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Think Outside the Silo: The End of Standalone SaaS . Presented by: Richard Dym CMO, OpSource Cloud Summit October 14, 2008. 2007 Software Industry Award Best Market Changing Product . Certified. The Business of Web Operations.
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Think Outside the Silo: The End of Standalone SaaS Presented by: Richard Dym CMO, OpSource Cloud Summit October 14, 2008
2007 Software Industry Award Best Market Changing Product Certified The Business of Web Operations • OpSource provides complete web operations infrastructure and services for serious SaaS and Web businesses • Technical & Application Operations that reduce operational costs • Business Operations that increase revenues • Founded 2002, privately held • Corporate headquarters: Santa Clara, CA. Global offices: U.S. (Santa Clara; Herndon, VA); Dublin; London; Bangalore • Unmatched industry experience • Hundreds of applications • Millions of end-users • Billions of transactions every day
Application Delivery for Companies of All Sizes Hundreds of applications, millions of end-users and billions of transactions every day
OpSource Services Bus Application Operations Business Operations • Data Management • Performance Management • Application Roll Out and Change Management Control • Compliance • Application Optimization • OpSource Connect • Analytics • Billing • OpSource End-User Support Technical Operations Managed Hosting (Security, High Availability, back-up, DR, monitoring) Bare Metal (Compute, Bandwidth, Storage) OpSource On-Demand Web Operations Defined
SaaS Apps Are Traditionally Silos Sales Dept. HR Dept. FP&A Cust. Serv. CRM App HCM App BI App Call Center App
Analytics Service Storage Service Billing Service Next Gen Apps Are Composites
Analytics Service Storage Service Billing Service Composites - 3 Big Advantages • Add Functionality, not code • Reduce up to 70% of Programming • Integrate the Enterprise • Integration has surpassed security as the #1 barrier to SaaS adoption - Forrester Research, Feb. 22, 2008 • Open the Channel • “We estimate that most SaaS Companies will need to spend $1 on Sales and Marketing for every $1 of recurring revenue” Jason Green, Emergence Capital, 2008 OpSource SaaS Summit
OpSource Connect Enables the publishing and consumption of web services Supports application integration in the “Cloud” and behind the corporate fire-wall Built by OpSource Open Reliable Scalable Secure Compliant Built for business
Infrastructure to help Providers publish their applications as web services Integration solutions that allow Providers, Subscribers and System Integrators to integrate cloud-to-cloud and behind the firewall Directory of services offered by Providers that can be searched and purchased by subscribers Certified Partners who can help Providers and Subscribers use the web services Tools to help our customers become Providers by creating web services API’s
Web Services Conductor (WSC) • The WSC enables ISV’s to deliver their applications as web services • Features: • APIs are presented as a SOAP web service • Authenticates Subscribers and authorizes which APIs they can access • Provides metering on the APIs for reporting and billing • Provides QoS on the flow of queries and responses between Subscribers and the APIs • Benefits • Improved API scalability and reliability • Subscriber authentication and API security • Ability to control and measure usage • Automated flow control of web services requests into the Provider’s APIs • Quality of Service infrastructure for message delivery • Usage statistics available in OpSource Analytics
Providers can market their OpSource-powered offerings Customers can list their SaaS, SDK, and web service offerings on the Directory Subscribers can find a variety of on-demand applications, SDKs, and web services Subscribers sign up for services directly with the Provider. OpSource is not involved in the transaction.
OpSource Billing CLM™ is integrated into the WSC • OpSource Billing CLM customers can bill for: • Web service and/or application usage • All API’s or only for specific API’s • Metered Subscriber’s usage of the Connect API’s without performing any additional integration efforts. • Non-OpSource CLM customers can: • Integrate usage data into their own billing solution • Use OpSource Analytics to analyze and report usage statistics
Get Connected 1-800-664-9973 www.opsource.net/connect Info@opsource.net
Mark Your Calendars! SaaS Summit 09, March 11 - 13, 2009 More Details and Registration at www.saassummit09.net