2019 ELE Website Refresh

1. 2019 ELE Website Refresh Create an Conversational, Role-based Online Experience User Interface & High-level Design Concepts Version--Jan 5, 2019 Update Trello https://trello.com/ele165| WEBSITE

2. ELE’s IT CURRENT: • Zoho-CRM: ELE client data , invoicing, sending monthly e-newsletter • https://www.zoho.com/crm/help/api/v2/ • Internet Merchant: Evalon (Costco) www.convergepay.com/converge-webapp • Website Host: www.learningexecutive.com (hosted at Fusion IT) * FTP server to access files – has some ELE Multi-media used in production • Amazon AWS S3 – Primary cloud storage of ELE Multi-media (podcasts, PDF slides) • Microsoft Exchange for email & Office 365 suite • YouTube – ELE Videos Primary server www.youtube.com/user/LearningExecutive NEW(Plan A/B) • WordPress • Consider AARDVARK WP Theme ($60): https://aardvark.ghostpool.com/ • Consider (editable) Open-source WP Plugin(s) forELE Login, Membership Management, Registration, etc in WP • PHP API for customizing open-source WP plug-ins: https://www.zoho.com/crm/help/developer/server-side-sdks/php.html • 3rd-pary Plug-ins for WP/Zoho-CRM available but cant customize: https://automate.io/integration/wordpress/zoho-crm • Website Host: Amazon AWS Lightsail-Wordpress(ELE-WP IP Address -> http://54.159.80.121/wp-admin/) • Mock-up of ELE Refresh User Interface: online PDF(on ELE’s Contact Us website)

3. Section 1 ELE Website Upgrades Envisioned Connecting & Sharing: Modern look with conversational access Enhance Event Registration to support new invite-only membership levels & All-Access-Pass (HR Execs with team size < 10) NEW FEATURES: Playlists, ELE Insights/Exchange & WP Enhanced Blogging Host website on Amazon-Lightsail(AWS Cloud server) Integrate with Zoho-CRM ELE contact & invoicing data

4. 1.1 Co-Design Project with ELE membersRefresh ELE as a Fresh “Conversational” Website Current –LearningExecutive.com ELE’s Target Customers are HR Executives with Teams < 5 Invite-only events Resources for their Teams New – http://54.159.80.121/

5. 1.1 Primary Audience: HR Executives (team size < 10)ELEExperiences: Resources for Purposeful Collaboration Invite-only Events F2F(Face-to-Face) CONNECT WITH GREAT MINDS Thought Leaders (Contributors) Insights Evidenced-based Invite-only Cohorts Anyone can View Calendar Sign-ups: 3 levelsInvite, Member-only, Public Member-only Member-only Public

6. 1.1 Modern, Conversational Website LookELE Experiences: High-Impact, Vendor Free, Cross-FunctionalF2F (In-person & Webcam), Multi-media Content, Ask an Expert Multi-media Content F2F: In-person F2F: Webcam Ask an Expert • YouTube Videos • Audio podcasts & Presentation Recordings • Playlists: Top 9 Focus Areas

7. 1.1 ELE Website Refresh: Navigation Menu Current: www.LearningExecutive.com New Menu: Could map to… Invite-only Events F2F(Face-to-Face) CONNECT WITH GREAT MINDS Thought Leaders (Contributors) Insights Evidenced-based Invite-only Cohorts

8. 1.2 2019 Event CalendarTWO ANNUAL FULL-DAY EXCHANGES & ELE Quarterly Cohorts Overview of ELE Invite-only Events NEW: ELE ALL-ACCESS-PASS HR Executive access: ELE Cohort Events (4x) Full-Day Exchange (2x) 4 Pre-paid tickets Discounted tickets $495 or $295 / ticket Learning Circle Events (4x) ELE Online (company-wide) Invite-only Cohorts Member Invite-only Member Invite-only Member Discount Public Member-only

