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LEAN CULTURE Debra Setman

LEAN CULTURE Debra Setman. Group Exercise Part 1: What Is Organizational Culture?.

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LEAN CULTURE Debra Setman

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  1. LEAN CULTURE Debra Setman

  2. Group Exercise Part 1: What Is Organizational Culture? • Corporate culture is the personality of an organization. It guides how employees think, act, and feel. Johnson (1988) identified a number of elements that can be used to describe or influence organizational culture. What is your culture? Fill in items under each heading. The Paradigm Stories and Myths Control Systems Culture Rituals and Routines Organizational Structures Symbols Power Structures 2 SOURCE: http://www.managementhelp.org/org_thry/culture/culture.htm; Johnson, G. (1988). Rethinking incrementalism. Strategic Management Journal, 9, 75-91.

  3. Value-Stream Mapping KPIs Kaizen Mistake- Proofing Standard Work Our Approach to Lean Thinking Kanban Rapid Changeover ME2 Visual Workplace and 5S Lean Thinking • Lean has a variety of tools used to enable the culture. They are designed toreduce waste and increase customer value. Below are some tools used in lean thinking. 3

  4. Lean Culture The Paradigm • Elements of culture from Johnson (1988) can be linked to a lean culture: • Customer first after safety • Vision and values embraced by all • Hansei • 5 whys • Teamwork • Kaizen (Relentless focus on waste) • Jidoka Stories & Myths • Deming • Taylor • Ford • Toyoda • Ohno Control Systems • Goal alignment (Hoshin Kanri) • Red is not necessarily bad • No-blame environment • Never give up attitude • Trial and error • Challenge and failure • KPIs • Compliance with safety and • government regulations Rituals & Routines • PDCA • Hansei • Gemba walks • Team huddles • Problem-solving • Waste (muda) elimination • Effective meetings • Constant improvement • (every improvement is worthwhile, no matter • how small) • Both recognition and constructive, helpful criticism Lean Culture Symbols Organizational Structures • JIT • Std work • VSM • Visual workplace • Kanban • Layout—FIFO racks • Colors • Long-term focus • Triangle • Servant-leader mentality • Consistent and clear titles Power Structures • Team ideas rule • Action oriented 4 • Change oriented • Employee accountability and empowerment SOURCE: http://www.managementhelp.org/org_thry/culture/culture.htm; Johnson, G. (1988). Rethinking incrementalism. Strategic Management Journal, 9, 75-91.

  5. Group Exercise Part 2: What Is Organizational Culture? • Exercise:Go back to the output from Part 1 and compare it to a lean culture. Identify areas under each category that you could/should work on improving to move toward a leaner culture. Use a different color marker on the same flipchart paper from the first exercise. Stories and Myths The Paradigm Control Systems Culture Culture Rituals and Routines Organizational Structures Symbols 5 Power Structures SOURCE: http://www.managementhelp.org/org_thry/culture/culture.htm; Johnson, G. (1988). Rethinking incrementalism. Strategic Management Journal, 9, 75-91.

  6. References • Bridges, W. (2003). Managing transitions. New York: Perseus Publishing. • Convis, G. Role of management in a lean manufacturing environment. Automotive Manufacturing & Production, July 21. • Ford, H. (1988). Today and tomorrow. New York: Productivity Press. • Johnson, G. (1988). Rethinking incrementalism. Strategic Management Journal, 9, 75-91. • Kotter, J.P. (1996). Leading change. Boston, MA: Harvard Business School Press. • Liker, J.K. (2003). The Toyota way. New York: McGraw-Hill. • Mann, D. (2005). Creating a lean culture. New York: Productivity Press. • Schein, E.H. (1988). Organizational culture. Cambridge, MA: Sloan School of Management, Massachusetts Institute of Technology. • Womack, J.P., & Jones, D.T. (2003). Lean thinking. New York: Free Press. • Womack, J.P., Jones, D.T., & Roos, D. (1990). The machine that changed the world. New York: Scribner • http://www.brainyquote.com/quotes/authors/h/henry_ford.html • http://www.chapters.indigo.ca, About the Book • http://www.coe.montana.edu/ie/faculty/sobek/ime458/BR/Sp02/partainBR.htm • http://www.despair.com • http://www.emsstrategies.com/dm070104article2.html • http://www.entarga.com/stratplan/culture.htm, enTarga (Ross A. Wirth, Ph. D.) • http://www.eyewitnesstohistory.com/ford.htm • http://www.fordforums.com/showthread.php?t=36364 • http://www.lean.org/THE MACHINE THAT CHANGED THE WORLD • http://www.managementhelp.org/org_thry/culture/culture.htm • http://www.strategosinc.com/training_cult1-h1.htm • CHANGE MANAGEMENT RESOURCE: ask JJPE for internal resource suggestions. Also, take the CM on-line module offered through the JJPE website. 6

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