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Health Literacy: from concept to improving consumer outcomes

Explore the journey of improving consumer outcomes through health literacy, shared decision-making, and empowerment. Learn about essential tools, resources, and guidelines for becoming a health-literate organization. Discover the importance of policies, staff training, and continuous quality improvement in promoting health literacy and enhancing patient care.

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Health Literacy: from concept to improving consumer outcomes

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  1. Health Literacy: from concept to improving consumer outcomes

  2. My experience with health literacy Family RN/Discharge Planner Chair of TEHS Health Literacy Committee

  3. Accreditation National Standards

  4. What is Health Literacy?

  5. Health Literacy Environment Way Finding Printed Communication Oral Exchange Technology Audit tools gaps action plan - resources, guidelines

  6. Becoming a Health Literate Organisation Policies Champions Staff training Monitoring CQI

  7. Empowerment Participation in care Shared decision making

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