1 / 59

Welcome to Using MCC 2.0: Day 1 Essentials for SAC

Welcome to Using MCC 2.0: Day 1 Essentials for SAC. Call in number: United States (Toll Free): 1 877 309 2073 United States: +1 (571) 317-3129 Access Code: 922-757-157. Technical Support & Asking Questions. Adobe Q&A Pod GoToMeeting Chat Window. Webinar Objectives. Objectives.

lewisi
Download Presentation

Welcome to Using MCC 2.0: Day 1 Essentials for SAC

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Welcome to Using MCC 2.0: Day 1 Essentials for SAC Call in number: United States (Toll Free): 1 877 309 2073 United States: +1 (571) 317-3129 Access Code: 922-757-157

  2. Technical Support & Asking Questions Adobe Q&A Pod GoToMeeting Chat Window

  3. Webinar Objectives

  4. Objectives Have information you need to perform day 1 actions • Introduce MCC 2.0 and highlight key changes • Learn about the family household profile and new search features • Learn how to perform placement activities • Have a basic understanding of waitlist and reports • Share training resources and support

  5. Overview of MCC 2.0

  6. What is MCC 2.0? • Expanded functionality with major system-wide changes for families and programs • Transition to new hosting facility (Defense Information Systems Agency (DISA)) • Migration to a new database platform that is more robust and flexible for future enhancements • MCC Coordinators validated program profile, care option, and program user data • Forward any questions to the MCC Coordinator

  7. Training Expectations • Will share a lot of new information • Changes align with how you operate today • Once you learn a few new terms and concepts, system actions will be easier and more intuitive • MCC Central Training Center has been redesigned and updated to house all materials needed

  8. Core Changes: FCC Program

  9. FCC Program • FCC Program • Provides administrative oversight for the installation’s FCC providers • FCC Provider • Provides care for eligible families in the home • MCC 2.0 setup • One FCC Program profile • Linked to each individual FCC provider profiles Installation FCC Program FCC Providers FCC Provider FCC Provider

  10. FCC Program (cont.) Families can place a request for • A specific provider • “Any provider” Benefits of selecting “any provider” • Requests are automatically placed for new providers • Families manage a single request for FCC

  11. Core Changes: MCC Care Structure

  12. MCC Care Structure • Foundation for MCC, driving the request for care process • Aligns with how programs operate • Fewer care options with more flexibility • 314 care options in 1.x • 13 care options in MCC 2.0 • Authorized program users setup Care Structure details in Program or Provider Profile

  13. MCC Care Structure (cont.) • Each program is identified as one or more program types: CDC, SAC, FCC, 24/7 • Program type defines which care types are available (e.g., full-day care, part-day care) • Care type determines which care options and care offerings are available

  14. Offerings: School Year Care • Families need consistent care during the school year • Families select Before School, After School, or both • Includes school out days & seasonal camps (fall, winter, spring) • Families need ad hoc care during the school year • Families select school out days & seasonal camps individually

  15. Offerings: School Year (cont.) • Program users make full or partial offers for offerings (e.g., Before/After School) • Families can accept the full offer or deselect an offering • Families can accept the partial offer or wait for a full offer

  16. Offerings: Summer Camp • Families submit a single request and select weeks needed • Families can update weeks requested • Program users can make full or partial offers • Families receive 1 offer notification, specifying the weeks offered • Families can accept all or some of the weeks offered

  17. MCC Care Structure: SAC

  18. Core Changes: Grades

  19. Grades in MCC • School age care is restricted to K-7 • Aligns with the DoDI while better supporting SAC offer processes • Exceptions can be made to serve children in the 8th grade • Plan to use grades in the request and offer process for all school age care options • Grade information must be collected before being fully implemented in the request and offer process • Do not use grades for 2019 Summer Camp • Use grades for 2020-2021 school year

  20. Grades in MCC (cont.) • Care Options • Existing school year care options specify grades • New school year care options must be setup with grades • Requests • Families will add grade information to existing requests during the reconfirm process • Families must include the child’s grade when making new requests for school age care

  21. Core Changes: APT

  22. APT in MCC 2.0 • Provides information to families about when they may receive child care, so they can make informed decisions about where to place child care requests • APT is available for • Full-day & 24/7 care types • CDC, 24/7, and FCC Program • APT will not be available for • School year & summer camp: include industry best practice of registration and offer periods (post 2.0) • FCC providers: instead, APT will be displayed at the FCC Program level • Part-day & extended care: individual schedules does not provide enough consistency to estimate placement time

  23. Program Profile Changes

  24. Program Profile Changes • New program profile update process • Any information saved to an active CDC, SAC or 24/7 profile will immediately be visible to families • Permissions to update program profiles are now restricted to the MCC Coordinator • New program profile request process • MCC Coordinator submits the new program request form to Support Desk • Support Desk will align data in MCC and IMS so inspection reports display in MCC

