Spotlight on: Jigsaw Business Solutions

1. office space, shared office space Spotlight on: Jigsaw Business Solutions Why would a business choose a co-working space in Wandsworth over a traditional office set-up? Jigsaw Business Solutions have been at Le Bureau for over a year; here, director Kim Anderson and head of operations Katie Wilkinson explain why a shared work space works best for their company.

2. Who are Jigsaw Business Solutions, and what do you do? Kim Anderson: We are a consultancy for retailers in the gift cards and payment space. Katie Wilkinson: We help brands to drive revenue, mainly by helping to launch, manage and grow their gift card schemes. 
KA: A company might not know how to get the business case over the line within their own brand – for instance, how to raise the funding for upfront and ongoing costs of a gift card programme. We help them to sign it off internally then help find the right partners for the processing and fulfilment and advise on how to run the launch, and programme, in the best possible way. If we have launched a programme, often we will stay on as an extension of their team to make it work on a day-to-day basis. How did Jigsaw come about? KA: The founder, John Bohan, used to head up M&S for Business; prior to that he was at John Lewis where he launched and ran their B2B scheme. John identified a niche in the industry, so in 2013 he flew the corporate nest and set up on his own with a laptop and a mobile phone. I joined about four months later and it’s grown from there. We now have seven people in the team. Jigsaw has expanded rapidly both in its size and remit. How have you managed the growth? KA: At the beginning, everything was new. I learned a lot from John and there was a lot of self-learning too. Katie works hard on Salesforce so that we can consistently pursue our prospects. Now it’s about improving upon our structure and systems. KW: We love the brand and love working with each other. You are so invested in what you are doing and you so want the business to succeed. KA: We can work long hours sometimes, but it’s not the same as it might be in a corporate environment. One of the keys things has been gaining knowledge and building networks. They have been invaluable. What has been the biggest challenge you’ve faced as a small business? Read More: http://www.lebu.co.uk/spotlight-jigsaw-business-solutions/