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BASIC INDOCTRINATION

BASIC INDOCTRINATION. Baltia Operations Manuals. Objective & Key Elements. Objective: To familiarize Crewmember's with Baltia Operations Control Manual, Flight Operations Manual. Elements: 1) Listing and location of all company manuals 2) Flight Operations Manual (FOM)

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BASIC INDOCTRINATION

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  1. BASIC INDOCTRINATION Baltia Operations Manuals

  2. Objective & Key Elements Objective: To familiarize Crewmember's with Baltia Operations Control Manual, Flight Operations Manual. Elements: 1) Listing and location of all company manuals 2) Flight Operations Manual (FOM) 3) Operations Control Manual (OCM) 4) Incident / Accident Reporting Forms 5) Revision and Distribution System 6) Operations Forms Review 7) Maintenance Forms Review • Aircraft Maintenance Logbook • Airworthiness Release • MEL / CDL (Dispatch Procedures Deviation Guide) • Fueling, Defueling, De-Icing • NRFO flights, ferry procedures, special flight permits 8) Training Forms Review

  3. Listing and Location of all Manuals • All required Aircraft manuals can be found in the aircraft ship library located behind the aft observer's seat. • Baltia aircraft are required to have specific manuals available during all phases of Flag or Supplemental Operations. The Manager of Technical Publications is responsible for the distribution and revision of manuals onboard Baltia aircraft. These manuals may be in hard copy or in an approved electronic form:

  4. Required Aircraft Manuals • Baltia De-Icing Manual (ADM) • Baltia Aircraft Operating Manual Volume 1 (AOMv1) • Baltia Aircraft Operating Manual Volume 2 (AOMv2) • Baltia Fueling Manual (AUM) • Baltia Cargo Handling Manual (CHM) • Baltia Carry-On Luggage Program (CLP) • Baltia Cabin Safety Manual (CSM) • Baltia Drug and Alcohol Prevention Manual (DAM) • Baltia Emergency Management Manual (EMM) • Baltia Exit Seating Program (ESP) • Baltia Flight Operations Manual (FOM) • Baltia Fatigue Risk Management (FRMP) • Baltia Ground Operations Manual (GOM) • Baltia Hazardous Materials Manual (HMM) • Baltia Long Range Navigation (LRN) • Baltia Minimum Equipment List/Configuration Deviation List (MEL/CDL) • Baltia Maintenance Operations Manual (MOM) • Baltia Maintenance Quality Assurance Manual (MQM) • Baltia Operations Control Manual (OCM) • Baltia Operational Safety Inspection Manual (OIM) • Baltia Operations Specifications (OS) • Baltia Performance Handbook (PHB) • Baltia Quick Reference Handbook (QRH) • Baltia Station Service Manual (SSM) • Baltia Safety and Security Manual (SXM) • Baltia Weight and Balance Manual (WBM) • Emergency Response Guidebook • ICAO Emergency Response Guidance for Aircraft Incidents Involving Dangerous Goods • European Aeronautical Group (NAVTECH) Route Manuals, En-route Charts and Approach Plates

  5. Flight Operations Manual Contents Design Chapter Review

  6. CHAPTER 1 - THE ROLE OF FLIGHT OPERATIONS 1. SAFE, RELIABLE AND EFFICIENT OPERATION OF AIRCRAFT 2. ADMINISTRATION OF FLIGHT OPERATIONS STANDARDS

  7. CHAPTER 2 - GENERAL POLICY 1. COMPLIANCE AND PROPER REGARD FOR REGULATION 2. FLIGHT SAFETY/STANDARD OPERATING PROCEDURES (SOPS) 3. PROFICIENCY AND COMPETENCY 4. DISPLAYING THE BALTIA NAME ON THE FUSELAGE 5. THE FAA INSPECTION AUTHORITY 6. COOPERATION WITH LAW ENFORCEMENT AUTHORITIES 7. PROACTIVE COCKPIT ATTITUDE 8. DRUG AND ALCOHOL PREVENTION POLICY ALCOHOL AND DRUG TESTING REFUSAL TO SUBMIT TO A DRUG OR ALCOHOL TEST 9. FLIGHT OPERATIONS STANDARDS BOARD (FOSB) 10.CREWMEMBER'S UNIFORM AND INSIGNIA STANDARDS 11.REQUIRED PERSONAL ITEMS REQUIRED PERSONAL ITEMS 12.CREWMEMBER LUGGAGE STANDARD AND LIMITATIONS 13.VOLUNTARY DISCLOSURE REPORTING PROGRAM (VDRP

