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Probing, Learning, Improving and Leading a Nation. Avner Halevy, University of Haifa Department of Statistics The Postgraduate Program in Quality July 10, 2007. Probing, Learning, Improving and Leading a Nation. Before the debriefing comes the briefing.
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Probing, Learning, Improving and Leading a Nation • Avner Halevy, University of Haifa • Department of Statistics • The Postgraduate Program in Quality • July 10, 2007
Probing, Learning, Improving and Leading a Nation • Before the debriefing • comes the briefing
Probing, Learning, Improving and Leading a Nation • And then the execution of the briefed plan
Probing, Learning, Improving and Leading a Nation • Debriefing is the • foundation stone • of organizational learning
Probing, Learning, Improving and Leading a Nation • A correct, successful and effective execution must strictly abide by certain rules and principles
Probing, Learning, Improving and Leading a Nation • Such as: fear-free, totally honest, open discussions; complete mutual trust
Probing, Learning, Improving and Leading a Nation • Listening, fact finding, analyzing, reaching conclusions, implementing
Probing, Learning, Improving and Leading a Nation • Participants must not blame, reprimand or sanction their team mates
Probing, Learning, Improving and Leading a Nation • Lessons learned must be disseminated in the organizational bloodstream
Probing, Learning, Improving and Leading a Nation • When an organization embarks on an • important program
Probing, Learning, Improving and Leading a Nation • which does not go too well, debriefing and learning are • in order.
Probing, Learning, Improving and Leading a Nation • This will result in • a thorough • improvement process.
Probing, Learning, Improving and Leading a Nation • Imagine an organization that does not debrief • and learn, but
Probing, Learning, Improving and Leading a Nation • nominates judges and hires lawyers to investigate, prosecute and punish the ones • who will be found guilty
Probing, Learning, Improving and Leading a Nation • Farewell fear-free, open, courageous reporting and honest discussions.
Probing, Learning, Improving and Leading a Nation • Welcome suspicious, protective, concealing and • safeguarding attitude
Probing, Learning, Improving and Leading a Nation • A state • is an organization too
Probing, Learning, Improving and Leading a Nation • When a state embarks on • a risky adventure and events do not proceed too well
Probing, Learning, Improving and Leading a Nation • Debriefing and learning • are in order
Probing, Learning, Improving and Leading a Nation • executed by all the persons concerned and involved with the program in question
Probing, Learning, Improving and Leading a Nation • and ending with a well thought-out and planned improvement program.
Probing, Learning, Improving and Leading a Nation • But if an investigating or judicial committee is nominated instead
Probing, Learning, Improving and Leading a Nation • It is goodbye to learning, goodbye to any chance • of improving, • hello to witch-hunting
Probing, Learning, Improving and Leading a Nation • Lawyers must not replace a true, pure, learning process.
Probing, Learning, Improving and Leading a Nation • (even if they edit national newspapers or present popular talk shows)
Probing, Learning, Improving and Leading a Nation • Because if they do, the daily conduct of leaders will be determined by prospects of eventual flops.
Probing, Learning, Improving and Leading a Nation • You must dare if you want to succeed. But… • When you dare, be prepared for occasional setbacks.
Probing, Learning, Improving and Leading a Nation • If the public is lurking behind, waiting for you to fail and launch judicial committees at you, don’t dare to dare.
Probing, Learning, Improving and Leading a Nation • Behavior will be defensive, self-protective and leaders will lead a risk-less, • chance-less nation.