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Living Online. Unit 10 Communication Services. Objectives. Identify types of electronic communication Describe users of electronic communication Identify major components of electronic communication Manage email with Outlook Send & receive email. Electronic Communication. Email IM
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Living Online Unit 10 Communication Services
Objectives • Identify types of electronic communication • Describe users of electronic communication • Identify major components of electronic communication • Manage email with Outlook • Send & receive email
Electronic Communication • Email • IM • Text Message • VoIP • Online Conference • Chat room • Social Networking • Blogs • Message Boards/Newsgroups
Email Address • larry@gmail.com • Username • @ symbol • Email domain name • Domain Code • .com (commercial) • .edu (education) • .gov (government) • .mil (military) • .org (organization)
Accessing Email • Web Access • Gmail • Hotmail • AOL • Comcast • Verizon • Program on PC • Outlook • Username/mailbox name & password
What’s the email address? • Samantha Murray works for IBM • IBM’s web site is www.ibm.com • Sam’s username is smurray • What would be her email address? • smurray@ibm.com
What’s the web site? • You know a guy named Bill’s email address • billg@gcsssd.org • You can’t remember where he works • What would be the web site to find out the company’s name? • www.gcsssd.org
Which is correct? • Raquel works at MTV • MTV’s web site is www.mtv.com • Which could be her email address? • raquel@mtv.com • raquel@mtv.org • rbruno@mtv.gov • rbruno@musictv.net
Domains • First set developed • .com • .edu • .gov • .mil • .org • Know any others?
Review • What domain would a school have? • .edu • What are the three parts of an email address? • Username, @, domain name • Where is email stored, until you are ready to retrieve/read it? • Email server • What kind of communication requires both users to be online at the same time? • IM
Outlook/Windows Mail • Personal Information Manager • Email • Calendar • Contacts • Outlook w/ Office • Windows Mail with Windows
Why Use Outlook? • Can access ALL of your email’s from one spot! • Set up your personal account: • File, Add Account
Project • Teknimedia Slides C2.1-C2.12 • Outlook Window • Message Folders • Receiving & Viewing Messages • Composing & Sending Messages • Sending & Receiving Attachments • Name the parts of the Outlook window • Email Extra Credit: • Add your email to Outlook or Windows Mail
Receiving Email • Message arranged by date (new/old on top) • New ones in BOLD • Mail Pane • Create folders • Delete folders • Move emails to folders
Receiving Email • Inbox icons • Opening Attachment • Double-click • Save Attachment • Right-click, Save As
Sorting Mail • Click on column heading, also Search
Replying to an Email • Reply • Reply to All • Forward
What To Do With Mail • Right-click options • Make new folders • Save an email address • Right-click on email address • Add to Contacts
Project • Teknimedia C2.13-C2.16 • Replying & Forwarding • Creating a Signature
Contacts/Address Book • Names, emails, phone numbers, other info • Tools, Address Book • File, New Contact
Project • Teknimedia C2.17-C2.23 • Building Your Contact List • Creating & Using Your Contact List • Creating & Using Contact Groups • Quiz
Dealing with Spam • Unsolicited bulk messages • Content of email scanned by client software • Sent to Junk folder • If not, identified in Inbox • Suspected spam • Spam also filtered at mail server
Other Options • Out of Office Response • Auto forward • Send to phone • Block senders
Review • T or F. Reply to All is the same as reply except your reply goes to all people to whom the original message was sent. • T or F. You can only type one email in the To: • An email address consists of ___ parts. • A file sent with an email is called a _________. • You can use _______ to make phone calls over the Internet.
Projects • Teknimedia C2.24-C2.46 • Sorting Messages • Organizing Messages • Marking & Flagging Messages • Message Priority • Requesting a Receipt • Saving Messages • Filtering Junk Email • Quiz • Outlook Tasks from Microsoft
Living Online Unit 10 Communication Services