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Restaurant Stella Maris. Restaurant Business Plan. Stella Maris - Belgium. Mission statement. Name of the restaurant: STELLA MARIS. PLACE PRESENTATION PRODUCT PRICE PERSONNEL – STAFF PROMOTION. The Marketing Mix. Restaurant Stella Maris. PLACE. The district “Eilandje” Map
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Restaurant Stella Maris Restaurant Business Plan Stella Maris - Belgium
Mission statement Name of the restaurant: STELLA MARIS
PLACE PRESENTATION PRODUCT PRICE PERSONNEL – STAFF PROMOTION The Marketing Mix Restaurant Stella Maris
PLACE • The district “Eilandje” • Map • Accessibility • The Port of Antwerp • The Historical Center • Shopping
How toreachus • by trainFrom Antwerp Central Station: take bus 17 (destination UZA Rijnkaai) from the bus stop outside the Pelikaanstraat exit from the station. Get off the bus at Van Schoonbekeplein. • By tramTram 7 (get off at Sint-Pietersvliet and walk north for 5 minutes) • By busBus 17 (Rijnkaai stop) and 30 (Sint-Pietersvliet stop) • By carGodefriduskaai car park (Zeevaartstraat 11) • By bicycleYou will find a capacious bicycle rack on the flag promenade just in front of the museum square.
HistoricalAntwerp • SOME OF THE MOST POPULAR ATTRACTIONS • Central station • Cathedral of our lady • Grote Markt • ‘t Steen • Rubens House • Groenplaats • Vlaeykensgang • Zoo
HistoricalAntwerp Central Station Cathedral of our Lady
HistoricalAntwerp Grote Markt ‘t Steen
HistoricalAntwerp Rubenshuis Groenplaats
HistoricalAntwerp Vlaeykensgang Zoo
Shopping De Meir Stadsfeestzaal
Presentation exterior Mas Restaurant Stella Maris
Presentation interior The restaurant The bar
Presentation interior Meeting room Garden terrace
Kitchen – Stores Plan office Dirty Kitchen Fridge Office Coldsection Warm section Dishwashing Stores Cloak-room Waste
Kitchen Warm kitchen
Kitchen Coldsection Dishwashing
Product • FOOD • Menu’s • A la carte • BEVERAGE • Wines • Bar list
Food - Menu Lunch menu’s (Mondaytill Friday) • Three course lunch menu 30 €inclusivewines and coffee 45 € • Four course lunch Menu 40 €inclusivewinesand coffee 60 € Weekend Menu (Friday and Saturday evening) • Five course menu 50 €inclusiveaperitif, wines and coffee 75 €
Food – A la carte • 3 coldappetisers • 2 soups • 2 warm appetisers • 3 fishdishes • 4 meatdishes • 1 vegetarian and 1 pasta • 4 desserts
Beverage - Wines • 6 whitewinesby the glass • 6 red winesby the glass • Wine list • 3 Sparkling wines • 20 White wines • 20 Red wines • Wine forfait (3 – 4 and 5 course)
Beverage - others • Aperitifs and digestives • Coctails • Waters and soft drinks • Coffee and tea • Beers
Price In setting ourprice we considered: • The productioncost (purchase, personnel, generalexpenses…) • The pricethatourguests are willingtopay • Prices of competition
uniform Kitchen Restaurant
Promotion - Marketing • Website • Menu design • Implementationfrequency marketing • Up-selling
Website Website content • Name, address, hours and phonenumber • Menu • “Aboutus” section • “Contact us” section • Visuals • Facebook page
Menu design We will look for: • An up-to date look that matches • The restaurant concept of • Theentiredesign of the restaurant • Daily and personalizedmenus • Menu board with specials
Implementationfrequency marketing Increasenumber of repeatcustomersby • A loyalty program • Promotion through email • Invitationsto special promotions and events
Up-selling Up sellingby • Teaching servers and waiters • Suggestionstocustomerstopurchase • Drinks • Appetisers • Appropriate side dishes • Desserts • Most profitable items
End Stella Maris Merksem – Restaurant Marketing tools