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Chapter 3 The Knowledge Leader. Introduction. Knowledge leaders play an important role in building effective knowledge communities They ensure the knowledge vision and concepts are translated into real activities and practice
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Introduction • Knowledge leaders play an important role in building effective knowledge communities • They ensure the knowledge vision and concepts are translated into real activities and practice • There are many different knowledge leaders within a knowledge community
Generic Attributes of the Knowledge Leader • Strategic visionary • Motivator • Communicator • Change agent • Coach, mentor, model • Learning facilitator • Knowledge executor
Roles ofCore Leaders • Manage staff and resources within local operational units • Put the strategic vision into practice • Act as gatekeepers • Need to see the value of knowledge management • May experience conflicting loyalties
Knowledge Teams(1/3) • Knowledge teams rely on interaction, communication and the sharing of expertise to achieve a common goal • Each knowledge worker operates as both leader and collaborator / contributor • Teams require different forms of leadership at different stages of their development
Knowledge Teams (2/3) Self-managed knowledge team • Share the leadership, depending on stage of development • Dynamics of group need to be fluid and open • Scope and timeliness of project need to be carefully controlled
Knowledge Teams (3/3) Virtual knowledge teams • Geographically, temporally or organizationally separated teams • Rely on technology to communicate • Critical success factors include technology, member training, team and organization processes, leadership, leader and team capabilities
Knowledge Network • Knowledge networks are important forms of knowledge activity • Enable access to expertise • Assist in building more advanced knowledge across the community • Voluntaryinvolvement • Transient leadership roles
Recruiting and Selecting Knowledge Leaders • Knowledge leaders need to be recruited • Organizations need to accommodate the different ways in which knowledge leaders work • Organizations may also need to consider the core competencies it requires of all employees as knowledge workers/leaders
Concluding Points • Knowledge leadership should operate throughout the organization • Each knowledge worker will provide leadership at some point or other • Different forms of leadership will operate in different contexts and times • Organizations will be strongly influenced and changed by these practices, as new ways of working and interacting occur
Today’s focus questions: • What do knowledge leaders do? • How does leadership affect a knowledge community? • How does leadership support knowledge teams and networks? • How can good knowledge leaders be identified and supported? • Are you a potential knowledge leader? • Lecture reference: Debowski, Chapter 3