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Enhancement Theme: Trunking Marked-up Based on User Group Working Session

Enhancement Theme: Trunking Marked-up Based on User Group Working Session. Sal Rodriguez Senior Application Developer.

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Enhancement Theme: Trunking Marked-up Based on User Group Working Session

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  1. Enhancement Theme: TrunkingMarked-up Based on User Group Working Session Sal Rodriguez Senior Application Developer

  2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

  3. Agenda <Insert Picture Here> • Issues Resolved • Open issues • Tomorrow • Q & A

  4. Trunk-related Issues Resolved

  5. Trunk-related Issues Resolved(Cont’d)

  6. Trunk-related Issues Resolved(Cont’d)

  7. Trunk-related Issues Resolved(Cont’d)

  8. Trunk-related Issues Resolved(Cont’d)

  9. Trunk-related Enhancement—Group Assign Across Facilities • Added the ability to sequentially assign available channels from multiple available facilities using the ‘Assign All’ button found on the Group Assignment window. • Benefit: Increased productivity • Delivered in 6.0.10

  10. Trunk-related Enhancement—Auto-create New Design Issue • Added the ability to create new design issues for change activities that do not require actual design changes • Benefit: Increased productivity due to automated design issue creation • Delivered in 6.0.12

  11. Trunk-related Enhancement—Re-use TCICs on Pending Disconnects • Added the ability to re-use TCICs that were assigned to a trunk members with a pending disconnect status • Benefit: Faster re-use, no waiting until due date completion • Delivered in 6.0.10

  12. Agenda <Insert Picture Here> • Issues Resolved • Open issues • Tomorrow • Q & A

  13. Priority Legend • High (11 Issues) • The issue results in a material negative impact on the business process, cost, or outcome • There is no viable work-around • Medium (9 Issues) • The issue has a material negative impact on the business process, cost, or outcome • There is a viable work-around • Low (13 Issues) • The issue has a less-than-material negative impact on the business process, cost, or outcome

  14. Known Trunking Issues • Two Six Code Auto-numbering & Formatting • Two Six Code Validation • Two Six Code Reuse on Pending Disconnect • Duplicating PSR Trunks • Trunk Types Required • Special Trunk Group Relationships to TNs • TCO Report for Special Trunks • Point Code Table Updates • TGN Inventory • Disconnect Facility

  15. Known Trunking Issues (Cont’d) • Free Format Identification Support • Tech Translation Sheet for Special Trunks • Navigation to the Order from Trunk Group • Live Update of Trunk Group Information • Number of Available Channels Displayed • Trunk Group Search Capability • Other TCIC • Ability to Enter TGNs on PSR • “New” not on Trunk Group Search window • “New From” not on Trunk Group Search results window

  16. Known Trunking Issues (Cont’d) • Need to expand scope of query criteria • Limited support for trunk group “CLLI” • Trunk Group User Data limited and cumbersome • Trunk-level renumbering is cumbersome • Comprehensive trunk detail view not available • Need to view and maintain trunk groups from a facilities orientation • Trunk group maintenance is cumbersome and unintuitive

  17. Trunking Issues (New Stuff) • Navigation from Order to the Trunk Group • PSR Valid Value Labels mismatch • Support for IP transport Trunk Group Modeling • Modeling NextGen MPLS (L3) • Trunk Group InterRelationships and Mapping • Trunk Group Data Execution Points

  18. 1. Two Six Code Generation • Problem: No ability to generate & format two six codes • Impact: Requires users to enter TSCs manually • Initial User Group Priority: High PSR special trunk order Trunk Group Info window PSR message trunk order

  19. 2. Two Six Code Format Validation • Problem: No format validation on save of two six code • Impact: Allows inaccurate data • Initial User Group Priority: High PSR special trunk order Trunk Group Info window PSR message trunk order

  20. 3. Two Six Code Reuse on Pending Disconnect • Problem: Two Six Code cannot be reused when the trunk group is in pending disconnect status • Impact: Increased ordering time due to having to wait until the trunk group has been due date completed to reuse or requires the completion of the disconnect order prematurely • Initial User Group Priority: High

  21. 4. Duplicating PSR Trunks • Problem: There is no ability to duplicate a previous created trunk • Impact: Time consuming entering data when multiple trunk groups are on an order • Initial User Group Priority: Low

  22. 5. Trunk Types Required • Problem: Non-editable, required field limited to three values • Impact: Inadequate, restrictive, inaccurate reporting • Initial User Group Priority: Medium Trunk Group Info window PSR window

  23. 6. Special Trunk Group Relationships to TNs • Problem: Not a consistent and clean way to map telephone numbers and blocks of numbers to trunks and groups of trunks • Impact: Very time consuming, must open multiple PSR windows to determine relationships • Initial User Group priority: High

  24. 7. TCO Report for Special Trunks • Problem: No report for special trunk groups • Impact: • Lack of consolidated view of data, • requires multiple CLR printouts • Wasteful and Cumbersome Output • Initial User Group Priority: Medium Message trunk TCO example

  25. 8. STP Point Code Maintenance • Problem: Point codes on STP entry are not maintained in sync with Network Location Point Codes • Impact: Redundant data entry; must navigate to Infrastructure and re-enter the code • Initial User Group Priority: Medium PSR window Trunk Group Info window

  26. 9. TGN Inventory • Problem: Difficult to determine what the next TGN is for a given switch • Impact: It’s a guessing game…. • Initial User Group Priority: High

