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Colorado WIC Program 2009 Participant Satisfaction Survey

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Colorado WIC Program 2009 Participant Satisfaction Survey

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    1. Colorado WIC Program 2009 Participant Satisfaction Survey Statewide Results This past week you all received your clinic-specific results of the satisfaction survey. Now I’m going to show you the statewide results.This past week you all received your clinic-specific results of the satisfaction survey. Now I’m going to show you the statewide results.

    2. Surveys Received Statewide 2 not included in this statewide summary: Montrose – received their surveys just this week; Jackson – so small it’s hardly worth their time.2 not included in this statewide summary: Montrose – received their surveys just this week; Jackson – so small it’s hardly worth their time.

    3. WIC Experience When I call WIC, people are friendly and helpful. WIC has appointments at times that work for me. WIC appointments start on time. WIC staff treats me with respect. I learn helpful information during WIC visits. WIC staff returns phone calls in a timely manner. When I call WIC, people are friendly and helpful. WIC has appointments at times that work for me. WIC appointments start on time. WIC staff treats me with respect. I learn helpful information during WIC visits. WIC staff returns phone calls in a timely manner.

    4. Handouts WIC handouts are helpful. I usually read the handouts I get. I usually save WIC handouts. I like getting WIC handouts. WIC handouts are helpful. I usually read the handouts I get. I usually save WIC handouts. I like getting WIC handouts.

    5. Changes Made Since Being on WIC Over 50%: ___ Eat more fruits and vegetables - ___ Make better food choices ___ Eat less fast food ___ Get more physical activity ___ Limit the amount of fat in our diets ___ Watch less T.V. ___ Eat together more often ___ Drink less soda pop (or other sweetened drinks) ___ Eat at set times instead of snacking all day ___ Eat more dairy foods (milk, cheese, yogurt) ___ Eat healthier snacks ___ We have not made any changes Other (please describe): _______________________Over 50%: ___ Eat more fruits and vegetables - ___ Make better food choices ___ Eat less fast food ___ Get more physical activity ___ Limit the amount of fat in our diets ___ Watch less T.V. ___ Eat together more often ___ Drink less soda pop (or other sweetened drinks) ___ Eat at set times instead of snacking all day ___ Eat more dairy foods (milk, cheese, yogurt) ___ Eat healthier snacks ___ We have not made any changes Other (please describe): _______________________

    6. Topics to Know More About Topics receiving over 30% ___ Healthy eating ___ Being more active ___ Breastfeeding ___ Being a new mom ___ Getting my child off the bottle ___ How to cook ___ Feeding my baby ___ Feeling sad ___ Weight control ___ How to be a better parent ___ Helping my child develop good food habits Other (please describe): _________________________ Topics less interested in:Topics receiving over 30% ___ Healthy eating ___ Being more active ___ Breastfeeding ___ Being a new mom ___ Getting my child off the bottle ___ How to cook ___ Feeding my baby ___ Feeling sad ___ Weight control ___ How to be a better parent ___ Helping my child develop good food habits Other (please describe): _________________________ Topics less interested in:

    7. How would you describe your child’s weight? ___ Overweight ___About right ___ Underweight ___ Not sure___ Overweight ___About right ___ Underweight ___ Not sure

    8. If visited the WIC nutritionist/nurse for your child’s weight, was the visit helpful? ___ YES ___NO___ YES ___NO

    9. Breastfeeding Do you agree or disagree with the following statements? WIC promotes breastfeeding. I learned a lot about breastfeeding from WIC. I was told that my milk supply might go down if I give formula to my baby during the first month. I can get breastfeeding help from WIC if I needed it. I am more likely to give my baby formula, even if I am breastfeeding, since formula is free from WIC. – close to 30 % disagree with this statement; Do you agree or disagree with the following statements? WIC promotes breastfeeding. I learned a lot about breastfeeding from WIC. I was told that my milk supply might go down if I give formula to my baby during the first month. I can get breastfeeding help from WIC if I needed it. I am more likely to give my baby formula, even if I am breastfeeding, since formula is free from WIC. – close to 30 % disagree with this statement;

    10. Would you recommend WIC to a friend? ___ Yes ___ No ___ Yes ___ No

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