning over 2,500 Phones. The Staging Process – a Four Tiered Approach Stage 1 – Install POE Switches (not Edgar Allan) Stage 2 – (Crew 1) – Unbox and Place all Units Stage 3 – (Crew 2) – Power Up – Connect all Units to POE Stage 4 – (Crew 3) – Install Replacements Headsets – Retrieve Retired Tadiran Equipment The Juggling Act Includes: Vendor delays, Short Summer, Deployment of 4k+ PCs, and working around summer building maintenance The Results – Magic 

  3. Phone Replacement Timeline Stage 3 Crew 2 Stage 4 Crew 3 Stage 2 Crew 1 Stage 1 Network Engineer Install Headsets and Retrieve Old Hardware To Complete By: August 22, 2014 Installation of Extra POE Switches in Buildings: To Complete By: July 15, 2014 Unbox , Assemble, Place, Phones To Complete By: July 25, 2014 Power Up and Connect Fill in Holes To Complete By: August 2014 Existing Legacy Tadiran System to Remain Active and Primary Until Go Live Date Training Event 2 12 month Admin /Staff July 22nd (4 –sessions) Training Event 3 Nurse/Health In-Service August 1st Training Event 1 Secretarial In-Service July 14th Go Live Date – August 18th, 2014

  4. Add Tab to Browser • Create an onjive.com account

  5. Polycom IP 331

  6. Placing a Call • Use Softkey and enter number • Enter Number and press Dial Button • Or – press the Speaker Phone Key

  7. Up Scroll Key Shows Speed Dial

  8. Down Scroll Key Shows Received Calls

  9. Right Scroll Key Shows Placed Call List

  10. Left Scroll Key To Move Back to Previous Screen

  11. Hold Button

  12. Resume Button To Resume a Call From Hold

  13. Call Transfer Transfer Soft Key

  14. Do Not Disturb Transfer Soft Key

  15. Adding Contacts

  16. Using Voicemail

  17. SoundPoint IP 331 http://forms.polycom.com/www/tools/tutorials/soundpointip330.html

  18. More About Voice Mail Messages and Other Cool Stuff • The Initial Password for Accessing Your Voice Mail is: 0000 • Optionally – Voice Mail May be Sent to Email. • A cool function  • Note – deleting email does not delete message on phone. • Soft FAX • External Versus – Internal Numbers • Dialing Outside Requires no Leading 9

  19. Polycom VVX 400

  20. What will be covered? Line Buttons (Quick Directory) Call Transfer Messages Hold Button Muting Calls Speaker Phone Headset Button Selection Screen Home Button Speed dial Message Indicator Phone Speaker Additional Training References Setting up voicemail Polycom VVX 400

  21. Line Buttons Quick Directory Polycom VVX 400

  22. Call Transfer Button Polycom VVX 400

  23. Call Parking Parking Lot To Park Press Transfer Do a warm transfer to *37. (Do not blind transfer) The system will notify you where the call will be parked. Complete the transfer. To Pickup From any phone dial *37+[parking spot number] Polycom VVX 500

  24. Messages Button Polycom VVX 400

  25. Hold Button Polycom VVX 400

  26. Mute Button Polycom VVX 400

  27. Speaker Phone Polycom VVX 400

  28. Headset Button Polycom VVX 400

  29. Selection Screen Navigation Button Polycom VVX 400

  30. Home Button Polycom VVX 400

  31. Speed Dial Polycom VVX 400

  32. Message Waiting Indicator 400

  33. Phone Speaker Polycom VVX 400

  34. Quick User Guide http://support.polycom.com/global/documents/support/user/products/voice/VVX400_QuickUserGuide_UCS_4_1_4.pdf Video Reference http://link.brightcove.com/services/player/bcpid2165782624001?bckey=AQ~~,AAAB-EKwxDE~,eUqC9XUeBpgOVq7njdcf-el7SjDooRl_&bctid=3427329506001 Polycom VVX400 Reference Materials Polycom VVX 400

  35. If Time Permits Auto Attendants and Whatnots?

More Related