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The importance of the Management Perspective in the HCI Field. Special Interest Group, CHI 2008 organized by Ping Zhang, Syracuse University Roberto Polillo, University of Milano Bicocca. Why. Today’s goal
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The importance of the Management Perspective in the HCI Field Special Interest Group, CHI 2008 organized by Ping Zhang, Syracuse University Roberto Polillo, University of Milano Bicocca
Why Today’s goal • Exploring the roles and importance of having a management community inside the CHI community Motivation • HCI issues very important to the success of business, management and organization… • …but still many challenges to really make HCI an integral part of success factors for business and organizations
Some general problems • HCI professionals are often in marginal roles • Human centeredness normally not a management focus • Training of HCI professionals is technical and not strategic or management oriented • Relationships between HCI professionals and developers / project managers not always smooth • …
Expected outcomes • A list of ideas and actionable suggestions for the management community to continue in future years • at CHI conferences • in research projects • in practice projects • …
Some issues • Making top management understand and incorporate the HCI perspective into corporate strategies and management • Strategies and tactics for investment in HCI • Integrating HCI in product innovation, definition, development, deployment, and management. • Investigating HCI issues and concerns in the business, managerial and organizational contexts • Managing HCI research and practice, especially in a global environment • Training future managers, CEOs and CIOs to be human-centered and HCI competent
How we will proceed • N discussion groups to agree on position statements from “homogeneous” perspectives(30 minutes) • A spokesperson for each group will present a (5 minutes) summary of the group position • A general discussion will follow (30 minutes) • At the end, we will [try to] summarize the positions
Suggested schema for position WHAT - the specific problem and need, or goal WHY - the importance of the above WHERE - context of the above problems and needs WHO -whoseperspective is described HOW - suggested solution / action [WHEN] - timing (short, medium, long)
Timing • Now - 12, 20 Individual group discussions • 12,20 - 12,35 Spokespersons presents groups positions • 12, 35 -12,55 General discussion • 12,55 - 13 Conclusion
Temperature of problemsLow 1 – 2 – 3 - 4 High Have problems with
Suggested next steps • Group spokepersons email me their group position statements, edited (if necessary) after general discussion • I will integrate everything and send it back to all of you