  8. CHAPTER 3 - ORGANIZATION 1. ORGANIZATIONAL STRUCTURE 2. RESPONSIBILITY AND AUTHORITY 3. PRESIDENT/CEO 4. EXECUTIVE VICE PRESIDENT 5. VICE PRESIDENT OF OPERATIONS 6. INSPECTOR GENERAL OF OPERATIONAL SAFETY 7. DIRECTOR OF FLIGHT OPERATIONS 8. DIRECTOR OF OPERATIONS CONTROL LOCATION 9. OPERATIONS MANAGER 10. CHIEF PILOT 11. CAPTAIN 12. FIRST OFFICER 13.CHIEF FLIGHT ENGINEER 14.FLIGHT ENGINEER 15.MANAGER OF TRAINING FLIGHT OPERATIONS 16.FLIGHT TRAINING INSTRUCTORS 17.CHECK AIRMEN 18.APPENDIX H FLIGHT INSTRUCTORS - SIMULATOR 19.FLIGHT INSTRUCTORS - SIMULATOR AND AIRPLANE (APPENDIX E) GROUND TRAINING INSTRUCTOR

  9. CHAPTER 4 - DOCUMENTATION • 1. REVISION PROCESS • 2. INTERFACE PROCESS MEASUREMENT SYSTEM (IPMS) • 3. IPMS POLICIES AND PROCEDURES • 4. INTERFACE PROCESS MEASUREMENT SYSTEM DATA FORM • FORM PREPARATION PROCEDURES • 5. FAA TESTS AND INSPECTIONS • 6. WEB-BASED AUTOMATED OPERATIONS SAFETY SYSTEM (WEBOPSS) • 7. EMERGENCY & MANAGEMENT CONTACT LIST

  10. CHAPTER 5 - GENERAL FLIGHT OPERATIONS PROCEDURES 1. OPERATIONS SPECIFICATIONS 2. OPERATIONAL CONTROL 3. REQUIRED CERTIFICATES 4. REQUIRED FLYING EQUIPMENT 5. WEATHER DATA 6. FLIGHT PLANNING DATA 7. FUEL LOADING 8. REVIEWING THE AIRCRAFT LOG/AIRCRAFT AIRWORTHINESS DETERMINATION 9. SPECIAL AIRPORTS 10. AIRCRAFT PERFORMANCE LIMITATIONS 11. WET TAXIWAYS AND RUNWAYS 12. WEIGHT AND BALANCE 13. HAZARDOUS GOODS 14. OPERATION WITH INOPERABLE INSTRUMENTS OR EQUIPMENT 15. COCKPIT SECURITY 16. COCKPIT STATION MANNING AND MANIPULATION OF CONTROLS 17. TRANSFER OF CONTROL 18. CONFIGURATION CHANGES 19. CREW COMMUNICATIONS AND CALLOUTS 20. STERILE COCKPIT DISCIPLINE 21. AUTOMATION POLICY 22. MAXIMUM BANK ANGLE 23. AIRPLANE EXTERIOR LIGHTING 24. RUNWAY INCURSION PREVENTION 5.24 25. COCKPIT OXYGEN MASKS AND SMOKE GOGGLES 26. CLEARANCE DELIVERY 27. SEATBELT/NO SMOKING SIGNS 28. PRE-DEPARTURE CHECKLISTS 29. PUSHBACK AND TAXI OPERATIONS 30. COMMUNICATIONS WITH GROUND PERSONNEL 31. REJECTED TAKEOFF 32. ALTITUDE AWARENESS 33. WEATHER RADAR 34. SITUATIONS BEYOND THE SCOPE OF NON-NORMAL CHECKLISTS 35. INFLIGHT SYSTEM EXPERIMENTATION/TROUBLESHOOTING 36. COCKPIT DOOR PROCEDURES 37. IRREGULAR OPERATIONS 38. UNSCHEDULED LANDINGS 39. MOVEMENT OF AIRCRAFT UNDER FAR 91 (POSITIONING/FERRY) 40. COMMUNICATION FACILITIES 41. COCKPIT/CABIN JUMPSEAT POLICY 42. ARMED INDIVIDUALS 43. PRISONERS AND PERSONS IN CUSTODY 44. DEPORTEES AND INADMISSABLE PASSENGERS (INAD) 45. PORTABLE ELECTRONIC DEVICES (PED) 46. HEADSETS 47. PASSENGER ASSISTANCE 48. SERVICE ANIMALS 49. RESERVED 50. CARRIAGE OF PERSONS WITHOUT THE PASSENGER CARRYING REQUIREMENTS 51. TARMAC DELAY PROGRAM 52. VOLUNTARY PROVISION OF EMERGENCY SERVICES PROGRAM