9. 1.2 2019 Proposed Event CalendarTWO ANNUAL FULL-DAY EXCHANGES & ELE Quarterly Cohorts To help everyone plan for 2019, our upcoming full-day exchanges are scheduled for: 9th Annual SE-WI Learning & Talent Development Leaders Exchange @ GE (16-MAY-2019, Milwaukee) 18th Annual Chicago Learning & Talent Development Leaders Exchange @ HU(17-OCT-2019, Chicago) Preview our ELE Quarterly In-person and F2F Webcam Virtual Cohorts by clicking hyperlinks below: ELE Chicago Cohort (In-person): 1Q, 2Q, 3Q, 4Q ELE Wisconsin Cohort (In-person): 1Q, 2Q, 3Q, 4Q ELE Virtual Cohort (F2F Webcam): 1Q, 2Q, 3Q, 4Q Curation of L&D Content Learning Circle (F2F Webcam): 1Q, 2Q, 3Q, 4Q Future of Work (Virtual) Learning Circle (F2F Webcam): 1Q, 2Q, 3Q, 4Q Sales Training (Virtual) Learning Circle (F2F Webcam): 1Q, 2Q, 3Q, 4Q People Analytics (Virtual) Learning Circle (F2F Webcam): 1Q, 2Q, 3Q, 4Q ELE Chicago Meetup (In-person): Jan, Feb, Mar, Apr, May, Jul, Sep, Oct, Nov, Dec F2F: In-person Member Discount Public F2F: In-person Member Invite-only F2F: Webcam Member-only F2F: In-person Public

10. 1.2 ELE 2019 CalendarTWO ANNUAL FULL-DAY EXCHANGES & Quarterly Cohorts ELE Cohort (4x) 1 2 • ELE Chicago Cohort (In-person): 1Q, 2Q, 3Q, 4Q • ELE Wisconsin Cohort (In-person): 1Q, 2Q, 3Q, 4Q • ELE Virtual Cohort (F2F Webcam): 1Q, 2Q, 3Q, 4Q • 5th Annual CLO/CTO/CHRO Experiential Leadership Retreat at Discover (05-AUG-2019) Learning Circles (4x) 1 2 • Curationof L&D Content Learning Circle (F2F Webcam): 1Q, 2Q, 3Q, 4Q • Future of Work (Virtual) Learning Circle (F2F Webcam): 1Q, 2Q, 3Q, 4Q • Sales Training (Virtual) Learning Circle (F2F Webcam): 1Q, 2Q, 3Q, 4Q • Analytics: Evidence-based Business Impact (Virtual) Learning Circle (F2F Webcam): 1Q, 2Q, 3Q, 4Q ELE’s TWO 2019 full-day Exchanges: 1 2 3 Individual • 9th Annual SE-WI Learning & Talent Development Leaders Exchange at GE Healthcare Institute (16-MAY-2019) • 18th Annual Chicagoland Learning & Talent Development Leaders Exchange @ Hamburger University (17-OCT-2019) Public (Open to Anyone) • ELE Chicago Meetup (In-person): Jan, Feb, Mar, Apr, May, Jul, Sep, Oct, Nov, Dec Membership Groups have 3 Role-levels: ELE Cohort Member – one per ELE member & Group Admin(senior HR/Learning Executives that can register for any events: ELE Cohort, Learning Circles, Exchange, Public-meetups) Team Leader(team leaders can register for events: ELE Cohort, Learning Circles, Exchange, Public-meetups) Team Member(team members can register for events: Learning Circle, Exchange, Public-meetups) • WordPress Themes & Plugins to look at: • https://wordpress.org/plugins/the-events-calendar/ (700,000+) • Check out Events Calendar PRO and other add-ons

11. 1.3 ELE Website Resources: Playlists Playlists: Top 9 Focus Areas (proposed) YouTube Videos Audio podcasts Presentation Recordings Learning "Playlists" To Organize and Share Your Learning Efforts To facilitate Purposeful Collaboration, ELE plans to have 9 Focus Areas that F2F Events, Multi-media Ask an Expert Content will be organized. Each Playlist is envisioned to have * URLs: Start & End Timestamps for when to be active and a “Public/Preview” sample * Timestamp for when to make active (e.g., to pre-schedule postings that could be pushed out as a blog posting) An article on Saba’s LMS playlists is here and another illustration: TEDtalk’s playlists online here Here are an example current ELE content is organize:

12. 1.4 & 1.5 Host website on Amazon-Lightsail (cloud servers) Plan A: One ELE cloud server NEW ELE website using WordPress Integrate ELE event and Thought Leader data with Zoho-CRM Plan B: Two ELE cloud servers Enhance current ELE website event registration with Zoho-CRM integration and a new User Interface (“skin”) a separate WordPress Knowledge Exchange & robust blog Note: Initial (soft) launch might have min. ELE data integration ELE-WP: http://54.159.80.121/

