Morale and Welfare Presentation to Reservists Ottawa – September 2014

1. Morale and Welfare Presentation to ReservistsOttawa – September 2014 Commodore Mark B. Watson Director General Morale and Welfare Services

2. What CFMWS does for YOU • Personnel Support Programs (PSP) • Retail Services (CANEX) • SISIP Financial Services (SISIP) • Casualty Support Management (DCSM) • Military Family Services (MFS) • Support our Troops program • Defence Community Banking (CDCB) • Canadian Forces Appreciation Program

3. Morale and Welfare Services Directory Answers one simple question: What services are available to YOU? Choose the description that best matches you from the list of categories. View the full catalogue of CFMWS services that may benefit you and follow the links to learn more. Visit:www.cfmws.com/YourServices

4. Defence Team – Morale & Welfare • Approximately 5,600 “Staff of the Non-Public Funds, Canadian Forces” • Number varies due to casual employment, esp. in summer • 2,125 full time, 1,066 part time, 2,395 casual • 40% CAF affiliation (Retired and/or Family) • 253 Canadian Armed Forces members • 153 National Defence public servants • 1,000 at MFRCs (locally employed) • Plus many, many volunteers

5. PSP • Military Fitness • Military Sports • Health Promotion • Human Performance • Messes • Community Recreation • Special Events • Speciality Interest Activities (Golf, Curling, Marinas etc) • Newspapers • Deployment Support • Deployment Resources • Community Gateway (NPP Web Local B/W/U portal)

6. PSP – Key Initiative Visit:www.cfmws.com/FORCEprogram

7. PSP – DFIT.CA Proposed Reactive Interface and Mobile Site

8. Commercial Services Quality products and services, competitively priced! is YOUR MILITARY STORE! (No Interest Credit Plan, CANEX Rewards Program) Also offers: The Personal Home & Auto Insurance Home Heating Oil Rebate Program Online capability coming this Fall!

9. Commercial Services Our insurance and financialproductscostlessthan the industry standard! WE OFFER: • Term Life insurance • Financial planning • CF Group RSP • Financial counselling • Financial education

10. Joint Personnel Support Unit (JPSU) “Caring for our own” Visit your local Integrated Personnel Support Centre (IPSC): 1745 Alta Vista Dr, Ottawa • Return to Work Program • Casualty Administration and Advocacy • Peer Support • Outreach & Education 10

11. Employment Military Employment Transition (MET) • Development of Canada Company MET Program web portal (one stop shop) - a national program that supports transitioning CAF members • MET will improve the transition experience by: • Aligning skills, knowledge and experience of transitioning CAF members with needs of employers • Connecting members and Veterans with employer partners across Canada Tim Horton’s Franchisee

12. Military Family Services • Communityintegration • Transition support • Education transitions • Specialneeds of lovedones Support Reserves and their families who face issues that arise due to conditions of service (i.e. mobility, separation, risk) • Mental health support • Child care • Access to health care • Spousal employment

13. Military Family Services Ottawa Military Family Resource Centre 330 Croil, Building 471 Family Information Line (FIL) Informed, Connected and Supported 1-800-866-4546 Now 24/7 service, bilingual, information and supportive counselling www.FamilyForce.caFor and about Canadian military families

14. Support Our Troops Program • Military Families Fund Linked to conditions of service • Soldier On FundContributes to a healthy, active lifestyle, funded a wide range of programs • Hospital Comforts FundBasic amenities for hospitalized members • Op Santa ClausGift for deployed members over holidays $15M has been received since 2006 frompersonal contributions to SOT Fund, proceeds from third party events, contributions from external charities/foundations

15. Soldier On Fund Supports former and currently serving members with a visible or non-visible injury/illness to adopt an active lifestylethrough sport and recreation. Over $1.8M has been disbursed to provide access to equipment, training and events $2.4M has been raised by donations from Canadians, corporations and other organizations

16. Soldier On Participation 900 Total members supported by Soldier On As of 1 Sep 14

17. Canadian Forces Personnel Assistance Fund (CFPAF) Provide financial assistance in the form of low interest loans and/or grants: • Self Improvement Loan Program (Class C) Financial assistance through small loans ($1k-$5k) to assist in emergency situations such as: compassionate travel, urgent home and car repairs, minor renovation projects, etc. • Financial Distress Program Grants and loans when warranted by distress or other qualifying circumstances. The lifetime maximum for assistance is $5,000 for a grant and $25,000 for a loan. • Education Assistance Loan Program (Reservists with 1 year of Reg Force service) Loans ($1,2k to $4k per year, max $16k per student) to assist eligible serving members, former members and their recognized dependants to obtain a post-secondary education (full-time studies).

18. Canadian Defence Community Banking (CDCB) Proudly served by BMO Bank of Montreal Offers discounted banking plans, competitive mortgage rates and SOT MasterCard to meet Reserve lifestyle and needs

19. CF Appreciation Program Variety of discounts to CAF Reserves and their families in recognition of your sacrifice and dedication. • You can save at more than 26,000 locations locally, nationally and worldwide • Categories: Accommodations, Attractions, Entertainment, Dining, Recreation, Services, Shops, Travel & Transportation, House & Home • CF R&R Club provides access to 3,500 accommodations in 80 Countries starting at $369 USD per week, to cruise lines, airlines, and 3,000 US Golf Courses at guaranteed low prices.

20. CF Appreciation Program Examples: Air Canada/West Jet: Waive to up to 3 pieces of checked baggage with Air Canada, 4 pieces with WestJet VIA Rail: 25% discount on best available rates CINEPLEX tickets: 23% discount on general admission tickets Lindt Outlet: 25%-65% discount on chocolates City of Ottawa: 20% discount on 6 and 12 month Fitness Membership ...and much more!

21. CF Appreciation Program Silver Lake Resort, Kissimmee, Florida 7 nights/$369 USD Wyndham Ka'eo Kai Kauai, Hawaii 7 nights/$369 USD Barnsdale Country Club Rutland, England 7 nights/$369 USD CF R&R Club – Examples: Visit: www.cfappreciation.ca

22. CFOne Card • Confirms that you are a member of our One Community – One Million Strong • Currently provides access to: • CANEX Rewards Program (the program that rewards you for shopping at CANEX) • CF Appreciation Program (the official discount program of the Canadian military community) GET YOURS TODAY!

23. Canadian Forces Liaison Council The CFLC promotes the benefits of Reserve Force training and experience to the civilianworkplace. CFLC Programs: • ExecuTrek • Awards and Recognition Program • Reserve Assistance Program (RAP) • Reserve Unit Support Plan (RUSP)

24. DND/CAF Ombudsman www.ombudsman.forces.gc.ca 1-888-828-3626 Mandate Operatesindependently of CAF chain of command and DND civilian management Ensuresfairtreatment of concernsraised by members of the defence community Services • Information, education and referral • Investigations • Individual • Systemic

25. Helmets to Hardhats Unique apprenticeship & employment opportunities in building & construction industry for Reservists • Shortage of skilled workers – your chance to get the skills!! • Non-profit run by military vets for military vets • 60 different trades: good pay, pension & benefits • Allows Reservists to do extended training or ops – no penalty • “Teens to Trades” – great for youth joining reserves!! Visit:www.helmetstohardhats.ca

26. Questions? More information at www.cfmws.com