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Tools to “Think With”. UW Knowledge Works: A Content Management System in Teaching and Learning Aaron Louie, Information Architect William Washington, User-Centered Designer. Is the web still a place where people broaden themselves, à la the idea of an information commons?
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Tools to “Think With” UW Knowledge Works: A Content Management System in Teaching and Learning Aaron Louie, Information Architect William Washington, User-Centered Designer
Is the web still a place where people broaden themselves, à la the idea of an information commons? Does the average user actually use the tools developed through our body of knowledge and practice?
Outline • Introduction to UW KnowledgeWorks • Learning by contributing to the web • Research & theory informing design • Conclusion
Part I Introduction to UW KnowledgeWorks
How UWKW Began • Arthritis Source development
How UWKW Began • UWKW prototyped • Learning opportunities emerged • CMS in the classroom • LIS theory research • Needs analysis at UW • Arthritis Source development
UW KnowledgeWorks Creating Reflecting Public Website Authoring, Sharing, and Administration Workspace Publishing Sharing Authoring, Sharing, and Adminstration Workspace
Web-based Articles Articles are generated using a template and responses to the template prompts Template Published Article
Template Builder An instructor or student can design a template Pages Sections Prompts
Multiple Search Strategies • Query Parsing Browse by Categories Advanced Search Drill-down Menus
Part II Learning by contributing to the web
CMS in Three Learning Environments • Architecture: UW BaSiC Initiative • Law and Information: lawforWA.org • Honors: Digital Tools for Study Abroad
Learning Opportunities • Authentic learning • Analyzing and thinking deeply about structure of knowledge in domain • Creating knowledge-building communities
UW College of Architecture: BaSiC Initiative Opportunities for authentic learning
UW College of Architecture: BaSiC Initiative Opportunities for authentic learning
UW Law School, iSchool, Washington Council on Public Legal Education: LawForWa.org A tool for students to “think with”
UW Law School, Ischool, Washington Council on Public Legal Education: LawForWa.org Thinking deeply about the structure of a domain
UW Honors Program: Digital Tools for Study Abroad Opportunities for knowledge-building communities
UW Honors Program: Digital Tools for Study Abroad Opportunities for knowledge-building communities
Learning Opportunities Revisited • Authentic learning • Analyzing and thinking deeply about structure of knowledge in domain • Creating knowledge-building communities
Part III Research & Theory Informing Design
Research & Theory Informing Design • Knowledge Organization • Information Retrieval • Content Management • Information Commons
Knowledge Organization • Theory • Thesaurofacets (J. Aitchison, et al.) • Information Architecture (L. Rosenfeld, P. Morville)
Knowledge Organization • UWKW Features • Controlled vocabulary • Categorization • Query parsing • Browsing, faceted navigation, wayfinding • Category searching
Information Retrieval • Theory • Multiple Search Strategies (R. Fidel) • Query Expansion (E. Efthimiadis)
Information Retrieval • UWKW Features • Browsing, faceted navigation, wayfinding • Parsed simple keyword searching • Advanced metadata searching • Category searching
Content Management • Theory • Content Management Systems (R. Boiko) • Collection • Management • Publishing
Content Management • UWKW Features • File management, editing • Roles, permissions, workflow • Publishing
Information Commons • Theory • Metaphor of the Commons (D. Bollier) • Openness & feedback • Shared decision making • Diversity • Equity • Sociability
Information Commons • UWKW Features • Personal & community content spaces • Sharing, commenting, reviewing • Roles, permissions, workflow
Part IV Conclusions
Are people using tools developed with LIS knowledge and practice? • With UWKW as case study, then yes • Move UWKW from prototype to wider use at UW • LIS theory & research informed: • Design process • Features • Guidelines for use
Implications for LIS field • Study information behavior in teaching and learning • Explore knowledge representation as a tool for learning • Translate research findings into design heuristics
References • Kwasnik, B.H. The role of classification in knowledge representation and discovery. Library Trends. 48(1), 22-47, 1999. • J. Aitchison, A. Gilchrist, and D. Bawden. Thesaurus construction and use: a practical manual. Aslib, London, fourth edition, 2000. • Rosenfeld, L. and Morville, P. Information Architecture for the World Wide Web. Cambridge: O'Reilly, 2002. • Fidel, R. Searchers' selection of search keys: III. Searching styles. Journal of the American Society for Information Science, 42(7):515-527, 1991. • Efthimiadis, E.N. "User choices: A new yardstick for the evaluation of ranking algorithms for interactive query expansion." Information Processing and Management, 31(4), 605-620, 1995. • B. Boiko. Content Management Bible. New York, NY: Hungry Minds, 2002. • D. Bollier. Why we must talk about the information commons. From http://info-commons.org/arch/1/bollier.html. June 2002.