  11. CHAPTER 6 - PRE-DEPARTURE PROCEDURES 1. THE MISSION CONCEPT 2. DUTY ASSIGNMENT POLICY 3. DUTY ASSIGNMENT PROCEDURE 4. CREW COMPOSITION 5. CREWMEMBER FLIGHT/REST/DUTY LIMITATIONS 7. LOW TIME PILOT RESTRICTIONS 8. MISSION PLANNER 9. FLIGHT PLANNING 10. AIRCRAFT WEIGHT CALCULATION 11. EXIT SEATING PROGRAM 12. CARRY-ON LUGGAGE PROGRAM 13. RESERVED 14. FUEL PLANNING GUIDELINES 15. PREFLIGHT BRIEFING WITH CAPTAIN 16. POSITIVE BAG MATCH 17. VISUAL INSPECTION OF AIRCRAFT 18. AIRCRAFT PRE-FLIGHT WALKAROUND INSPECTION 19. CABIN QUALITY INSPECTION BY CREW 20. DISPATCH RELEASE 21. NAVTECH FLIGHT PLAN 22. EQUAL TIME POINTS 23. DISPATCHER/CAPTAIN BRIEFING 24. CHANGING CONDITIONS AFTER DISPATCH RELEASE TRANSMISSION 25. AMENDMENTS TO FLIGHT DOCUMENTS 26. RESERVED 27. RESERVED . 28. RESERVED 29. RUNWAYS AND TAXIWAYS 30. AIRCRAFT MOVEMENT 31. ADEQUACY OF AERONAUTICAL DATA 32. GROUND DE-ICING/ANTI-ICING POLICY (SEE DE-ICING MANUAL)

  12. CHAPTER 7 - TAKEOFF AND DEPARTURE PROCEDURES 1. TAKEOFF AND DEPARTURE BRIEFING 2. NORMAL TAKEOFF PROCEDURE TAKEOFF BRIEFING 3. REDUCED THRUST TAKEOFF PROCEDURE 4. REDUCED THRUST TAKEOFF CONTROL PROCEDURE 5. TAKEOFF LIMITS AND MINIMA 14 CFR TAKEOFF MINIMA STANDARD 14 CFR TAKEOFF MINIMA LOWER THAN STANDARD BALTIA LOWER THAN STANDARD TAKEOFF MINIMA PROCEDURES TAKEOFF ALTERNATE TAKEOFF MINIMA (RVR/VIS) BALTIA TAKEOFF WIND COMPONENT TABLE RUNWAY EDGE LIGHTS INOPERATIVE VFR DEPARTURES STANDARD INSTRUMENT DEPARTURE PROCEDURES (SID) DEPARTURE PRIORITIES SECONDARY DEPARTURE PROCEDURES 6. REJECTED TAKEOFF 7. SEATBELT-SHOULDER HARNESS

  13. CHAPTER 8 - ENROUTE PROCEDURES • 1. COMPLIANCE WITH ATC CLEARANCES AND COLLISION AVOIDANCE • 2. FLIGHT RESTRICTIONS, AND OPERATIONS IN RESTRICTED/PROHIBITED AREAS • 3. CREW COMMUNICATIONS AND CALLOUTS • 4. CRUISE POLICY • 5. TRANSPONDER SETTINGS • 6. INTERNATIONAL OPERATIONS • 7. ENROUTE NAVIGATION • 8. RESERVED • 9. IFR SEPARATION • 10.FLIGHT ALTITUDE RULES • 11.INSTRUMENT CROSS-CHECKING • 12.REPORTING AIRSPEED CHANGES • 13.FLIGHT PLAN CHANGES • 14.CABIN OZONE CONCENTRATION LIMITS • 15.NAVIGATION ERRORS • 16.ENROUTE POSITION REPORTING 17.RESERVED

