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FACILITATION

CRPLAN 3300. GROUP FIVE Tina Som Tori Darah Kara Knight Richard Lott Luke Fleming Evan Mulcahy Candace Lyons Maddie Hutchinson Mohammad Ashique. FACILITATION. WHAT WE WANT YOU TO REMEMBER. What does it mean in planning Why it is needed How you do it When and where 7 key skills.

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FACILITATION

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  1. CRPLAN 3300 GROUP FIVE Tina Som ToriDarah Kara Knight Richard Lott Luke Fleming Evan Mulcahy Candace Lyons Maddie Hutchinson Mohammad Ashique FACILITATION

  2. WHAT WE WANT YOU TO REMEMBER • What does it mean in planning • Why it is needed • How you do it • When and where • 7 key skills

  3. DEFINITION • “What does facilitation mean in the world of Planning?” • To conduct plan and guide the public in a planning process • To inform or educate the public about issues within the community • Assisting the public to reach the objectives at hand • To collaborate with one another to work more effectively • To provoke engagement among people of the community

  4. BACKGROUND • What? • A facilitator is a guide to help people move through a process together. • A facilitator is NOT the seat of wisdom and knowledge, meaning a facilitator isn't there to give opinions, but to draw out opinions and ideas of the group members. • Facilitation focuses on HOW people participate in the process of learning or planning, not just on WHAT gets achieved. • A facilitator is neutral and never takes sides.

  5. BACKGROUND continued Why? • If you want to do good planning, involvement, and to provide real leadership opportunities in your organization and skills in your members, you need facilitator skills. • The more you know about how to shape and run a good learning and planning process, the more your members will feel empowered about their own ideas and participation. • Stay invested in your organization, take on responsibility and ownership, and this will better your meetings.

  6. BACKGROUND continued How? • Understanding the goals of the meeting and the organization • Keeping the group on the agenda and moving forward • Involving everyone in the meeting, including drawing out the quiet participants and controlling the domineering ones • Making sure that decisions are made democratically

  7. BACKGROUND continued Where and When? • In planning a good meeting process, a facilitator focuses on: • Climate and Environment • Logistics and Room Arrangements • Ground Rules

  8. SKILLS There are 7 key skills to take away from what was explained: 1) Listens 2) Supports 3) Summarizes 4) Challenges 5) Leads the Process 6) Creates a Safe Environment 7) TRUSTS the Group

  9. SUCCESSFUL FACILITATION 1 5 2 6 3 7 4

  10. CRPLAN 3300 PROFESSIONALISM

  11. WHAT WE WANT YOU TO REMEMBER • What it means • Examples • Relation to public engagement • Drivers • A planner’s duty

  12. DEFINITION • “What does Professionalism mean in the world of planning?” • Always have the well-being of the public in mind with every decision made in the planning process • Work with the upmost respect towards others • Always represent the public, clients, and yourself with a trustworthy presence • Be knowledgeable about what the issue at hand is • Be ethical in every decision and situation • Always represent yourself in a responsible manner

  13. EXAMPLES • Examples of Professionalism • Having a professional attitude – being supportive of your colleagues as well as the public’s opinions • Committing yourself to the task at hand, even if it means working overtime • Crediting others for their accomplishments • Accepting responsibility for your mistakes • Avoiding bringing personal matters or electronic distractions into the workplace • Dressing the part of a qualified planner who takes his/her job seriously • Communicating like a professional – good eye contact, a solid handshake • Appearing comfortable and poised while speaking in public

  14. PROFESSIONALISM IN PUBLIC ENGAGEMENT • Professional Planning in Public Engagement Situations: • During public engagement situations the planner is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers the group, community, and organizational interests. • The planners’ engagement is a measurable degree of their positive or negative emotional attachment to the success of the group. • The success of the group engagement is different from the planners own personal satisfaction, motivation, and organizational goals.

  15. PROFESSIONALISM IN PUBLIC ENGAGEMENT continued • Drivers of professional behavior in public engagement situations: • There are a range of factors, known as drivers, that are thought to increase overall public engagement and help facilitate how the planner performs in public engagement situations. By managing the drivers, the planner can effectively manage engagement levels of the members of the group. • Communication • Group goals • Group culture • Personal rewards • Individual recognition • Relationships between group members, community leaders, and peers, • Personal opportunities • Knowledge of the group and community goals and vision

  16. PROFESSIONALISM IN PUBLIC ENGAGEMENT continued • Planner Duty in Taking initiative and responsibility • Traditionally planners taking the initiative, and responsibility, to make participants part of the group is an important ingredient of engagement. • “Taking responsibility” allow individuals to become empowered. • Group members who feel empowered have a sense of belonging and excitement about participation, they feel engaged at an emotional level and are willing to give their best all the time.

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