  27. 10. Disconnect Facility with Trunks • Problem: No mechanized way to include the supporting T1 facility when trunk riders are being disconnected • Impact • Manual process to determine, query and include • Left-In Facilities Cause • Data Integrity Issues • Stranded Capacity • Billing Errors • Initial User Group Priority: High

  28. 11. Trunk Group Identification Flexibility • Problem: Limited identification format support for special trunks (currently defaulted with TSC or Billing Number plus sequence number) • Impact: Inadequate naming flexibility • Initial User Group Priority: Low

  29. 12. Tech Translation Sheet for Special Trunks • Problem: No implementation-oriented view for special trunks • Impact: Lack of consolidated view of data • Initial User Group Priority: Low

  30. 13. Navigation from Trunk Groupto the Order • Problem: Cannot navigate to orders from Trunk Group Information window • Impact: “Brutily” Time Consuming and Productivity Hinderance • Initial User Group Priority: High

  31. 14. Update of Trunk Group Information • Problem: Need the appropriate level of flexible and control on how trunk group data is maintained • Impact: Some people can’t do what they need to do when they need to do it • Initial User Group Priority: Low

  32. 15. Number of Available Channels Displayed • Problem: Cannot determine the number of available channels when selecting a facility on Group Assign window • Impact: Tedious process to determine channels • Initial User Group Priority: Low

  33. 16. Trunk Group Search Capability • Problem: The Trunk Group Search window does not use the same ‘OR’ searching for network locations as the Connection Design window • Impact: Cumbersome having to execute query twice • Initial User Group Priority: High Trunk Group Connection Design

  34. 17. Other TCIC • Problem: No mechanism to keep track of other TCICs for trunk members for intra-switch trunks (“Loopies”) • Impact: Requires external inventory • Initial User Group Priority: Low

  35. 18. Ability to Enter TGNs on PSR Message Trunk • Problem: Limited ability to enter TGNs on the PSR trunk order • Impact: Time consuming navigating to other windows • Initial User Group Priority: Low Special Trunk

  36. 19. “New” on Trunk Group Search Window • Problem: Cannot create a new trunk group using menu option on Trunk Group query window • Impact: Increased keystrokes to enter trunk group • Initial User Group Priority: Low

  37. 20. “New From” Not on Trunk Group Search Results Window • Problem: Cannot copy attributes of existing trunk group using menu option on Trunk Group results window • Impact: Increased keystrokes to enter trunk group • Initial User Group Priority: Low

  38. 21. Need to Expand Scope of Query Criteria • Problem: More search options are needed when querying for trunk groups, (Customer’s Identification (CKR), Facility Circuit ID) • Impact: Time consuming • Initial User Group Priority: Medium

  39. 22. Trunk Group “CLLI” • Problem: Inconvenient method to inventory Switch Trunk Group “CLLI” except for User Data • Impact • Time consuming, large number of User Data fields causes confusion • Work-Arounds: user data or description • Initial User Group Priority: Low

  40. 23. Trunk Group User Data Limited and Cumbersome • Problem: User Data does not support filtered information for specific types of trunk groups, displays all fields for all trunk groups, no data value dependency • Impact: Unruly, causes confusion, inflexible • Initial User Group Priority: Medium

  41. 24. Trunk-level Renumbering is Cumbersome • Problem: Renumbering of Trunk Numbers, Members, TCICs is not intuitive • Impact: ‘Brutilly” Time consuming - Windows are confusing • Initial User Group Priority: High TGN TCIC

  42. 25. Comprehensive Trunk Detail View Not Available • Problem: Does not display switch-specific information conveniently for trunk members • Impact: Causes confusion • Initial User Group Priority: Medium

  43. 26. Need to View and Maintain Trunk Groups From a Facilities Orientation • Problem: Trunk Groups are maintained only from a Trunk Group perspective and not from a Facility orientation • Impact: Hampers productivity • Initial User Group Priority

  44. 27. Trunk Group Maintenance is Cumbersome and Unintuitive • Problem: The entire Trunk Group maintenance process has limited capabilities, navigation and views • Impact: Confusing, hampers productivity • Initial User Group Priority: Medium

  45. 28. Navigation from Order to the Trunk Group • Problem: Cannot navigate from orders to Appropriate Trunk Group Maintenance window • Impact: Time Consuming and significant Training Issue • Initial User Group Priority: High

  46. 29. Valid Value labels and Trunk Group Info Tab labels mis-match • Problem: Mismatch between • PSR (MetaSolv Defined Labels) Valid Value Labels • Related PSR Special Trunk Group Info Tab attribute labels • Impact: Usability Confusing - Training Issue • Initial User Group Priority: Low

  47. 30. Support for IP transport Trunk group Modeling • Problem: Require support IP transport trunks (Virtual Trunk Groups) • Ethernet connection Originating and terminating points • Virtual ‘Trunks’ over TDM • Reference TEKELEC T6000 / T7000 Softswitch Technology • TEKELEC – PSTN Trunking • Impact: Unclear how to support this technology in the product • Initial User Group Priority: Medium

  48. 31. Modeling NextGen MPLS (L3) Trunk Oriented Service Arrangements • Problem: Modeling NextGen MPLS • All Virtual Trunking • Template-Based Trunking • Extranet Support • Issue • This issue is unclear based on the interactions during the working session • We believe this is more about modeling packet based backbone and service technologies more than trunking • Initial User Group Priority: High

  49. 32. Trunk Group InterRelationships and Mapping • Problem: Trunk Group Inter Relationships • PRI/B – PRI/D Mapping • Primary - Overflow Mappings • Support for Trunk Group Bundles • (possible overlap with Trunk Group User data issue number 23) • Impact: TBD • Initial Priority: Low

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