  14. CHAPTER 9 - DESCENT APPROACH AND LANDING PROCEDURES 1. CREW COMMUNICATIONS AND CALLOUTS 2. MINIMUM FUEL ADVISORY 3. RESERVED 4. TRAFFIC WATCH/INSTRUMENT SCAN 5. ALTIMETER SETTINGS 6. DESCENT AND APPROACH BRIEFING 7. STEWARD 10 MINUTE LANDING WARNING 8. RESERVED 9. DESCENT/APPROACH CALLOUTS 10.AUTOPILOT RESTRICTIONS 11.LIMITATIONS 12.DESCENT BELOW DA(H)/MDA 13.MISSED APPROACH/REJECTED LANDING (ALL ENGINES) 14.MISSED APPROACH/REJECTED LANDING (ENGINE-OUT) 15.WAKE TURBULENCE 16.AIRCRAFT HOLDING 17.AUTHORIZED INSTRUMENT APPROACHES 18.INSTRUMENT APPROACH PROCEDURES (IAP) 19.CAT I APPROACH REQUIREMENTS (PRECISION & NON-PRECISION) 20.CAT II APPROACH REQUIREMENTS 21.CAT III APPROACH REQUIREMENTS 22.MAINTAINING/RE-ESTABLISHING AUTOLAND CERTIFICATION 23.APPROACH RESTRICTIONS 24.PROCEDURE TURNS (ICAO) 25.VFR/VMC OPERATIONS 26.VISUSAL APPROACH AND LANDING PROCEDURES 27.APPROACH CATEGORIES 28.STABILIZED APPROACH PARAMETERS 29.STANDARD TERMINAL ARRIVAL PROCEDURES (STAR) 30.RADAR VECTORING 31.EGPWS (TAWS) 32.DEACTIVATION OF EGPWS 33.VOR AND VOR/DME INSTRUMENT APPROACH PROCEDURES USING SUBSTITUTE MEANS OF NAVIGATION 34.ARRIVAL AND CROSS-CHECK PROCEDURE 35.LANDING LIMITS AND MINIMUMS 36.LANDING PROCEDURE 37.OVERWEIGHT LANDINGS 38.AIRPORTS WITHOUT A CONTROL TOWER 39.IN-RANGE COMMUNICATIONS WITH OPERATIONS 40.LAND AND HOLD SHORT (LAHSO) PROCEDURE

  15. CHAPTER 10 - TOUCHDOWN & TAXI PROCEDURES 1. COMMUNICATION WITH GROUND CONTROL 2. ARRIVAL MESSAGE 3. COMPLETION OF LOGBOOK AND FLIGHT DOCUMENTS 4. DISPOSITION OF FLIGHT DOCUMENTS 5. TAXI IN AND BLOCK PROCEDURES 6. AFTER LANDING/SHUTDOWN 7. TRANSIT STOPS/REFUELING WITH PASSENGERS REMAINING ONBOARD 8. FERRY FLIGHTS/FUNCTIONAL TEST FLIGHTS

  16. CHAPTER 11 - COLD / ADVERSE WEATHER CONDITIONS 1. RUNWAY CONDITION 2. WINTER OPERATION - GROUND DEICING/ ANTI-ICING PROCEDURES (SEE DEICING MANUAL-ADM) 3. HOW TO DECODE A SNOWTAM 4. PRESSURE ALTIMETER CORRECTIONS 5. WINDSHEAR 6. APPROACHES IN POOR VISIBILITY 7. STATIC DISCHARGE / LIGHTNING STRIKES 8. HURRICANES