13. CONNECT WITH GREAT MINDS Section 2 Create an ELE/WordPress Sandbox on Amazon Lightsail to Experiment with ELE Prototype using WordPress on AWS: Set-up WordPress (Admin: http://54.159.80.121/wp-admin/) Apply a Theme (Free) to play with to Build out revision: Ask An Expert 1.0 might be a free or 3rd-pary Theme to support ELE’s Knowledge Exchange & Enhanced Blogging Kyle Swanson Forum coded with WP Initial functionality should use: ELE’s 9 Playlists (as primary Category) Zoho-CRM API, create ELE member-login If WP supports more complex coding, continue to build out rest of ELE Website e.g. Thought Leaderprofiles

14. 1.3 ELE Playlist Records ELE current website uses “Competency Area” • Replaces Competency Area records in current website • Initially start with 9 “Top-level” Playlist topic areas: • Strategy • Leadership • Digital • Integrated Talent Management • Curation of L&D Content • Engagement & Culture • Future of Work • Sales Training • Analytics

15. WordPress 3rd-party Themes & Plug-ins There are loads of Themes/Events/Registration/Membership plugins available. Themes: • https://aardvark.ghostpool.com/*** Suggested we review Aardvark *** • https://wordpress.org/themes/ • https://themeforest.net/tags/knowledge%20base • https://colorlib.com/wp/wordpress-knowledge-base-themes/ Event/Registration: • https://wordpress.org/plugins/events-manager/ • https://wordpress.org/plugins/wp-event-manager/ • https://wordpress.org/plugins/event-espresso-decaf/ Membership: • Restrict Content Pro: Membership Plugin for WordPress • https://wordpress.org/plugins/paid-member-subscriptions/ CONNECT WITH GREAT MINDS

16. Section 3 High-Level IT Aspects for Enhancing current ELE Website for Invite-only Registration Move current ELE website to Amazon-Lightsail/EC2 (AWS Cloud servers) Integrate with Zoho-CRM ELE contact & invoicing data Plan A: One ELE cloud server Plan B: Two ELE cloud servers Current ELE Website & new ELE-WP Knowledge Exchange

17. 3.1 Move current ELE website to Amazon-Lightsail/EC2 (AWS Cloud servers) ELE is already using AWS-S3 for cloud storage & prefers to have ELE’s websits hosted on AWS ELE-WP cloud server IP Address is 54.159.80.121 • Question: is it easier to move the current ELE to the same cloud server or a cloud server with a different IP Address? Short-term goal: Support new ELE invite-only membership options and ALL-ACCESS-PASS Long-term goal: ELE is open to move entire ELE website to WP (but not a requirement)

18. Plan : Host website on Amazon-Lightsail (cloud servers)Plan B: Two ELE cloud servers Plan A: One ELE cloud server NEW ELE website using WordPress Integrate ELE event and Thought Leader data with Zoho-CRM Plan B: Two ELE cloud servers Enhance current ELE website event registration with Zoho-CRM integration and a new User Interface (“skin”) a separate WordPress Knowledge Exchange & robust blog Note: Initial (soft) launch might have min. ELE data integration ELE-WP: http://54.159.80.121/

19. 3.2 Integrate with Zoho-CRM ELE Membership, Members & Invoicing data • Accounts(Zoho-CRM) • Currently ELE has 276 companies identified in Zoho-CRM • Actually ELE Member-companies is about 70 • ADD: : ELE • Contacts(Zoho-CRM) • Currently ELE has about 800 contacts identified in Zoho-CRM • A mix of current ELE Member-companies, Strategic Partners & non-members (e.g., vendor companies, consultants and misc). • ADD: ELE Cohort Membership Status & track pre-paid tickets by primary ELE Contact • Notes: • with ELE’s new All-Access-Pass (teams < 5), more than one HR Executive might be paying ELE separately ELE membership • Legacy ELE Enterprise Membership have a HR Executive as ELE Primary Contact and $295 discount for > 4 pre-paid tickets • Sales Orders(Zoho-CRM) • Pre-step (required by Zoho-CRM) to create invoices. • Would have Active Dates for Current Membership (e.g., 1/1/19 – 12/31/19) • Invoices (Zoho-CRM) • Used for ELE Billing • Zoho-CRM Fields can be added, deleted and renamed to support ELE Business Flow

