1 / 12

Quality Service & Customer Commitment

OFFIS TEXTILE LTD. Quality Service & Customer Commitment. GENERAL COMPANY INFORMATION. A privately owned industrial company specializing in home textiles: linens, curtains, upholstery and tablecloths

leann
Download Presentation

Quality Service & Customer Commitment

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. OFFIS TEXTILE LTD Quality Service & Customer Commitment

  2. GENERAL COMPANY INFORMATION • A privately owned industrial company specializing in home textiles: linens, curtains, upholstery and tablecloths • Vertically integrated company providing a full-range of services, including printing, dyeing and finishing of woven fabric and ready-made products • Currently have approximately 240 employees • Specializing in private labels • 75 million dollar turnover

  3. VISION To lead Offis as a team so that we can achieve the goals and serve the interests of all the factors that makeup Offis: Business partners,employees and owner, while creating an atmosphere which allows each to realize his/her own sense of pride and sense of belonging to Offis. We strive to be a meaningful company in the Fishman Holding Group, active in the community and with strong environmental values. IF WE WILL NOT FIND A WAY WE SHALL CREATE A WAY

  4. BASIC VALUES Striving for Excellence Constant Improvement High-Quality Service LEADING VALUES Constant Learning Responsibility Organizational Commitment Organizational Belonging Professionalism Credibility Fast Response Personal Relationships Aesthetics

  5. Community • Absorption of workers with special needs. • Collaboration with rehabilitation villages and institutions that provide a home for adults and children with special needs. • Donation of bedsets & surplus fabrics to institutions, day care centers & schools.

  6. MANAGEMENT POLICY

  7. This structure reflects management policy that the people working opposite the customer (sales and production workers) are the most important workers because they touch the customer both in a personal level and in the quality of the product we produce. As a result of this most of the company efforts are invested in developing this group in order to give the customer quality service.All the rest together with me are required to support and create the inspiration needed to be successful in their job. Their success creates customer satisfaction!

  8. COMPANY ANCHORS • Human Resources – Empowerment, Development and Prospectives • Technology • Organizational Culture • Professional Experience

  9. UNIQUE ATTRIBUTES AND STRENGTHS • Agility and Flexibility: • Short Lead-Time – High Output • Service “Around The Clock” • Innovation as a Constant Process: Constant Learning- ALearning Worker  Constant Improvement Personal Excellence  OffisExcellence THE PATHTO OFFIS EXCELLENCE ISTHROUGH PERSONAL EXCELLENCE

  10. UNIQUE ATTRIBUTES AND STRENGTHS • Challenges as an every day norm • Inventory and wide-range of fabrics • Design & Development • Cut & Sew Services

  11. CONTACTS OFFIS WEBSITE: www.offis.co.il

  12. A prosperous, healthy and happy new year for you and your family ! Sason Tsalisher C.E.O On behalf of all Offis’ staff

More Related