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This article discusses the importance of technology disaster response planning for libraries, including the potential risks and challenges that libraries face. It provides insights and recommendations for developing a comprehensive technology disaster response plan.
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Technology Disaster Response Planning for Libraries Mary Mallery, Ph.D. Montclair State University Library
Kinds of technology in libraries: • Library Websites • Electronic Resources • Proxy servers • Integrated Library System • Institutional repositories • Staff and public PCs • Laptops • Social media sites
What could go wrong? • Power outages and surge • Computer viruses • Denial of service attack • Data corruption • Key staff retirements • No Documentation • Vendor abandonment
A Cautionary Tale: • Second largest university in New Jersey with 17,000 students • Sprague Library holds 550,000 books and 2,000 periodicals • Subscribes to over 70 online databases with access to over 30,000 online journals • Collects and maintains digital collections and purchased or licenses over10,000 ebooks and streaming videos.
Technology Disaster Strikes! • Montclair Electronic Text Archive (META) server does not restart after AC outage.
What went wrong with META? • Aging server equipment with no automatic temperature controlled shutoff. • Key systems staff just retired. • No documentation for system restore. • No testing of data reload from backup. • No budget for replacing old server.
We need a plan! • Inventory with Risk Assessment for each item. • Risk Prevention Procedures • Restoration Procedures • Disaster Response Communications • Testing and Training Recommendations • Schedules Review and Plan Updates
dPlan Checklists and Schedules: • Data storage and backup • Replace and repair equipment • Create salvaging priorities • Contingency plans (establish offsite and manual operations)
Technology Disaster Planning fits into the overall planning process.
How many plans do we need? • University Strategic Plan • Library Strategic Plan • Budget Plan • Collections Disaster Response Plan • Technology Disaster Response Plan
Get Started with Technology Disaster Response Planning Today! Mary Mallery, Ph.D. Montclair State University Library mallerym@mail.montclair.edu