Where the NHS needs to improve

1. Where the NHS needs to improve Based on your personal experience of the NHS, which two or three of the following do NHS hospitals most need to improve? Base: All (1,010), 13TH – 16TH April 2013

2. Awareness of Mid Staffs As you may know, a report was recently published into the problems at Mid Staffordshire hospital trust. The report said that because of poor quality patient care in the hospital, there were between 400 and 1,200 more deaths than expected between 2005 and 2009. Before today, how much had you heard about the problems at Mid Staffordshire? Base: All (1,010), 13TH – 16TH April 2013 Don’t know *% Nothing at all A great deal Not very much A fair amount

3. Perceptions of the NHS tolerating poor standards The report described ‘a tolerance of poor standards’ at Mid Staffordshire. To what extent, if at all, do you think other hospitals in the NHS have these problems? Base: All (1,010), 13TH – 16TH April 2013 All hospitals in the NHS have problems like this Most hospitals in the NHS have problems like this Some hospitals in the NHS have problems like this Very few hospitals in the NHS have problems like this No other hospitals in the NHS have problems like this Don’t know