  25. Family Household & search

  26. Family Component Redesign • MCC empowers families to take actions for themselves • Is intuitive and easy to use • Onscreen tips help families understand how to enter information • Now works on mobile devices • Now shares priority as well as family type

  27. Video Overview of Household Profile & Introduction to Family Search for Care

  28. MCC Dashboard

  29. Program User Login & Navigation • To log on, select the Program Login link at the bottom right corner • Staff must log in with a CAC

  30. My MCC Dashboard: Clerk/Director • MY MCC Dashboard is your activity hub • Task-based links to access specific actions

  31. My MCC Dashboard Tabs: Clerk/Director Three tabs: • My MCC Dashboard • Reports • Management • household profile • program profile

  32. My MCC Dashboard Buttons: Clerk/Director • Make Offer: Describe space & make offer (SYC) • Manage Placement List: Track, manage, and complete offers (SYC) • Manage Summer Camp: describe space, make offer, track, manage, and complete offers (SC) • Find Household: Access households and requests • View Waitlist: Access waitlist • View Reports: Access report interface

  33. Placement Process

  34. Early and Partial Offer • Early Offer:The start date is before the family’s DCN. Family can (a) accept and start early; (b) decline and wait for a later offer; or (c) decline and be removed from the waitlist. • Partial Offer:The offer does not meet the family’s entire need. Family can (a) accept and wait for the remaining part(s) of the request, (b) decline and wait for a full offer, or (c) decline and be removed from the waitlist. • Early and Partial Offer: If a family receives an early, partial offer, they can (a) accept the offer; (b) decline and wait until the DCN; (c) decline and wait for a full offer; (d) select both to decline and wait until their DCN and for a full offer; or (e) decline and be removed from the waitlist.

  35. Overview: Placement Activities for School Year Care

  36. Step 1: Make Offer (SYC) • Select Make Offer button from My MCC Dashboard • Describe the space available, including care option, age group or age range, start date, transportation • Make offer to family sequenced first • Family is notified of the offer via an email from the system and a notification on their dashboard

  37. Step 2: Manage Offer (SYC) • Family has two business days to respond • Monitor the Placement List • Take action based on family’s response: • Family accepts offer: validate eligibility and priority before moving forward with enrollment procedures • Family declines offer, offer expires, family waits for full offer, family waits for a later offer: make another offer

  38. Step 3: Validate Eligibility & Priority • Validate eligibility • If not eligible, remove offer, delete household & requests • If eligible, validate priority • Validate military family type • If incorrect, update family type in MCC & recheck sequence • If correct, move forward with enrollment process

  39. Step 4: Complete Offer (SYC) • Complete offer to document if the child started care or not • When to complete an offer • On or after the child’s first day at the program • When you learn the family does not wish to complete the enrollment process • How to complete an offer • Enter child’s actual start date or • Enter that child did not start

  40. Video Overview of the School Year Placement Process

  41. Overview: Placement Activities for Summer Camp

  42. Overview: Placement Activities for Summer Camp

  43. Step 1: Make First Batch of Offers (SC) • Select Manage Summer Camp from the My MCC Dashboard • Describe the space available, including care option and number of spaces for each week • Use auto-fill to make full offers in bulk based on the number of spaces available • Families are notified of the offer via an email from the system and a notification on their dashboard

  44. Step 2: Manage Offers (SC) • Families have two business days to respond • Review the summer camp Make Offer list to monitor responses • Take action based on family’s response: • Family accepts offer for all weeks of camp: begin enrollment process • Family accepts some weeks and declines other weeks: begin enrollment process & make offers for declined spaces during next offer batch • Family declines offer or the offer expires: make offers during next offer batch

  45. Step 3: Make Subsequent Offers (SC) • Select Manage Summer Camp button from the dashboard • Make Offer list identifies number of accepted offers so you can easily identify how many spaces need to be filled • Make full and partial offers to fill remaining spaces

  46. Step 4: Validate Eligibility & Priority • Validate eligibility • If not eligible, delete household & requests • If eligible, validate priority • Validate military family type • If incorrect, update family type in MCC & recheck sequence • If correct, move forward with placement process

  47. Step 5: Complete Offers (SC) • Complete offers to document if the child started care or not • Complete offers in bulk at the end of summer • How to complete offers • For children who attended summer camp: use the Manage Summer Camp feature to complete offers in bulk • For children who accepted, but never attended any summer camp week: use the Placement List to indicate the child did not start care

  48. Video Overview of the Summer Camp Placement Process

  49. Waitlist

  50. Waitlist • Use Waitlist to • Answer questions from families about whether they are on the waitlist • Identify children with IAT details • Export the waitlist in preparation for planned outages • Filter to generate list

More Related