20. 3.2 Accounts (Zoho-CRM)Integrate Current ELE website with Zoho-CRM Integrate ELE-WP Knowledge Exchange Login with Zoho-CRM Account Name Equivalent to “Company” field in current ELE Memberships • Accountsin Zoho-CRM • Currently ELE has 276 Companiesidentified in Zoho-CRM • Actually ELE Member-companies is about 70 • Fields can be added, deleted and renamed to support ELE Business Flow Email Domain Equivalent to “Email Domain” field in current ELE Memberships ELE Online Access Could be used as a quick Check of an email to see If they can login to ELE Resources * Not Active – default value * Active-Enterprise * Active-AllAccessPartner * Active-StratPartner * Prospect * Friend of ELE

21. 3.2 Contacts(Zoho-CRM)Integrate Current ELE website with Zoho-CRM Integrate ELE-WP Knowledge Exchange Login with Zoho-CRM Account Name Equivalent to “Company” field in current ELE Memberships • Contacts in Zoho-CRM • Currently ELE has about 800 Contactsidentified in Zoho-CRM • About 50% would be contacts with ELE Member-companies • Description (Zoho-CRM Contact) could be renamed to “Area of Expertise” used in ELE Thought Leader Profile • ADD New Contact Fields: • ELE Cohort Status • YouTube (ID to ELE channel) • Group Coupon Code (e.g., ACE4U) • Available Coupon Codes (e.g., 4) • ELE Exchange Discount (e.g., $295, $495, no discount) LinkedIn & Picture Various fields in this Contact record could be used for ELE Thought Leader profiles ELE Membership Status This could be used to support ELE Registration Group Registration’s Coupon Codes: * Chicago Cohort * Wisconsin Cohort * Virtual Cohort * N/A– default value ELE Group Coupon Code (Pre-paid tickets)ELE Cohort Members (HR Executives) are assigned a unique coupon code for 4 pre-paidsand ELE discounted registration ($295, $495, no discount)

22. Section 4 High-Level IT Aspects for Enhancing current ELE Website for Invite-only Registration ELE Business Logic & Data/Content Assets Enhance Event Registration to support new invite-only membership levels & All-Access-Pass (HR Execs with team size < 5)

23. 2019 Invite-Only ELE Membership Levels • [NEW 2018] ELE an ALL-ACCESS-PASS Membership Level • Team size 1-5: access to member-only online resources • Senior Leader access to an ELE Cohort (CHI, WI or Virtual) Quarterly F2F In-person • A Team Leader access to an ELE (virtual) Learning Circle – Quarterly Webcam • Includes 4 pre-paid tickets to either May or Oct (full-day) Exchange (not both) can purchase add’l for $495 each • Price: $4,999 • ELE Enterprise Membership Level • Team size 6-20: access to member-only online resources • Senior Leader access to an ELE Cohort (CHI, WI or Virtual) Quarterly F2F In-person • A Team Leader access to an ELE (virtual) Learning Circle – Quarterly Webcam • Includes 4 pre-paid tickets to either May or Oct (full-day) Exchange (not both) can purchase add’l for $295 each (or 10-packs) • Price: $4,999 • [NEW 2019] ELE Individual Exchange • Individual access to member-only online resources • Includes ONE pre-paid ticket to either May or Oct (full-day) Exchange (not both) • Price: $1,899

24. What’s Included by ELE Membership Level • ELE Groups & Group Admin • Each ELE member company logins will be managed as an “ELE Group” • A Group Admin is the primary active ELE Cohort member (unless their admin is assigned these credentials) • Membership Groups have 3 Role-levels: • ELE Cohort Member – one per ELE member & Group Admin(senior HR/Learning Executives that can register for any events: ELE Cohort, Learning Circles, Exchange, Public-meetups) • Team Leader(team leaders can register for events: ELE Cohort, Learning Circles, Exchange, Public-meetups) • Team Member(team members can register for events: Learning Circle, Exchange, Public-meetups) • 3. Registration Disc Codes (ELE Cohort, Team Leader, Team member) should be available to register to a event as a special guest ($295 or $495 Exchange discount) • 3rd-party plug-in: https://docs.restrictcontentpro.com/article/1591-set-up-discounts-for-subscriptions & https://docs.restrictcontentpro.com/article/1557-how-do-access-levels-work • 4. Event Registrations are either “Public” or “ELE-Member”; Member events are restricted to ELE Logins for with certain ELE Group Member Roles • 5. Event Cancellations/Transfers: If someone wants to cancel their event registration, the should be able to either transfer their registration or transfer to a peer