  17. CHAPTER 12 - ABNORMAL / NON-ROUTINE OPERATIONS 1. DEVIATION FROM ATC CLEARANCE 2. DIVERSION TO ALTERNATE AIRPORT 3. NATIONAL DEFENSE EMERGENCIES – SCATANA 4. AIR DEFENSE AIRCRAFT IDENTIFICATION 5. AVOIDING FLIGHT INTO VOLCANIC ASH 6. LANDING WITH ENGINE(S) INOPERATIVE 7. RADIO COMMUNICATIONS FAILURE 8. TRANSPONDER FAILURE 9. SUPPLEMENTAL OXYGEN PROCEDURES 10.OVERWEIGHT LANDINGS 11.MECHANICAL DISCREPENCIES DURING FLIGHT 12.RESERVED 13.PASSENGER DEATH IN FLIGHT 14.PROHIBITION ON INTERFERENCE WITH CREWMEMBERS 15.PASSENGER MISCONDUCT 16.INJURY/DAMAGE/ACCIDENT/INCIDENT REPORT 17.NON-ROUTINE OPERATION POLICY 18.MEDLINK PATCH 19.MEDICAL 20.RESERVED 21.RESERVED 22.CHARTER OPERATIONS 23.NON-REVENUE FLIGHTS 24.ENGINE INTERMIX OPERATIONS 25.FERRY FLIGHT PROCEDURE 26.FERRY FLIGHT PROCEDURES - ONE ENGINE INOPERATIVE 27.FERRY FLIGHTS WITHOUT STEWARDS

  18. CHAPTER 13 - METEOROLOGY 1. METEOROLOGICAL ABBREVIATIONS AND DEFINITIONS 2. WEATHER INFORMATION SERVICES 3. HAZARDOUS WEATHER CONDITIONS 4. COMMUNICATION OF WEATHER DATA 5. WEATHER REPORTS AND OBSERVATIONS 6. PILOT REPORTS (PIREPS) 7. TERMINAL AREA FORECAST (TAF) 8. FORECAST ICING 9. FORECAST TURBULENCE

  19. CHAPTER 14 - ATC / COMMUNICATIONS PROCEDURES 1. RADIO COMMUNICATIONS 2. REQUIRED COMMUNICATIONS 3. PERMISSABLE COMMUNICATIONS 4. COMMUNICATION RECORDS

  20. CHAPTER 15 - MAINTENANCE RELATED PROCEDURES 1. AIRCRAFT FLIGHT MAINTENANCE LOGBOOK 2. CABIN DISCREPANCY REPORT 3. AIRWORTHINESS RELEASE 4. MANDATORY WRITE UPS 5. FLIGHT ENGINEER AND MECHANIC/INSPECTOR

  21. CHAPTER 16 - HUMAN FACTORS AND CREW RESOURCE MANAGEMENT 1. INTRODUCTION 2. COMMUNICATION 3. SITUATIONAL AWARENESS 4. CONTROLLED FLIGHT INTO TERRAIN 5. RESOLUTION OF CRM DISPUTES 6. FATIGUE RISK MANAGEMENT POLICY

  22. CHAPTER 17 - AIRCRAFT SECURITY 1. BALTIA SECURITY PROGRAM 2.GROUND SECURITY COORDINATOR (GSC) 3. AIRCRAFT GROUND SECURITY 4. INFLIGHT SECURITY COORDINATOR (ISC) 5. VERIFICATION OF CREW 6. AIRCRAFT AND RAMP ACCESS 7. AIRCRAFT/PRE-FLIGHT SECURITY 8. OVERPOWERING TERRORISM / AIR PIRACY 9. LEVELS OF THREAT6

  23. CHAPTER 18 - DANGEROUS GOODS/HAZARDOUS MATERIALS 1. OPERATOR'S RESPONSIBILITIES AND ACCEPTANCE PROCEDURES 2. HAZARDOUS MATERIALS/WARNING LABELS AND PLACARDS 3. DANGEROUS GOODS/HAZARDOUS MATERIALS PROGRAM

