Hounslow Community Resource Centre Project HCN General Meeting, 12 th June 2013

1. Hounslow Community Resource Centre Project HCN General Meeting, 12th June 2013 1

2. HCRC Project Update - Overview • Community engagement summary • Theories of Change • Feasibility Report - CAN recommendations • Project Timeline & LBH approvals • Design Layout & Facilities • Expressions of interest

3. Community Engagement - Summary • Evidence of demand for affordable, appropriate/fit-for-purpose premises with range of meeting, training, & 1-2-1 interview/consulting rooms • confidentiality/privacy requirements essential for 1-2-1 rooms • price, location, space & end of lease are key drivers • Strong interest in new shared premises in borough • recognition of potential benefits e.g. better premises & amenities, network & brand effects, improved service outreach & social impact • Hounslow town centre preferred location • due to transport links • accessible to core beneficiaries / end users

4. Theories of Change

5. Theories of Change

6. Theories of Change

7. CAN recommendations • Importance of long term affordable flexible office space solutions for VCSE to operate & deliver services effectively • Viable central location - Treaty Centre, Hounslow • Maximising use & social value of an existing community asset • Synergies & potential collaborative working between Resource Centre organisations, Library & Adult Education Services • Excellent transport links and potential to increase number of local resident & visitors into town centre • Partner/contract with existing community premises provider to manage the Resource Centre • Best means of ensuring positive value outcome of infrastructure investment • Importance of capacity, skills , resources & benefit of proven track record • Cost efficiencies & benefits of economies of scale

8. HCRC Project Timeline • Stage 1: Feasibility Study • CAN Feasibility Report to LBH -16th April 2013 • LBH review of Feasibility Report & draft Cabinet Report • LBH decision to proceed to Stage 2: Development - 9th July 2013 If approved, • Stage 2: Development [projected timescale] • Site refurbishment design, & tender docs preparation – May/June • Tenders invited – 15th July 2013 • Building/Refurbishment works & ICT install – Sept 2013 to March 2014 • Centre Management provider contracted by LBH – Sept 2013 • HCRC Launch - early March 2014

9. Resource Centre Design Key elements of design specification: • Shared facilities, range of meeting rooms • Reception area with sufficient waiting area capacity • One entrance • Event friendly layout • Break out area • Neutral aesthetic • Important VCSE can retain their own organisational identity • Quality detailing • Flexible/adjustable layout • Separate IT facilities but an integrated infrastructure

10. Design Layout

11. Resource Centre Facilities • 100 desk space • Citizen’s Advice Bureau (CAB), Volunteer Centre & Hounslow Community Support Services incl. Hate Crime Unit • Virtual office solutions • Registered address • Hot-desking & meeting room hire • Training & Board Rooms • 3 large meeting rooms; 2 open out to 1 with @ 30 person capacity • Potential access to Adult Education Classrooms • Interview / Counselling (1-2-1) Rooms • 12 small interview/1-2-1 meeting rooms • Shared resources • Reception & Post room (network copiers) • Tea point / break out area

12. Expressions of interest Interested in taking space? • To find out more or register your potential interest in space at the Resource Centre contact Kirstin: email: k.ross@can-online.org.uk or tel: 020 7250 8039 • Formal expression of interest to guarantee space • Following LBH final approval organisations will be able to register a formal expression of interest E.g. Intent to Licence to Occupy agreement

13. Any Questions? For further information: Kirstin Ross e: k.ross@can-online.org.ukt: 020 7250 8039 Katherine Tomkinson e: katherine.tomkinson@hounslow.gov.ukt: 020 8583 2208