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Keeping Students on Track with Technology and Processes

Learn about Mercy College's PACT program's impact on student success and the processes and technologies used to keep students on track. Discover strategies for identifying at-risk students, fostering success through interactions, and best practices for student support.

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Keeping Students on Track with Technology and Processes

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  1. Keeping Students on Track with Technology and Processes PRESENTED BY: Steven Birmingham • Jessica Haber • Todd Prattella

  2. About Mercy

  3. Multi-campus Enrollment Demographics PACT Program About Mercy

  4. Impact of PACT on Student Success 20% 55% 41% Improvement in college-wide retention* Increase in 6-year graduation rate Increase in 4-year graduation rate * 20% is percentage increase; retention increased 12 percentage points from 60% (2009) to 72% (2016)

  5. Processes & Technologies

  6. Highlighted Technologies

  7. Challenge 1. How do we give students the resources they need to keep themselves on track and set themselves up for success? Foundation & Resources for Success

  8. Foundation & Resources for Success

  9. Journeys Foundation & Resources for Success

  10. Major Matcher Academic Planners Degree Audit Foundation & Resources for Success

  11. Challenge 2. How do we identify students who need interventions? At-Risk Student Identification

  12. Predictive Model Progress Reports At-Risk Student Identification

  13. Data Democratization Swipe Everything Planner Verification At-Risk Student Identification

  14. Quick Polls At-Risk Student Identification

  15. Challenge 3. Once we know which students require an intervention, how do we interact with them to foster success? Student Interaction

  16. Advisor Appointments Student Interaction

  17. Campaigns Communications Student Interaction

  18. Remote Meetings Student Interaction

  19. Nudges Student Interaction

  20. Group Discussions

  21. What are some of the issues your are facing at your institutions where these processes and technologies could help? What best practices are you using at your institution to help students start on the right foot and cross the finish line? Group Discussions

  22. Questions & Answers

  23. Thank You! Steven Birmingham, sbirmingham@mercy.edu Jessica Haber, jhaber@mercy.edu Todd Prattella, tprattella@mercy.edu

  24. Technologies to Keep Students on Track at Mercy College • Ellucian Degree Works • Students create academic plan • Students audit transcript vs. academic plan • Students audit transcript vs. graduation requirements • Students explore what-if scenarios • Zoom • Advisors conduct remote video advising sessions • EAB Guide • Students download mobile app • Students follow predesigned journeys • Students use major matcher • Students participate in quick polls • Students receive nudges (push alerts) • EAB Campus • Advisors identify at-risk students • Advisors communicate with students • Faculty provide feedback about student performance • Advisors gather card swipe data • Advisors and tutors keep notes of student interactions • Students make appointments ** This will be a printed handout **

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