1 / 30

RELATIONSHIP DETOXIFICATION RELATIONAL SKILLS WORKSHOP

Join the 4Civility Institute for a workshop on relational skills and conflict resolution facilitated by Dr. John-Robert Curtin, Ph.D. Discover the three critical components for dealing with toxic situations and learn how to break free from the Drama Triangle. Enhance your communication skills and build a better triangle of dignity, compassion, and understanding.

lbrickhouse
Download Presentation

RELATIONSHIP DETOXIFICATION RELATIONAL SKILLS WORKSHOP

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. RELATIONSHIP DETOXIFICATION RELATIONAL SKILLS WORKSHOP John-Robert Curtin, Ph.D. 4Civility Institute

  2. 3 Critical Components for Dealing with Toxic Situations • Information/Understanding • Safe Reporting • Comprehensive Resolution

  3. “Conflict is not the problem, conflict is the messenger” Tony Belak, JD, 1998

  4. ENABLING ORGANIZATIONAL STRUCTURES • Allegations are discounted or ignored • Tough management • Personality conflicts • Avoidance • Lack of managerial skills • Accepted • Organizational culture

  5. ENABLING ORGANIZATIONAL STRUCTURES • No Safe Reporting Systems or Plans • No Neutral or Not Perceived as Neutral • No Plans or Procedures for Comprehensive Resolution

  6. Three Components of Conflict • Offender • Target • Audience---Bystanders/ Support Groups In many workplace conflicts the roles play out in a classic Drama Triangle

  7. Drama Triangle Target Heroes/Heroines Offender

  8. Breaking the Cycle of the Drama Triangle

  9. Listen with youreyesnot just your ears Listen with your heart Listenwith your mind—to understand not just to respond Respondwith your compassion, your attention, your body language, and your open questions Working with others: Listen

  10. “Its’ amazing what you hear when you listen.” Yogi Berra

  11. Dignity

  12. Communication is not merely talking and waiting to talk.

  13. You can climb the ladder to becoming a better listener by using these six easy steps: L: Look at the person speaking to you A: Ask questions D: Don’ interrupt D: Don't change the subject E: Empathize R: Respond verbally & non-verbally

  14. Comprehensive Resolutions

  15. Restorative Practiceand Behavioral Transitionversus Progressive Disipline

  16. Three Pillars of Restorative Practice in the Workplace • Restorative practice focuses on harm • Wrongs or harms result in obligations • Restorative practice promotes engagement or participation

  17. Restorative Practice Morphed into Behavioral Transition

  18. Behavioral Transition Three Main Groups: • Offender (s) • Target (s) • Audience---Bystanders/ Support Group

  19. Behavioral Transition Focus is on helping, assisting, guiding all three groups to a new level, a new place with a new or renewed sense of meaningful purpose.

  20. Offender • Recognizing or understanding the harm caused and who was harmed • Getting to the ‘Why’ from the ‘what’ • Creating and accepting a ‘Transformative Prescription’ • Support systems • Goals and objectives • Measures- outcomes-obligations-consequences • Reality Therapy

  21. Target • Only you can make yourself a victim • Getting to the ‘What from the Why’ • Transformative Prescription • Support systems • New goals, objectives, measures, outcomes, obligations and consequences • Reality Therapy

  22. Bystanders, Communities, Friends, Family • Understanding the nature of conflict • Support versus Insistency • Encouragement versus Blame • Dialogue versus Demagoguery • Long term versus short term • Understanding Reality Therapy

  23. Dignity Compassion Communication A Better Triangle

  24. Compassion is contagious Spread it today

  25. Thank You

More Related