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Alibris for Libraries www.alibris.com/library. Who is Alibris?. Online book seller Headquarters in California, USA Warehouse in Nevada, USA In business for 10 years as Alibris; 5 more years as Interloc. What types of books does Alibris sell?. Used and new books In-print and out-of-print
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Who is Alibris? • Online book seller • Headquarters in California, USA • Warehouse in Nevada, USA • In business for 10 years as Alibris; 5 more years as Interloc
What types of books does Alibris sell? • Used and new books • In-print and out-of-print • Out-of-stock, out-of-stock indefinitely • Rare, antiquarian • Thousands of different subjects • U.S. and international imprints • Music and movies too
Where does Alibris get the books? • Network of independent book sellers • Worldwide • Sellers in over 45 countries • ~ 100 million books • Alibris-owned books • Stored in our warehouse • Purchased from a variety of sources: • Book vendors returns • Library discards • Book store closings • Wholesalers and publishers
How are prices set? • Independent book sellers • Sellers set their own price • May be based on list price, market price or combination • Alibris-owned books • Market price • Wholesalers and publishers • List price • Many books are discounted
Who are Alibris’ customers? • Business customers • Online retailers (e.g. Amazon, Barnes and Noble) • Traditional retailers (e.g. Borders) • Wholesalers, distributors (e.g. Ingram, Blackwells, YBP) • Consumers • Over a million individual customers • Buy online with credit card • Libraries • Over 7000 libraries worldwide • Academic, public, special, k-12 • Over 500 international libraries
Why is there a special site for libraries? • Alibris for Libraries was created to meet the needs of libraries: www.alibris.com/library • Per-book prices slightly higher to cover additional services • Additional services include: • Order online with purchase order • Consolidated shipping via UPS • Lower shipping charges – free shipping for 10 or more books • Library Customer Service team • Want List Management • Libraries can use the retail site at www.alibris.com but must use a credit card, books ship individually via USPS and shipping charges are higher
Why do libraries use Alibris? • Great selection • Easy-to-use • Fast turnaround • Consolidated ordering, shipping, receiving • Easy returns process • Personal customer service • Online account management • Turnkey project management for large projects
How do libraries use Alibris? • Primary source • Out-of-print titles • Older in-print titles; usually with pub date of 2003 and back • Search and place orders on Alibris for Libraries website • Secondary source • Out-of-stock titles from primary vendor • Cancelled titles from primary vendor • Search and place orders on Alibris for Libraries website or • Send accumulated list of titles for Alibris staff to order or quote • Quick turnaround on new books • 850K new book titles in stock • Often with very attractive discounts • Ship in 1-2 weeks • Special projects
Special Projects • Want List Matching • Match large list of desired titles against Alibris’ inventory • Types of lists • Replacement titles • Lost, damaged, missing titles • Bibliographies • Desiderata • OCLC Collection Analysis • Bowker’s Resources for College Libraries • Process • Send list of desired titles and profile to Alibris for matching • Alibris can order or send back quotes
Special Projects (cont.) • Collection Reports • Alibris can generate list of titles in inventory by subject • Great for retrospective collecting, filling holes in collection, grants • Process • Develop subject profile: LC Class numbers, LC Subject headings, publication dates, authors, etc. • Alibris generates list of matching titles • Librarian reviews list and selects titles to order • Can update list at anytime with new inventory • Very fast turnaround
Additional Services • Bookfetch • If Alibris doesn’t have the title, leave your “want” and we’ll email you the book is added to our database • Wishlists • Flag selections to order at later time or • Selectors build Wishlist, then share with Acquisitions to order • Mini-account • Add either title or a specific copy to Wishlist • Using Wishlist functionality, share list with Acquisitions • Acquisitions adds books from WL into shopping cart and places order • Share individual titles with colleagues • Email link on Product detail page • Substitutions • Send cancellation notification to subs@alibris.com • We’ll attempt to replace with same edition, condition, no more than 10% over original price, same freight charge
Additional Programs/Offers • Collection Development Award • Annual grant of $3000 of Alibris books to deserving library • Loyalty Program • Reach targeted volume and receive discounts • Program valid from July 2008-June 2009 • Order 500 units, receive 3% discount for remainder of program • Order 750 units, receive 6% discount for remainder of program • Order 1000 units, receive 10% discount for remainder of program • Discounts and Coupons • Money-saving offers throughout the year • Available through monthly newsletter or at conferences • ILL Program • Use OCLC Resource Sharing to buy Alibris books for ILL • Billed through OCLC IFM
Shipping Details - USA • All books shipped via UPS • Tracking information available in Your Account • Books consolidated in Alibris warehouse • Majority of books ship out within a week of receipt • Option to have invoice included with the books • Volume Discounts • One book in order $5.95 per book • 2-9 books in order $3.95 per book • 10 or more book Free shipping
Alibris Contacts • Regional Managers – contact for Want Lists, Collection Reports • Renee Chastain, Regional Sales Manager, South Central USA., Ontario • 1-713-598-7628; email: reneec@alibris.com • William P. Kane, Regional Sales Manager, Eastern USA and Canada • 1-877-893-9102; email: billk@alibris.com • Scott Smith, International Agent, Western USA and Canada • 1-503-951-8343; email: scotts@alibris.com • Shelly Stuard, Director, Library Services, International and Western USA • 1-510-594 4530; email shellys@alibris.com • Customer Service – contact for all other questions • Abbie Fenneman, Library Services Representative • Based in the California headquarters • U.S. and International Customer Service • Email: libraries@alibris.com • Toll-free (U.S. and Canada) 1-877-ALIBRIS (254-2747) option 1 • Phone (510) 594-4573; Fax (510) 550-6052