  24. CHAPTER 19 - FLIGHT EMERGENCY PROCEDURES 1. INTRODUCTION 2. TCAS RESOLUTION ALERT (RA) 3. CHAIN OF COMMAND 4. CREWMEMBER INCAPACITATION 5. ENHANCED GROUND PROXIMITY WARNING SYSTEM (EGPWS, TAWS) 6. AVOIDING IMMINENT GROUND CONTACT 7. CREW COORDINATION AND COMMUNICATION 8. EMERGENCY NOTIFICATIONS (COCKPIT) 9. EMERGENCY COMMUNICATIONS 10.ENGINE FAILURE DEPARTURE PROCEDURE . 11.FIRE INSIDE THE AIRCRAFT 12.USE OF THE CRASH AX 13.SMOKE OR OTHER CONTAMINATION INSIDE THE AIRCRAFT 14.LOSS OF CABIN PRESSURE 15.UNWARRANTED EVACUATIONS 16.EVACUATION GUIDELINES AUTHORITY TO EVACUATE 17.TAKEOFF FROM UNLISTED AIRPORTS: FLAG OPERATIONS 18.RESERVED 19.EMERGENCY FUEL 20.ATC PRIORITY RELATING TO MINIMUM/EMERGENCY FUEL 21.ENGINE FAILURE/STALL/SURGE 22.DITCHING 23.POST-EMERGENCY ACTIONS 24.CRASH AND FIRE RESCUE SERVICE 25.WINDSHEAR/MICROBURST ESCAPE PROCEDURES 26.HIJACKING OR AIR PIRACY 27.BOMB THREATS 28.THREAT TO AIRCRAFT AND CREW 29.REPORTING REQUIREMENTS 30.RECORDS REQUIREMENTS 31.CREW ACTION FOLLOWING ACCIDENT, INCIDENT OR EVACUATION 32.PROTECT PAX AND CREW 33.PRESERVATION OF EVIDENCE 34.PRESS AND PUBLICITY

  25. CHAPTER 20 - FLIGHT STANDARDS 1. ORGANIZATION 2. FLIGHT STANDARDS PROGRAM 3. TRAINING AND CURRENCY 4. LINE CHECKS 5. OPERATING EXPERIENCE (OE)

  26. Baltia Operating Manuals Module Operations Control Manual (OCM)

  27. The functions of Operations Control include: 1) Ensuring that only those operations authorized by the Op-Specs, in compliance with applicable regulations are conducted 2) Ensuring that only crewmembers and Dispatchers are trained and qualified in accordance with the applicable regulations and company policies 3) Ensuring that crewmembers and Dispatchers are in compliance with flight and duty time limitations and rest requirements 4) Designating a Captain, First Officer, Flight Enginer and sufficient Stewards for each flight 5) Providing the Captain and any other personnel with the necessary information for the safe conduct of the flight, such as flight planning, weather, NOTAMs, airport analysis, etc. 6) Specifying the conditions under which a flight may be dispatched or released 7) Ensuring that each flight has complied with the authorization specified for release before it is allowed to depart 8) Ensuring that when the authorization specified for a flight’s release cannot be met, the flight is either cancelled, delayed, rerouted, or diverted 9) Monitoring the progress of each flight and initiating timely actions when the flight cannot be completed as planned, including diverting or terminating a flight. 10) To assure through the Maintenance Controller that the aircraft is properly maintained and in an airworthy condition prior to flight. 11) To specify the conditions under which a flight may be dispatched, such as weather minimums, field conditions, NAVAIDS, and fuel requirements. 12) To exercise operational control of all Baltia flights in a proficient manner, and to ensure that only those operations authorized by the Operations Specifications are conducted. 13) To effectively monitor flights, and to assist the flight crew in handling changing conditions or events to eliminate or minimize their impact, such as deteriorating weather, ATC delays, in-flight emergencies, etc. 14) To coordinate system-wide operations between flight crews, stations, maintenance, service providers, headquarters, agencies, etc. 15) To coordinate General support arrangements, such as activating aircraft maintenance/servicing arrangements at an alternate airport, passenger transport, lodging arrangements, and amenities for a cancelled flight, etc. 16) To take command initiatives, in coordination with the Captain, in the event of irregular operations, such as delays at the gate, extended wait at a hard stand or on taxiway, etc., to assure passenger well-being and to minimize passenger discomfort. 17) To manage company-wide emergencies, such as initial point of contact, guidance to those on site, summoning of first responders, contacting law enforcement authorities, contacting designated company management, etc. 18) To authorize all cockpit and cabin jump-seat travel on company aircraft.

