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Targets and indicators on. Service performance. Questions. Where are we in reaching the MDG 7/10? Do we know where we are in reaching the MDG 7/10? How can monitoring be improved? How can the Protocol contribute to better target setting and monitoring?. Reaching the MDGs…. … Yerevan .
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Targets and indicators on Service performance
Questions • Where are we in reaching the MDG 7/10? • Do we know where we are in reaching the MDG 7/10? • How can monitoring be improved? • How can the Protocol contribute to better target setting and monitoring?
… Yerevan • Deteriorating water quality poses a serious health risk • Untreated wastewater poses a serious environmental risk • Unreliable water supply is an impediment to economic development and education • Utilities can not maintain the current systems, except in major cities
Uniqueness of EECCA region • Highly developed urban systems and high network coverage in rural areas, cost of which are sometimes beyond current income levels • Until recently, declining provision and safety • MDG problems concentrated in Caucasus and Central Asia, particularly secondary cities and rural areas
What matters … • Quality of water and sanitation services • Sustainability of the service • Disparities between rural, urban, peri-urban and rural areas
Target components… • Access to water • Safety of the water provide … zero tolerance approach for microbial failure • Environmentalsoundness of sanitation
Joint Monitoring Program • WHO OECD consultation May 2005 • Renewed JMP questionnaire including service quality • Data gathering ending 24 November 2005 includes service quality
How can the Protocol contribute • Suggestion: • Declare zero tolerance to microbial failure as the ultimate goal for drinking-water quality • Based on the ongoing monitoring of JMP, develop a complementary region-specific monitoring tool • Consider a variety of tools to reach the targets
Indicator criteria • JMP – technology based • EU monitoring strategy • ECOHEIS – ENHIS • National reporting systems • Mediterranean Action Plan • ISO
Coverage DWQuality Service quality % pop covered % pop connected to sewerage % pop connected WWTP Disinfection method % failure E. coli % failure Enterococci Water production metered Water consumption metered UFW Elements of a reporting system 1
Service quality (cont) Waste water treatment Network performance Continuity of service Failure to maintain residual disinfectant Pipe breaks Volume wastewater treated as % of total wastewater produced Discharge of treated wastewater Reuse of treated wastewater Blockage of the network Elements of a reporting system 2