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Learning & Sharing Across Boundaries

Learning & Sharing Across Boundaries. Your media strategy. Group Decision Support Systems. Media Choices. There are so many available tools it’s hard to know which to use. Discussion Boards. Email. Intranet Portals. Conference Calls. Media Matrix. E-Mail. When to Use. When Not To.

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Learning & Sharing Across Boundaries

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  1. Learning & Sharing Across Boundaries Your media strategy

  2. Group Decision Support Systems Media Choices There are so many available tools it’s hard to know which to use. Discussion Boards Email Intranet Portals ConferenceCalls

  3. Media Matrix

  4. E-Mail When to Use When Not To • Short term alerts • Follow-up to decisions • Check-in tool • Decision making • Problem solving • Urgent exchanges

  5. E-Mail Tips & Tricks • Establish norms up front • Establish e-mail as a default mechanism to check-in with your team • Avoid lengthy expounding • Break up the text • Use personal style considerations • Use subject headings • Use e-mail to support team building activities • Use the “all-team” mailing list judiciously • Use e-mail to recognize the individual in the team • Review the most up to date “netiquette” and avoid flaming

  6. Group Decision Support Systems When to Use When Not To • Generate data • Support convergence • Get a snapshot • Substitute for dialogue • Sole decision method

  7. Group Decision Support Systems Tips & Tricks • use as ice-breaker at the beginning of a meeting • pause frequently to check in with group during the process • allow adequate time to discuss the meaning of the data • engage participants in making choices about when and whether to use a process • don't use too many different processes in the same session  

  8. Audio Conferencing When to Use When Not To • Get closure • With distributed team • Several short talks • Intensive information exchange • Lots of input needed

  9. Audio Conferencing Tips & Tricks • Create strategies for creating context • Circulate information ahead of time • Use signifiers on documents (page numbers etc.) • Identify yourself and address people by name • Provide a shared picture of the whole group • Establish a fax channel for participants. • Use a structured meeting process • Break up the agenda into multiple short pieces • Leave time to identify responsibility for next steps • Follow up in another medium

  10. Intranet Portals When to Use When Not To • Establish context • As part of a process • Create community “home room” • One time connection • Just to “house” documents

  11. Intranet Portals Tips & Tricks • Create shared context • Define roles • Use visuals intentionally • Distribute opportunities to take the lead • Make references explicit • Include interaction in the agenda • Allow for research time • Plan pre-activity warm-up

  12. Different time/different place conferencing When to Use When Not To • Provide continuity • Before/after F2F meetings • For dialogue • With large numbers • Very short meetings • For groups without ongoing relationships

  13. Different time/different place conferencing Tips & Tricks • use all the design principles of f-t-f meetings • create a context with metaphor • convey a sense of place • include social as well as task space • incorporate plenary and "break-out" activities • put conversation at the core • provide ways for participants to make connections with each other (pictures, profiles)

  14. VISION CAN Knowledge Sharing • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas VISION THEME VISION THEME • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas VISION THEME VISION THEME M I S S I O N Goal or purpose of team or organization. • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas • Supporting Ideas VISION THEME VISION THEME 5. Bold Step CHALLENGES SUPPORTS 4. Bold Step • Challenge • Supports • Challenge • Challenge 3. Bold Step • Supports • Challenge • Supports 2. Bold Step • Challenge • Supports 1. Bold Step • Supports B O L D S T E P S VALUES • Value • Value • Value • Value

  15. CAN Knowledge Sharing SPOT STRENGTHS/ENABLERS OPPORTUNITIES OPPORTUNITY OPPORTUNITY OPPORTUNITY + Strength + Strength + Strength + Strength + Strength + Strength + Strength + Strength • Description • Description • Description • Description • Description • Description • Description • Description • Description OPPORTUNITY OPPORTUNITY OPPORTUNITY • Description • Description • Description • Description • Description • Description • Description • Description • Description CURRENT/INTERNAL FUTURE/EXTERNAL OBSTACLES PROBLEMS Threat Threat – Problem – Problem – Problem – Problem – Problem – Problem – Problem – Problem Threat Threat Threat Threat

  16. CRITERIA CRITERIA CAN Knowledge Sharing PORTFOLIO SOW GROW Criteria Criteria Criteria Criteria Criteria Criteria Criteria Criteria • Strategy/Activity to START • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity that needs more resources and should EXPAND • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity CRITERIA CRITERIA PLOW HARVEST Criteria Criteria Criteria Criteria Criteria Criteria Criteria Criteria • Strategy/Activity to DISCONTINUE • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity where you can continue to get YIELD without investment • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity • Strategy/Activity

  17. TARGET CAN Knowledge Sharing GAMEPLAN TEAM/ RESOURCES OTHER OBJECTIVE OTHER OBJECTIVE STAGES/TASKS • Sponsor Q3 2000 Q4 2000 Q2 2000 • Leader: John Doe PRIMARY OBJECTIVES Q1 2000 • Task • Task • Task • Task • Task • Task OBJECTIVE • Task • Task • Task • Task • Task • Task • Task • Task • Task • Task • Task • Task • Description • Description • Task • Task • Task • Task • Task • Task • Member: Jane Doe MISSION OBJECTIVE • Description • Description • Description • Description • Member: John Doe OBJECTIVE • Description • Description OBJECTIVE • Member: Jane Doe • Description • Description • Resource OTHER OBJECTIVES OTHER OBJECTIVE • Resource OTHER OBJECTIVE SUCCESS FACTORS • Success Factor • Success Factor OTHER OBJECTIVE • Success Factor • Success Factor • Success Factor CHALLENGES • Challenge • Challenge • Challenge • Challenge • Challenge • Challenge • Challenge • Challenge • Challenge • Challenge

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