25. ELE Event Records • If possible, would like to rework the event registration to be support ELE membership levels Membership Groups have 3 Role-levels: • ELE Cohort Member – one per ELE member & Group Admin(senior HR/Learning Executives that can register for any events: ELE Cohort, Learning Circles, Exchange, Public-meetups) • Team Leader(team leaders can register for events: ELE Cohort, Learning Circles, Exchange, Public-meetups) • Team Member(team members can register for events: Learning Circle, Exchange, Public-meetups) • Currently, ELE Eventrecords fields are:Event Title, Associated Reg Rec, Host Company, 5 Featured Thought Leaders, Playlistarea, Description, Location, Date, Time, Length, Max #, RSVP URL, FAQ URL, Disclaimer (text), Meta data

26. ELE CompanyRecords(Accountsin Zoho-CRM) • Replaces Solution Providers records in current website • ELE Contact should be a thought leader • Drop Accounting fields (these are already in zoho) • Since EVERY ELE Event is hosted at a company, there should be a new ELE database table for Company Host Venues (with a physical address for invites) • Two options: Replace SHIPPING ADDRESS in either Accounts Or Contacts(Zoho-CRM) • A very few ELE companies have multiple locations they can host an ELE event, it might be better to grab from Contact’s Zoho-CRM record

27. Data Relationships Table to look up Company Table to look up Thought Leader Table to look up Company Location for hosting event New Company Office Locations for Hosting (table) Table to look up Playlist (topic area)

28. Section 5 DATA MIGRATION AWS-S3 & Zoho-CRM Data for ELE Website Refresh AWS-S3 Cloud Folder: LEE_Media 2006 – 2019 folders: Mostly mp3 & PDF archives for presentations images/logos - .jpg, .png & .gif logos (for Thought Leaders company logos) images/pics - .jpg, .png & .gif logos (for Thought Leaders) Zoho-CRM Data: Module & Fields

29. 5.1 AWS-S3 Cloud Folder: LEE_MediaAWS-S3 & Zoho-CRM Data for ELE Website Refresh • Move all the Thought Leaders pics & logos from FusionIT server note: a few years ago, Dirk tried to set-up in executivelearningexchagne S3 bucket but path is too long • Sub-folder: images/pics • Note: would be cool if pics could be grabbed directly from contact’s Linkedin profiles • Sub-folder:images/logos • Archives & recordings from May & Oct Full-day Exchanges • Sub-folders: 2006-2019 (media is organized by year created)

30. 5.2 Zoho-CRM Data: Modules & FieldsAWS-S3 & Zoho-CRM Data for ELE Website Refresh • Accounts • Contacts • ELE Sales Orders • Deals (will not likely be used by ELE website) • Products (used to create invoices, not used by ELE website) • Invoices (will not likely be used by ELE website) • Events (might be able to repurpose for event calendar ???)

31. 5.2 Zoho-CRM Data: ContactsAWS-S3 & Zoho-CRM Data for ELE Website Refresh Standard Fields: • Account Name • Contact Name • Title • Email New ELE Fields: • LinkedIn (learningexecutive) Base URL: https://www.linkedin.com/in/ • ELE Thought Leader(Yes/No) • Picture (TussingDirk.jpg) Base URL: https://s3.amazonaws.com/LEE_Media/images/pics/ • YouTube ID (OULM2vPB3Uo) Base URL: https://www.youtube.com/watch?v= • Custom Coupon Code (e.g., ACE4U) • Pre-Paids Available (e.g., 4) • ELE Conf Discount ($295, $495, no discount per person) • ELE Membership Status (Not Active, Active-Enterprise, Active-AllAccessPass, Active-StratPartner, Prospect, Friend of ELE) • Start Membership Term (Jan 1, 2019) • End Membership Term (Dec 31, 2019) Renamed Standard Fields: • ELE Event Other Street (Other Street) • ELE Event Other City (Other City) • ELE Event Other State (Other State) • ELE Event Other Zip (Other Code) • ELE Event Other Country (Other Country)

