SLED ing through the Clouds

1. SLEDing through the Clouds Jason Bystrak Renee Bradford

2. Agenda • Cloud Business Model – The New Channel • Ingram Micro Strategy and Resources • The State of: State and Local Government and Education • Ingram Micro Cloud Solutions Supporting SLED Business Drivers • Your Next Steps

3. Cloud Business Model Vendors Brokers End User Cloud Computing Cloud Service Brokers SaaS SMB Aggregation Consultants PaaS Customization IaaS IaaS Integration BPaaS BPaaS Source: Gartner The role of CSB in the Cloud Services Value Chain

4. The Leading Cloud Aggregator For The Channel www.IngramMicroCloud.com Establish a cloud community training, enablement, best practices, sales support Offer a comprehensive portfolio of cloud services solutions for every business need – over 100! Provide cloud business services vendor due diligence & contracting , procurement, provisioning, service management, invoicing Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

5. Are You a Broker? Or Provider? The Solution Provider The Broker Ingram Micro supports both models

6. Managed Print Services Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

7. The State of: State & Local Government and Education

8. State & Local Government: Technology Initiatives • Shared Services • Cyber Security • BYOD • Budget and Cost Control • Portal/E-government • Healthcare Systems • Data Center Consolidation/Cloud • Virtualization; Server, Desktop/Client, Storage, Applications • Broadband and Connectivity • Disaster Recovery/Continuity of Operations

9. 2013 Center for Digital Government Source: Center for Digital Education, White House, FCC, Xplana * Includes Education

10. Education: Technology Initiatives • Secure remote access of data from computing devices by school staff, students and parents. • Ubiquitous Access: Anytime, Anywhere from Any device • Networking and Telecom • Software as a Service or “rented software” tools for users • Disaster Recovery and Business Continuity • Virtual Learning • Modern Network Environment • Wireless Access • Convergence of Communications, Safety, and Infrastructure • Video Capture

11. 2013 Center for Digital Education Source: Center for Digital Education, White House, FCC, Xplana

12. SLED Business Drivers • Improve infrastructure and lower cost – budget cuts the new normal, use technology to fill the gap • Constituents demand for services and information online • Strong need for Communication and Collaboration tools • Support for mobile devices: BYOD • Data backup and archiving • Security for data and information • Demand for Classroom Technology & Connectivity • On line teaching, learning, and assessment • Digital Classroom

13. Ingram Micro Cloud Solutions Supporting SLED Business Drivers

14. Improve Infrastructure and Lower Cost Solution: Virtualization and Infrastructure (IaaS) • Server and storage virtualization / migration / consolidation in the cloud • Mobility / flexibility • Scalable, usage on demand • Utility model; pay for use (opex vs. capex) • Multi-tenant public / private infrastructure • Managed environment Ingram Micro Services Network

15. Improve Infrastructure and Lower Cost Solution: Remote Infrastructure Monitoring • Remove IT staff and management costs • Proactive maintenance • Enhanced SLA’s (24X7) • Increase productivity and efficiency • Comprehensive suite of remote IT Infrastructure services • Secure ISO-27001 certified NOC facilities • Session recordings for auditability

16. Need to provide access to constituent services and information services online Solution: Hosted Applications • Preconfigured solutions - Microsoft Exchange, SharePoint • Custom application development on PaaS (Force.com, Microsoft Azure) • Leverage IaaS to host proprietary applications • Software customization and integration • Scalable infrastructure - usage on demand (PAYG) • Managed or unmanaged infrastructure Ingram Micro Services Network

17. Support mobile devices: BYOD Solution: Mobile device management and mobile security • Protects against anytime anywhere threats • Enforces IT group policies • No extra software installed on mobile devices • Comprehensive asset management • Remote configuration of devices • Remote lock and wipe devices • Mobile remote desktop management in the palm of your hand

18. Data backup and archiving Solution: Cloud backup • Cloud model is less expensive than duplicating on premise solution • Business class online backup and protection • Scalable across multiple environments • Addresses data compliance regulations • Improves business continuity • Provides high availability • Advanced backup and restore capabilities

19. Security for data and information Solution: SaaS security • No need for patch management – always latest version since it is hosted by the vendor/provider • Flexible pay-as-you-go model (opex vs. capex) • Manage employee productivity • Manage and secure your end point devices • Web and email security • Real-time monitoring and reporting • Worry-free business security standards

20. SLED Case Studies

21. Trend Micro Case Study: Securing the Technology that Advances K12 Education CUSTOMER NAME: • Walled Lake Consolidated School District • Location: Walled Lake, Michigan • Web Site: www.wlcsd.org • Number of Employees: 2,000 CHALLENGE: • Give students the benefits of technology without exposing them to Internet threats • Avoid learning disruptions that result from infections • With reduced budgets and staff, manage security solutions and maximize the value they deliver to the students and staff • Take advantage of cloud computing without compromising security

22. Trend Micro Case Study: Securing the Technology that Advances K12 Education SOLUTION: • Switch to Trend Micro™ Enterprise Security for Endpoints and Mail Servers • Enable Trend Micro Smart Protection Network reputation technologies BUSINESS RESULTS: • Significantly reduced infection rates • Better endpoint system performance • IT staff time savings, with fewer systems requiring cleaning • More bandwidth-efficient update process, and off-network updates for mobile users • Increased confidence to let students use the web and public cloud resources “ Trend Micro with Smart Protection Network is exactly what is needed for the web world that we have to live in… It gives us confidence to move forward with web and cloud-based innovations for the classroom.” — Mark A. Williams, Network Manager, Walled Lake Consolidated School District

23. dinCloud Case Study: Maryville University Customer Stats: • Located in ST. Louis, Missouri, Higher education institution, Almost 3,900 students Service Offered: • dinBackup(Backup in the Cloud) Highlights: • The Client was seeking an infrastructure host to maintain a secondary backup • of their data from their current NetApp storage infrastructure to a hosted • NetApp infrastructure • Evaluated multiple providers • Successfully completed a Proof of Concept end of July 2012 • Been in production for a few months • Already seeing uptick in monthly invoice (adding services with dinCloud)