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Resolving Conflict ppt

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Resolving Conflict ppt

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    3. This lesson explores how conflicts can be resolved by looking at things fairly, and how a mediator can help to make this happen.

    5. When we get into arguments with people, the problem won’t be sorted until both parties feel that they have been treated fairly.

    6. In order to make things fair, all parties have to: Understand Avoid making things worse Work together Find a solution

    7. First we have to try to understand – by putting ourselves in the other person’s shoes.

    8. Each person must be allowed to say how they feel – without being interrupted. In order for it to work: Each person must listen carefully to what the other has to say.

    9. Everyone must make sure they don’t make the situation worse … so NO: put downs revealing of secrets screaming or shouting fighting, kicking, pushing!

    10. Each person must be determined to work together with the others. This means: Taking turns Speaking quietly, but firmly Active listening Talking about how you feel, without blaming anyone.

    11. Now find a solution by brainstorming together. Think of as many ideas as possible!

    12. All parties must take responsibility for their part of the agreement. And stick to what has been decided.

    13. …. And be prepared to talk again if things aren’t improving.

    15. Once there were two women who both wanted a lemon. However, as luck would have, it there was only one left in the shop.

    16. Without discussion they both agreed to take half.

    17. One woman took her half lemon home and squeezed it to make a drink. The juice barely covered the bottom of the glass!

    18. The other grated the rind to make an lemon flavoured cake (although it wasn’t as flavoursome as she had hoped). The juice went everywhere!

    20. Had they taken the time to talk and negotiate with each other, they both could have had what they wanted- the juice or the rind of a whole lemon!

    22. Glossary Negotiate - to discuss something Mediate – to act as a go between Resolve – to make your mind up

    25. Useful Web Links http://www.teach-nology.com/teachers/lesson_plans/health/conflict/ - free lesson plans and resources on conflict resolution http://www.brainy-child.com/article/sibling-relationship.shtml - tips on resolving conflict with children www.diversityanddialogue.org.uk – conflict resolution project for young people http://www.youthlearn.org/learning/teaching/community.asp - games and teaching resources for supporting children to resolve conflicts and work together http://www.teachingideas.co.uk/more/pshe/contents04developingrelationships.htm - PSHE ideas, lessons and resources on encouraging children to work together http://www.woodcraft.org.uk/library/item/24 - Woodcraft resources, games and ideas on teaching and supporting co-operation

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