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Cost Savings through Mail piece Design . Mike Paholke. Objectives:. Common mistakes that increase postage 4 P’s of Direct Mail Costs 3 Steps to successful direct mail. PRESORTED FIRST CLASS POSTAGE PAID PERMIT NO. 23 NORMAN, OK. Square. MR JOHN CORREY 111 MAIN ST
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Cost Savings through Mail piece Design Mike Paholke
Objectives: • Common mistakes that increase postage • 4 P’s of Direct Mail Costs • 3 Steps to successful direct mail
PRESORTED FIRST CLASS POSTAGE PAID PERMIT NO. 23 NORMAN, OK Square MR JOHN CORREY111 MAIN ST CITY, STATE ZIP CODE Nonmachinable Characteristics Aspect Ratio Length divided by height must be at least 1.3 but not more than 2.5 Address parallel to shorter dimension
Nonmachinable Characteristics • Mail Pieces over 4 ¼ inches high or 6 inches long Must be at least .009 inch Thick 4 ¼” AMY JONES 4532 WEST DRIVE SAN ANTONIO TX 78284-9623 6”
Nonmachinable Characteristics Pieces that are polywrapped, or have clasps, strings, or buttons or envelopes not made of paper Pieces that contain odd-shaped contents Pieces that are too rigid
Automation Letters • Automation lettersmust meet standards for flexibility
Mail Designers INC Automation Letters • Paper Stock • Opacity • Print Contrast • Fibers Mail Designers INC
Automation Flats • Flexibility • Uniform Thickness • Rectangular • Deflection • Size Standards
4 P’s of Direct Mail Costs • Postage • Processing • Product • People
4 P’s of Direct Mail Costs • Postage • Shape based costs • Mail Class costs • First Class • Standard • Non-profit • Media Where to get help? Local Post Office Mail Piece Design Analysts PE.USPS.COM Printer Mail House
4 P’s of Direct Mail Costs • Processing - Cost for the Mail House to process • Mailing List and Data Work • Folding • Inserting • Metering • Sorting • Tabbing Where to get help? Printer Mail House
4 P’s of Direct Mail Costs • Product - Cost of the products and printing • Printing • Paper • Envelopes • Etc. Where to get help? Graphic Designer Printer Mail House
4 P’s of Direct Mail Costs • Product - Cost of the products and printing • Printing • Paper • Envelopes • Etc. Tip: Know and work within your partners capabilities!!!
4 P’s of Mail Piece Design • People - Cost of the Labor internally to prepare • Thinking • Planning • Designing • If in-house • Labeling • Inserting • Sealing • Printing Where to get help? Staff Local Post Office Mail Piece Design Analysts PE.USPS.COM Designer Printer Mail House
3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #3 Ask / Get them to RESPOND
Three Types of Mailing List • Purchased • Customers • Prospects 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #1 Get It To The RIGHT Person #2 Get them to READ it #3 Ask / Get them to RESPOND
The MOST overlooked mailing list is your Customer / Prospect List • 5 ways to use YOUR databases • Cross-selling • Upgrade • Introduce New products • Reactivate • Maintain Loyalty 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #1 Get It To The RIGHT Person #2 Get them to READ it #3 Ask / Get them to RESPOND
Purchased Mailing List • Business 2 Business - type, # of empl., sales • Resident List – geographic, generic • Consumer List - demographic, targeted - age, income, children, known purchase or inquiry • New Movers – people that just moved. 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #1 Get It To The RIGHT Person #2 Get them to READ it #3 Ask / Get them to RESPOND
Human cloning is illegal but cloning customers is encouraged! • Profile analysis identifies prospects based on your current customers. 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #1 Get It To The RIGHT Person #2 Get them to READ it #3 Ask / Get them to RESPOND
AIDA Formula • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #2 Get them to READ it #3 Ask / Get them to RESPOND
Get ATTENTION • Standout in the mailbox • Use full color • Use pictures 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #2 Get them to READ it • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Arouse Interest • With Headline or Graphics • Headline (front of mailer) 1. Factual 4. Question 2. Lead in… 5. Benefit 3. Humor 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #2 Get them to READ it • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Arouse Interest • With Headline or Graphics • Headline (front of mailer) 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #2 Get them to READ it 1. Beauty 2. Benefit 3. Beast 4. Babies • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Arouse Interest • With Headline or Graphics • Headline (front of mailer) 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #2 Get them to READ it 1. Beauty 2. Benefit 3. Beast 4. Babies • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Arouse Interest • With Headline or Graphics • Headline (front of mailer) 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #2 Get them to READ it 1. Beauty 2. Benefit 3. Beast 4. Babies • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Arouse Interest • With Headline or Graphics • Headline (front of mailer) 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #2 Get them to READ it 1. Beauty 2. Benefit 3. Beast 4. Babies • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Stimulate Desire • Design for your readers (age, style, etc.) • Who • Do • Know • Feel 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #2 Get them to READ it #2 Get them to READ it • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Ask for a response • Incentive to respond? • gift, good until, have now • Restate the benefit • “Buy now and begin saving time today” • Make it EASY to order • (800, BRM, Website, Etc..) 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #3 Get them to Respond #2 Get them to READ it • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Ask for a response • 8 things you can ask your reader to do: 1. Buy! - 5. Call! 2. Order! - 6. Fax! 3. Visit! - 7. Send! 4. Write! - 8. Receive! 3 Steps to successful direct mail: #1 Get It To The RIGHT Person #3 Get them to Respond #2 Get them to READ it • A - get Attention • I - Arouse Interest • D - stimulate Desire • A - Ask for response #3 Ask / Get them to RESPOND
Recap: • Mistakes cost money in postage\ • 4 P’s of Direct Mail Costs • Postage – Processing – Product - People • Know where to get help • Know and work within your partners capabilities. • 3 Steps to successful direct mail: • #1 Get It To The RIGHT Person • #2 Get them to READ it • #3 Ask / Get them to RESPOND
Recap: • Know your audience • Create your message with them in mind • Who – Do – Know Feel • Ask for a RESPONSE
Contact Info Mike Paholke Excel Printing and Mailing www.excelprintmail.com mikep@excelprintmail.com 708-271-8966