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3.00 pm - Welcome and introduction Gill Callister, Secretary, Department of Human Services (DHS)

HSPIC Partnering Dialogue Moving from outputs to outcomes – improving performance information and measurement Thursday, 2 June 2011, 3pm – 5 pm Room 1.10, level 1 / 50 Lonsdale Street Agenda. 3.00 pm - Welcome and introduction Gill Callister, Secretary, Department of Human Services (DHS)

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3.00 pm - Welcome and introduction Gill Callister, Secretary, Department of Human Services (DHS)

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  1. HSPIC Partnering Dialogue Moving from outputs to outcomes – improving performance information and measurement Thursday, 2 June 2011, 3pm – 5 pmRoom 1.10, level 1 / 50 Lonsdale StreetAgenda 3.00 pm - Welcome and introduction Gill Callister, Secretary, Department of Human Services (DHS) Presentations • Development of a One DHS Outcomes Framework Michelle Roberson, Director, Policy & Client Outcomes • One DHS Standards Jim Higgins, A/Executive Director, Corporate Services • Community sector and client perspectives Jason King, CEO, Gippsland & East Gippsland Aboriginal Co-operative 4.00 pm - Table discussion What will the standards mean for my agency? What can we do together to support continuous improvement? 4.45 pm - Closing comments Cath Smith, CEO, VCOSS Gill Callister, Secretary, DHS

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