Procurement and Contract Management Program Overview

1. Procurement and Contract Management Program Overview Dave CollissonDeputy CPO Procurement Governance Office CPPC October 2, 2007 Office of the Comptroller General

2. Program Purpose The Procurement and Contract Management Program (PCMP) is a training and certification program for public sector employees. The Procurement and Contract Management Program assists staff: • to improve on-the-job performance; • at all levels of proficiency; • with all types of procurement.

3. Program Origin The 2003 Procurement Reform Framework recommended: • separation of governance and service delivery; and • competency-based expansion of procurement and contract management training. Funding and executive support received for development of a full-scale training program. Four exciting years have ensued. Program design, development and delivery was competed and awarded to a consortium led by NECI.

4. Corporate Learning Program Changes Learning Services Branch led a cross-government team to: • Identify the Procurement Management Competency Model, including learning specifications. • Perform a gap analysis on the existing courses: Then: Only 4 courses for administrators and managers, covering 28% of the required competencies. Now: 20 new Learning Programs and Certification Process; for 6 key procurement roles; at 4 proficiency levels, covering 100% of the required competencies.

5. PCMP Model The PCMP is based on the Procurement Competency Model. The model is consistent with the corporate Core Policy and Procedures Manual.

6. PCMP Delivery • A competency-based learning program that is accessed through a web-based learning portal. • Uses an integrated delivery model incorporating different learning methods at each level, i.e. eLearning, instructor-led, and self-directed on-line learning resources. • Uses a participant-focused learning approach with an emphasis towards on-the-job application.

7. Program Structure The Program has four proficiency levels that include varying degrees of complexity, criticality, applicability and decision-making.

8. There are approximately 12,000 employees engaged in procurement work across the BC public service. The number, level, roles and types of procurement vary from ministry to ministry. Number of Employees Proficiency Levels 2,000 1-2 8,000 2-4 1,700 3-4 300 4 Implementation

9. Key Procurement Roles Contract/ Procurement Administrator (Levels1 & 2) Contract/ Procurement Manager (Levels 2 & 3) Ministry Contract/Procurement Specialist (Levels 2 & 3) Contract/ Acquisition Specialist (Levels 2 & 3) Program Director or Program Manager (Levels 3 & 4) Senior Manager or Executive (Levels 3 & 4)

10. Steps to Certification Level 1 Certificate - Basic - Self-directed elearning (1 course) - Web-based Resources - Update Sessions (under development) Level 2 Certificate - Fundamental - Instructor-Led Training (6 courses) - Web-based Resources - Facilitated eLearning - On-The-Job Assignments - Update Sessions (under development) Level 3 Program Certification – Applied (6 courses) - Instructor-Led Training - Web-based Resources - Facilitated eLearning - On-The-Job Assignments - Update Sessions (under development) Level 4 - Strategic - Executive Seminars (7 courses) - Instructor-Led Training - Web-based Resources

11. Program Certification • Completion of Levels 1 – 3 required for PCMP Certification. • Certification recommended for Contract Managers, and Procurement and Contract Specialists. • Program and Project Managers and staff, with any procurement and contract management responsibilities, will benefit from attending individual PCMP courses, or Level 1 or 2 certification.

12. Certification Process The certification process: • includes training in procurement and contract management; • recognizes individuals who upgrade their procurement and contract management qualifications; • establishes a preferred qualification for staffing and development; and • provides a mechanism for competent staff to challenge some certification requirements.

13. 2005- 2006: Learning Portal Research Library Employee Learning Record Self-assessment Tool Learning Programs – Instructor-led and elearning Learning Resource Framework Curriculum Summary by Key Procurement Role 2006 - 2007: Certification Challenge Process License Agreement with NECI Curriculum Development Completed On-the-job Training Assignments First Graduation Class 2007 – 2008: Mentoring Opportunities PCMP Available to Other Jurisdictions Accreditation PCMP Community of Practice Key Features

14. Results • Hugely successful • High demand for all courses • Executive recognition of the value of PCMP • Excellent ratings (4.3 out of 5) for courses and overall program • Learning increases averaging 21% - very high results • Internal Audit reviews show increased compliance • PCMP subject of a UVic e-learning study • Winner of the 1st annual Summit Magazine award for Leadership in Public Procurement • Generated strong interest across the public sector in Canada.

15. Government Contacts • For more information on the PCMP, visit the Learning Services Branch website at: http://www.bcpublicservice.ca/learning/pcmp/index.htm • The PCMP government contacts are: Deborah Harding at Deborah.Harding@gov.bc.ca or (250) 953-4148 and Dave Collisson at Dave.Collisson@gov.bc.ca or (250) 387-8114 • The PCMP Learning Portal website address is: http://www.procurementlearning.gov.bc.ca