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ReFresh Books. JRSB 350 Term Project Instructor: Mr. Mark Zubis August 7, 2012 Mitchal Lacoursiere , Shirley Pagal , Daryn Rainer. Introduction. Company Profile Goals E-commerce Activities Business Description. Mission Statement.
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ReFresh Books JRSB 350 Term Project Instructor: Mr. Mark Zubis August 7, 2012 MitchalLacoursiere, Shirley Pagal, Daryn Rainer
Introduction • Company Profile • Goals • E-commerce Activities • Business Description
Mission Statement • To remain a recognized leader in the central Edmonton new and used book retailing industry, while giving back to the local community and swiftly adapting to global trends.
Business Goals • E-Commerce platform • Increase in sales growth • Expansion of social connection
Project Objectives • Improve customer networking connection • Improve customer satisfaction • Increase in sales revenue
Business Model • Revenue Model • Value Proposition
Market Analysis • Target Market • Pricing Strategy • Promotional Plan • Customer Strategy • Distribution Plan
Target Market • Where the market served? • Who are target customer? • What benefits that customers receive from the company?
Pricing Strategy • What kind of pricing does the ReFresh Books offers to every customer?
Promotional Plan • Store promotions • Incentives • Social networking sites • E-commerce infrastructure initiative
Distribution Plan • Shipment of customer order • Returns and exchanges policy
Payment Systems • Mode of payment Credit Card, PayPal Account • Processing of payment • Gift Card Payment
Conclusion • Opportunity to expand online • Future online customers • Secured and User-friendly website • Marketing activities • Investment on infrastructure