32. 5.2 Zoho-CRM Data: AccountsAWS-S3 & Zoho-CRM Data for ELE Website Refresh Standard Fields: • Account Name • Website New ELE Fields: • ELE Online Access (yes/no) • Email Domain (brunswick.com) • Email Domain2 (mercurymarine.com) • Logo (brunswick.jpg) Base URL: https://s3.amazonaws.com/LEE_Media/images/logos/ Renamed Standard Fields: • ELE Event Street (Shipping Street) • ELE Event City (Shipping City) • ELE Event State (Shipping State) • ELE Event Zip(Shipping Code) • ELE Event Country (Shipping Country)

33. APPENDIX: Additional ELE Reference Material

34. Where to find ELE Website Branding Assets • http://www.learningexecutive.com/contact.asp • ELE branding style sheet is online here. • Hi-res versions of our logos are available in three file formats for download: PNG, JPG and EPS. • Vector-based PDF infographics are 1, 2 & 3.

35. Project Kick-offHigh-level aspects for initial focus • User flow wireframes for the entire website. • Design of all pages based on the refreshed branding assets. • Data migration from current site to new staging. • Development of new site features.

36. APPENDIX: Additional ELE Reference Material Oct 2018: ELE created an infographic with input from 20-30 ELE members to help visualize the value proposition. Dirk has found this infographic has been helpful to recruit new members using an All Access Pass $4,999 annual pricing URL to access version 1--Learning Executives https://s3.amazonaws.com/executivelearningexchange/Flyers/2018_ELE_InfoGraphicOverviewBenefits.pdf URL to access version 2—HR Executiveshttps://s3.amazonaws.com/executivelearningexchange/Flyers/2018_ELE_InfoGraphicOverviewBenefits2.pdf

37. Mock-up:ELE is socializing refreshing website to be more conversational. URL to access version 1 • https://s3.amazonaws.com/execlearn/Website/2019ELE_ConversationalWebsite-Mockup.pdf Feedback & Questions from ELE Members It looks good. Is the concept that the icons in the middle of the page open different pages? Yes. Underlying the ELE website transformation is to unlock & exchange best/next practices. • Most of the time clicking through will bring up a more focus page to dive deeper The a new framework is to use the Playlist concept where • events, ELE videos, podcasts, presentations should beaccessible • by topic-area (leadership, strategy, etc), type of content (podcast, video etc), thought leader (ELE’s Who’s Who is corp learning), and interactive Ask An Expert (might be a forum or messaging). • With a robust member login that personalizes the experience for their interest and job role. I’m curious to hear from you and others if and how to move forward

38. APPENDIX: Misc. Notes for new stuff

39. F2F: Face-to-Face Exchanges Evidence-based Case Studies YouTube Videos Audio podcasts Presentation Recordings Playlists: Top 9 Focus Areas (proposed) ELE’s Ideation Lab Learn Together Create Experiments & Prototypes

40. I am a HR/Learning Executive I am an emerging HR/Learning Team Leader I am a HR/Learning Team Leader I am a Learning / Talent Development Team Member

42. I am a HR/Learning Executive • Help me Connect with My Peers • Help my team leaders Learn New Forward-thinking Skills • Help my team Benchmark with Others • Help my team Research Next/Best Practices

43. I am a HR/Learning Executive ELE Cohort: Chicago, WI, Virtual ELE (virtual) Learning Circles: Curation Future of Work Sales Training Evidence-based Business Impact Exchange (In-person May/Oct) Podcasts, Videos & Presentation Recordings • Help me Connect with My Peers • Help my team leaders Learn New Forward-thinking Skills • Help my team Benchmark with Others • Help my team Research Next/Best Practices

44. I am a HR/Learning Team Leader • Help me Connect with My Peers • Help me Research Next/Best Practices • Help me Benchmark with Others • Help me UpSkill my Team Individual Contributors MORE COMING SOON ELE’s Ideation Lab Learn Together Create Experiments & Prototypes

45. I am a Learning / Talent Development Team Member • Help me Grow • Help me Learn from Others • Help me Learn Best/Next Practices MORE COMING SOON

46. I am an Emerging HR/Learning Team Leader • Help me Grow • Help me Learn from Others • Help me Research Next/Best Practices MORE COMING SOON