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Unforgettable memory stays with excellent communication and customer service. As a result, efficient and skilled hotel receptionists are vital for any hotel business as they are the faces of the hotel. The course is brimming with all the necessary information for becoming a hotel receptionist. The role of a hotel receptionist, his communication skill, the appropriate attitude, necessary telephone etiquette, handling complaints of the clients, etc. will be covered in the course. You will learn how to respond to the clients’ query politely and positively that will increase the reputation of the hotel.<br>See more......https://bit.ly/2OHJIxW
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10/22/2018 Hotel Receptionist Diploma - London Institute of Business and Management and Management HOME / COURSE / PERSONAL DEVELOPMENT / HOTEL RECEPTIONIST DIPLOMA Hotel Receptionist Diploma Hotel Receptionist Diploma HOTEL RECEPTIONIST DIPLOMA ( 7 REVIEWS ) ( 7 REVIEWS ) 594 STUDENTS Be an excellent hotel receptionist and learn the necessary skills for that position with the best selling course . Unforgettable … TAKE THIS COURSE TAKE THIS COURSE £ £309.00 309.00 £ £17.00 17.00 1 YEAR https://www.libm.co.uk/course/hotel-receptionist-diploma/ 1/11
10/22/2018 Hotel Receptionist Diploma - London Institute of Business and Management and Management LEVEL 3 - DIPLOMA LEVEL 3 - DIPLOMA COURSE BADGE COURSE BADGE COURSE CERTIFICATE COURSE CERTIFICATE 16 16 NUMBER OF UNITS NUMBER OF UNITS 0 0 NUMBER OF QUIZZES NUMBER OF QUIZZES 9 HOURS 9 HOURS HOME HOME CURRICULUM CURRICULUM REVIEWS REVIEWS Be an excellent hotel receptionist and learn the necessary skills for that position with the best selling course Hotel Receptionist Diploma. Unforgettable memory stays with excellent communication and customer service. As a result, e?cient and skilled hotel receptionists are vital for any hotel business as they are the faces of the hotel. The course is brimming with all the necessary information for becoming a hotel receptionist. The role of a hotel receptionist, his communication skill, the appropriate attitude, necessary telephone etiquette, handling complaints of the clients, etc. will be covered in the course. You will learn how to respond to the clients’ query politely and positively that will increase the reputation of the hotel. The information-packed course will prepare you for the industry and make you con?dent enough to start your career as a hotel receptionist. Key features of the course: Key features of the course: Lifetime access to the course No hidden fees, only pay the price of the course which includes exam fees. Recognised quali?cation upon successful completion of the course Study from anywhere, anytime, whenever it is convenient for you. A?ordable and engaging e-learning study materials Study at your own pace from tablet, PC or smartphone Online tutor support when you are in need. Who is this course for? Who is this course for? https://www.libm.co.uk/course/hotel-receptionist-diploma/ 2/11
10/22/2018 There is no experience or previous quali?cations required for enrolment on this course. It is available to all students, of all academic backgrounds. Assessment and Certi?cation Assessment and Certi?cation Hotel Receptionist Diploma - London Institute of Business and Management and Management The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the quali?cation of Hotel Receptionist Diploma. Certi?cate will be produced in PDF format at an additional cost of £14.99 and Printed Hardcopy at £21 COURSE CURRICULUM COURSE CURRICULUM Hotel Receptionist Diploma Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 01:00:00 Hotel Reception Standard Procedures 00:30:00 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 01:00:00 Customer Service in Hotel Reception 00:30:00 00:30:00 Telephone Handling in a Hotel 01:00:00 01:00:00 How to Handle Di?cult Hotel Guests 00:30:00 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 00:30:00 Computer Skills and Programs 00:15:00 00:15:00 Brand Standards in the Hospitality World 00:15:00 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 00:15:00 Safety and Security in the Hotel 01:00:00 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 00:30:00 https://www.libm.co.uk/course/hotel-receptionist-diploma/ 3/11
10/22/2018 Hotel Receptionist Diploma - London Institute of Business and Management and Management Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 00:15:00 Keeping Stress Under Control on the Job 00:30:00 00:30:00 Legal Issues in Hospitality 00:30:00 00:30:00 The Future for Hotel Receptionists 00:30:00 00:30:00 Mock Exam Mock Exam Final Exam Final Exam COURSE REVIEWS COURSE REVIEWS 4.8 4.8 7 ratings 0 0 5 STARS 5 STARS 0 0 4 STARS 4 STARS 0 0 3 STARS 3 STARS 0 0 2 STARS 2 STARS 0 0 1 STARS 1 STARS NO REVIEWS FOUND FOR THIS COURSE. NO REVIEWS FOUND FOR THIS COURSE. https://www.libm.co.uk/course/hotel-receptionist-diploma/ 4/11
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10/22/2018 London Institute of Business and Management and Management provide comprehensive courses related to Microsoft O?ce ,business and other. Microsoft O?ce is the most popular program that is used by most of the administrative positions around the world. Hotel Receptionist Diploma - London Institute of Business and Management and Management Read More POPULAR LINKS POPULAR LINKS Home About All Courses Shop Register Contact LIBM FIND US FIND US Facebook Twitter Google+ Pinterest 020 3934 9675 info@libm.co.uk 3 Lower Thames Street, London,EC4R 6HE SEARCH SEARCH Search for: Search for: SEARCH SEARCH COPYRIGHT © LIBM ABOUT ABOUT TERMS & CONDITIONS TERMS & CONDITIONS PRIVACY POLICY PRIVACY POLICY CONTACT CONTACT https://www.libm.co.uk/course/hotel-receptionist-diploma/ 11/11