  28. CHAPTER 1 - THE ROLE OF OPERATIONS CONTROL • 1. MANAGEMENT OF SYSTEM-WIDE OPERATIONS • 2. ADMINISTRATION OF OPERATIONS CONTROL STANDARDS • 3. EVALUATION AND IMPROVEMENT OF OPERATIONS CONTROL STANDARDS • 4. EMERGENCY MANAGEMENT (SEE EMERGENCY MANAGEMENT MANUAL)

  29. CHAPTER 2 - GENERAL POLICY 1. OPERATIONS CONTROL POLICY 2. ONE SHIP - ONE CREW 3. DRUG AND ALCOHOL PREVENTION POLICY 4. FAA INSPECTION AUTHORITY 5. STANDARD OF EXCELLENCE 6. VOLUNTARY DISCLOSURE REPORTING PROGRAM (VDRP)

  30. CHAPTER 3 - ORGANIZATION 1. ORGANIZATIONAL STRUCTURE 2. RESPONSIBILITY AND AUTHORITY 3. PRESIDENT/CEO 4. EXECUTIVE VICE PRESIDENT 5. VICE PRESIDENT OF OPERATIONS 6. DIRECTOR OF FLIGHT OPERATIONS 7. DIRECTOR OF OPERATIONS CONTROL 9. OPERATIONS MANAGER 10.MANAGER OF DISPATCH 11.DISPATCHER 12.MISSION PLANNER

  31. CHAPTER 4 - DOCUMENTATION 1. REVISION PROCESS 2. INTERFACE PROCESS MEASUREMENT SYSTEM (IPMS) 3. IPMS POLICIES AND PROCEDURES 4. INTERFACE PROCESS MEASUREMENT SYSTEM DATA FORM 5. FAA TESTS AND INSPECTIONS 6. WEB-BASED AUTOMATED OPERATIONS SAFETY SYSTEM (WEBOPSS) 7. EMERGENCY & MANAGEMENT CONTACT LIST

  32. CHAPTER 5 - GENERAL OPERATIONS CONTROL PROCEDURES 1. OPERATIONS SPECIFICATIONS 2. OPERATIONAL CONTROL 3. JOINT AUTHORITY OF THE DISPATCHER AND THE CAPTAIN 4. DISPATCHER DUTIES AND RESPONSIBILITIES 5. DISPATCHER SHIFT PROCEDURES 6. COCKPIT/CABIN JUMPSEAT POLICY 7. EMERGENCY MANAGEMENT CENTER 8. STANDBY OPERATIONS CONTROL ARRRANGEMENTS

  33. CHAPTER 6 - MISSION PLANNING 1. THE MISSION CONCEPT 2. MISSION PLANNING 3. AIRCRAFT ASSIGNMENT 4. CREW ASSIGNMENTS 5. DUTY ASSIGNMENT POLICY 6. CREWMEMBER FLIGHT/REST/DUTY LIMITATIONS 7. CREW COMPOSITION 8. CREW CHECK-IN AND CHECK-OUT 9. LOW TIME PILOT RESTRICTIONS 10.CREW PAIRING 11.CREWMEMBER LEGALITY TRACKING

  34. CHAPTER 7 - FLIGHT DISPATCH AND RELEASE PROCEDURE 1.AIRCRAFT PERFORMANCE LIMITATIONS 2. NAVTECH FLIGHT PLANNING SYSTEM 3. RESERVED 4. WEIGHT AND BALANCE 5. AIRCRAFT AIRWORTHINESS AND MEL PROCEDURES 6. FLIGHT ROUTE SELECTION 7. FLIGHT ALTITUDE SELECTION 8. REDUCED VERTICAL SEPARATION MINIMUM (RVSM) 9. FLIGHT RESTRICTIONS, AND OPERATIONS IN RESTRICTED/PROHIBITED AREAS 11. FUEL COMPUTATIONS 12. FLIGHT PLAN AND RELEASE COMPUTATION 13. DISPATCH RELEASE 14. DISPATCHER/CAPTAIN BRIEFING 15. CHANGING CONDITIONS AFTER DISPATCH RELEASE TRANSMISSION 16. AMENDMENTS TO FLIGHT DOCUMENTS 17. DIVERSION PROCEDURES 18. SUPPLEMENTAL OPERATIONS 19. EXTENDED OVERWATER OPERATIONS 20. DISPOSITION OF FLIGHT DOCUMENTS 21. NAVTECH FLIGHT PLAN 22. EQUAL TIME POINTS 23. INTERNATIONAL FLIGHT PLANS 24. PLANNED RE-DISPATCH/RERELEASE EN ROUTE 25. FLIGHT FOLLOWING 26. HANDLING OF POSITION REPORTS

  35. CHAPTER 8 - AIRPORT DATA 1. AIRPORT SUITABILITY 2. TAKEOFF FROM UNLISTED AIRPORTS: FLAG OPERATIONS 3. AUTHORIZED AIRPORT CATEGORIES 4. AIRPORT CERTIFICATION 5. AIRPORT OPERATING REQUIREMENTS

