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Daniel Bircher Safety Officer. Safety Performance Indicators and Safety Targets. ICAO Requirements (Doc 9774). Particulars of the safety management system …, the essential features being: a) … b) …
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Daniel BircherSafety Officer Safety Performance Indicators and Safety Targets
ICAO Requirements (Doc 9774) • Particulars of the safety management system …, the essential features being: • a) … • b) … • c) SMS strategy and planning, such as setting safety performance targets, allocating priorities for implementing safety initiatives and providing a framework for con-trolling the risks to as low a level as is reasonably practicable …d)… ACI OSSC Amsterdam, 11.-13.9.2007
Why measuring Safety Performance? • observe performance of operations • identify and analyse undesirable trends in service • establish basis to define safety targets • define effective means to achieve an acceptable level of safety • initiated corrective actions in an efficient and effective way • Compare safety perfomance with identified hazards • And… • Managers / decision makers like to manage using indicators ACI OSSC Amsterdam, 11.-13.9.2007
Requirements and Challenges • Requirements • Easy to measure • Company or departement-specific • Lagging and leading • Credible and accepted by staff • causally related to accident and incident frequency and severity. • include system failures as well as human error. • include the whole spectrum of airside operations • To be avoided • Inconsistent definitions • Focus only on very few indicators • only reactive, lagging indicators (e.g. accidents, accident rates) • complex and impracticable • Based on incomplete or false data • Benchmarking may result in a distorted picture (different reporting thresholds) ACI OSSC Amsterdam, 11.-13.9.2007
Zurich Airport Approach ACI OSSC Amsterdam, 11.-13.9.2007
Safety Performance Indicators Zürich (Draft, Aug 07) ACI OSSC Amsterdam, 11.-13.9.2007
Sample indicator sheet Description of indicator Definition of indicator including denominators Past safety performance (if available) Safety target for defined period (e.g. 2010) ACI OSSC Amsterdam, 11.-13.9.2007
Next Step: Industry Benchmark • Sharing experience with safety perfomance indicators and safety targets within the ACI community • Unique (Zurich Airport Ltd.) would like to send you a short questionnaire • Your experience/views on this subject • Comments on the proposed airport safety performance indicators • Ideas comments regarding safety targets • Any other comment • WEB-Based questionnaire (need to perform login) • Feedback of findings will be presented at the next ACI OSSC meeting or as required ACI OSSC Amsterdam, 11.-13.9.2007
Thank you You can‘t manage what you can‘t measure Bill Davis, director FAA Office of Runway Safety ACI OSSC Amsterdam, 11.-13.9.2007