HCA 220 GENIUS Teaching Effectively/hca220genius.com

1. HCA 230 GENIUS Teaching Effectively/hca230genius.com FOR MORE CLASSES VISIT www.hca230genius.com

2. HCA 230 Entire Course • HCA 230 Week 1 Individual Assignment The Communication Process Model HCA 230 Week 2 DQ 1 and DQ 2 HCA 230 Week 2 Individual Assignment Cultural Considerations HCA 230 Week 3 Individual Assignment Verbal and Nonverbal Communication HCA 230 Week 4 DQ 1 and DQ 2 HCA 230 Week 4 Individual Assignment Listen Up (Lets Collaborate) HCA 230 Week 5 Individual Assignment Are You A Good Communicator HCA 230 Week 6 DQ 1 and DQ 2 HCA 230 Week 6 Individual Assignment Conflicts Are Important HCA 230 Week 7 Individual Assignment Working With Teams HCA 230 Week 8 DQ 1 and DQ 2 HCA 230 Week 9 Final Project Interpersonal Communication Presentation

3. HCA 230 Week 1 Individual Assignment The Communication Process Model • Complete the Associate Program Material: Communication Process Worksheet, located on your student website.

4. HCA 230 Week 2 DQ 1 and DQ 2 • DQ- 1 Due Monday- Main forum Which Steps in the Communication process do you think is most important? Why? DQ-2 Due Wednesday-Main Forum Technology such as personal digital assistants, MP3 players, the internet, and text messaging are changing health communication. Do you think these resources are used to communicate effectively? Why or Why Not?

5. HCA 230 Week 2 Individual Assignment Cultural Considerations • Resources: cross-cultural communication searches in this week’s Electronic Reserve Readings Select a culture other than your own and research information about that group’s perceptions of health and health care. Write a 400- to 450-word response to the following: · Identify the principles of cross-cultural communication. · Explain how any cultural differences could become barriers affecting the communication process with health care providers. Includeat least two references. Format your response consistent with APA guidelines.

6. HCA 230 Week 3 Individual Assignment Verbal and Nonverbal Communication • Resource: “Verbal and Nonverbal Communication” video located in this week’s Electronic Reserve Readings Write a700- to 1,050-word paper that includes the following: · Describe the principles of verbal and nonverbal communication. · Explain which three principles you think are critical for effective communication. · Include at least one personal experience with a difficult verbal or nonverbal communication. · Explain how you could use these principles to promote communication in a health care workplace. · Explain how technology influences the communication process. Includeat least three references. Format your paper consistent with APA guidelines

7. HCA 230 Week 4 DQ 1 and DQ 2 • DQ-1 Minimum Word Count-250 What is the importance of promoting collaborative communication in the health care environment? Include your thoughts on the importance of supportive and defensive communication. DQ-2 -Minimum Word Count-250 What are the six elements of a supportive climate? Provide a real-life example of each element?

8. HCA 230 Week 4 Individual Assignment Listen Up (Lets Collaborate) • Imagine you are the office manager for a medical practice and have recently attended a conference where you learned about active listening and its benefits. You want to share the information with your practice’s staff. Write a400- to 450-word memo describing the process of active listening and how it benefits the health care workplace. Includeat least two references. Format your memo consistent with APA guidelines.

9. HCA 230 Week 5 Individual Assignment Are You A Good Communicator • Imagine you are a writer for a health care trade magazine. The editor has asked you to write next month’s editorial on interpersonal relationships in the health care industry. Resource: How Assertive Are You? quiz in Ch. 6 of Communicating in the Workplace Write a 700- to 1,050-word editorial essay and include the following: · Define effective communication and explain why quality interpersonal relationships are important, particularly in the health care industry. · Describe supportive and defensive relationships and explain why one type of relationship is more appropriate for the health care industry. · Define assertive style and explain its appropriateness in a health care workplace. · Self-assess the elements of your interpersonal communication skills. · Use your self-assessment

10. HCA 230 Week 6 DQ 1 and DQ 2 • DQ-1 Due Monday-Main Forum- Minimum word count 250 words. Communicating in the Workplace describes five types of conflicts. Which type of conflicts do you think occurs most often in the health care workplace? Which management conflict style do you think would be most effective handling the conflict? Explain your answers. Week-6 DQ-2 Due Wednesday-Main Forum- Minimum word count-250 words What are at least two effective techniques in preventing or resolving conflicts when working in groups? Support your choices with references to the course readings and your personal experience.

11. HCA 230 Week 6 Individual Assignment Conflicts Are Important • Complete the Associate Program Material: Conflicts are Important Worksheet, located on your student website.

12. HCA 230 Week 7 Individual Assignment Working With Teams • For this assignment, you will choose from the following options: · Option 1: Team Plan Report · Option 2: Welcome Meeting Read the instructions in the Associate Program Material: Working With Teams, located on the student website, and select one option to complete the assignment.

13. HCA 230 Week 8 DQ 1 and DQ 2 • Week-8 DQ-1 Due Monday {Minimum Word Count-250 words} Compare the similarities and differences of the principles of communication you learned in Week One with the major components of health communication you learned in Week Eight. What observations do you have from your comparison? Include a list of the principles of communication and the major components of health communication in your answer Week-8 DQ-2 Due Wednesday {Minimum word count-250 words} What are three audience characteristics that are important to identify when conducting an audience analysis? Explain why you chose each of these characteristics. How do these characteristics affect your understanding of the audience and structure of the message?

14. HCA 230 Week 9 Final Project Interpersonal Communication Presentation • Resources: Associate Program Material: Final Project Overview and Timeline, Associate Program Material: Final Project Case Studies Choose a case study from the Associate Program Material: Final Project Case Studies. Develop an 8- to 12-slide Microsoft® PowerPoint® presentation, in which you: · Include an introduction and conclusion · Identify the case study you have chosen. · Define the elements of good interpersonal communication. · Explain what happened in the case study and why it is an example of poor interpersonal communication. Include the following: o Perceptions of the participants o The conflict type and conflict management styles o Listening barriers o Supportive and defensive climates and relationships o Verbal and

15. HCA 230 GENIUS Teaching Effectively/hca230genius.com FOR MORE CLASSES VISIT www.hca230genius.com