  36. CHAPTER 9 - METEOROLOGY 1. METEOROLOGY 2. SURFACE WEATHER OBSERVATIONS (METARS) 3. TAF DECODING 4. WINDS AND TEMPERATURES ALOFT 5. CONSTANT PRESSURE CHART 6. SIGNIFICANT WEATHER CHARTS 7. INFLIGHT WEATHER ADVISORIES 8. WEATHER RELATED PROHIBITED TAKE-OFF 9. SOLAR ACTIVITY REPORTS

  37. CHAPTER 10 - NORTH ATLANTIC OPERATIONS 1. NORTH ATLANTIC OPERATIONS 2. THE ORGANIZED TRACK SYSTEM 3. CONSTRUCTION OF OTS 4. NAT TRACK MESSAGE 5. NORTH AMERICAN ROUTES (NARS) 6. FLIGHT PLANNING WESTBOUND 7. FLIGHT PLANNING EASTBOUND 8. ATC ADVISORY FOR NORTH ATLANTIC DEPARTURES 9. NRP/NARS & CANADIAN DOMESTIC RANDOM ROUTES 10.EURO CONTROL

  38. CHAPTER 11 - COMMUNICATIONS 1. COMMUNICATIONS PROCEDURES 2. COMMUNICATIONS FACILITIES AND SERVICES 3. REQUIRED COMMUNICATIONS

  39. CHAPTER 12 - AIRCRAFT CUSTODY 1. TRANSFER OF AIRCRAFT CUSTODY

  40. CHAPTER 13 - DISPATCHER TRAINING 1. DISPATCHER TRAINING POLICY

  41. CHAPTER 14 - IRREGULAR / EMERGENCY PROCEDURES • 1. EMERGENCY RESPONSIBILITIES OF OPERATIONS CONTROL • 2. OVERDUE/MISSING AIRCRAFT PROCEDURE • 3. RESERVED • 4. IRREGULAR DISPATCH RELEASE PROCEDURES • 5. EQUIPMENT FAILURE IN OPERATIONS CONTROL CENTER • 6. EVACUATION OF THE OCC • 7. THREAT TO AIRCRAFT AND CREW • 8. INJURY OR MEDICAL CONDITION • 9. WEATHER HAZARD 10.BOMB THREATS • 11.INJURY/DAMAGE/ACCIDENT/INCIDENT REPORT

  42. Baltia Operating Manuals Module Incident / Accident Reporting Form

  43. The Injury/Damage/Accident/Incident Report must be filed for the following reasons: • Possible violations of company policy • Possible violations of Federal Aviation Regulations • Unsafe procedures or conditions either on the ground or in flight • Any accident or incident as defined in the OIM • Restriction or suspension of operations • Any injury sustained • Deviation from Flight Release • Flight control system malfunction or failure. • Aircraft overdue 30 minutes. • Loss of communication between aircraft and dispatch. • Inability of any flight crew member to perform normal flight duties as a result of illness or injury. • • Loss of power in one or more engines. • • In-flight fire/smoke/fumes. • In-flight failure of electrical systems which requires a sustained use of an emergency bus powered by a back-up source such as a battery, auxiliary power unit, or air driven generator. • Loss of any structural component. • Any evacuation of an aircraft in which an egress system is used. • Inadvertent deployment of an egress system. • Any rejected takeoff. • Runway excursion during takeoff or landing. • Runway incursion without appropriate ATC clearance. • Unwarranted altitude deviation of more than 500 feet from an assigned altitude. • TCAS Resolution advisory requiring altitude deviation or maneuvering.

  44. Baltia Operating Manuals Module Revision and Distribution System

  45. PUBLICATION STANDARDS MANUAL Baltia has policy, instruction, and information for the distribution of manuals in the Baltia manual system, as required by 14 CFR 121.133 to the appropriate manual holders (e.g. ground operations, crew members, maintenance, FAA, etc.).

  46. Manual System The Publication Standards Manual covers the distribution, retrieval, preservation, and retention of all: • Ground Operations Manuals • Flight Operation Manuals • Maintenance / Technical Manuals • Engineering Manuals • Safety Manuals • Original Equipment Manufacturer (OEM) Manuals

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