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Romania Near-Shore Center case study April 2012

Romania Near-Shore Center case study April 2012. Oracle Romania within EMEA Region (E urope M iddle E ast A frica ). Europe North. Eastern Europe & CIS. EMEA - generates 34% of Oracle Corp - Romania – Services Export 43 mil Eur/2010; 40 mil Eur export/2009

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Romania Near-Shore Center case study April 2012

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  1. Romania Near-Shore Center case study April 2012

  2. Oracle Romania within EMEA Region(EuropeMiddleEastAfrica) EuropeNorth Eastern Europe& CIS • EMEA - generates 34% of Oracle Corp - Romania – Services Export 43 mil Eur/2010; 40 mil Eur export/2009 • EMEA - 147 offices in 58 countries; 23,500 employees - 10% in Romania (2250) UK, IE, IL EuropeSouth • EMEA – region back office activities are supported from the Centers developed in Romania Middle East& Africa • Technical – 39 % (877 employees) • Non Technical – 61 % (1372 employees)

  3. Oracle Romania local presence since 1995 – Services Centers from 2004 • Oracle Romania, from no of employees perspective - 3-rd rank in EMEA - 8-th rank corporate wide • Employees average age: 30 • Foreign languages spoken: 20 • Most frequent: French, German, Italian, Spanish • Less frequent: Nordics, Czech, Serbian, Croat, Turkish, Chinese, Polish Headcount projection since Service Centers opening (2004-2012)

  4. Oracle Academic Programmes in ROMANIAOracle Academy & ThinkQuest support over 2M students in 101 countries • Postuniversity (ani:25+) • PhD Tuitions • Excellence/Innovation Centers –ASE/UPB • University • Oracle Academy (ani:18-25+) • 38 Faculties • 77 certified professors • 5.000 active student users • Gymnasiun & High School • ThinkQuest (ani: 9-18) • 730 Schools • 5516 certified teachers • 14202 active students • High School (K11 – 12) • Oracle Academy (ani:17-18) • 960 High Schools • 1861 Certified teachers • 119.000 active students

  5. Local Workforce Study • Reccomendations: • Oracle report based on: • 7 years of selection and recruiting in Romania • 4000 work positions published • 450.000 applications received • 25.000 interviews held • diversification of the foreign languages spoken by nontechnical profile • extension of foreign languages for technical profile (two instead of one) • introduction of technical certification programs along the university studies • student exposure to regional, transcultural projects aimed to increase the workforce mobility • - Continuous update of the curricula in relation to the business and technological environment evolution

  6. Profiles for Technical Jobs • Core Skills • Knowledge about the whole software development cycle • Advanced Oracle Database knowledge • Advanced knowledge of Oracle products • Programming languages: JAVA, PL/SQL. C/C++ • Operating systems: Unix/Linux, Solaris • Soft skills • Flexibility in job program • Teamwork • Results orientation • Motivation, proactive • Ability to run several projects in the same time • Prior experience in working with customers • Interpersonal communication skills • Intercultural sensitivity • Ability to innovate in various encounters • Adaptability

  7. Gap Analysis – Technical Profiles

  8. Profiles for non Technical Jobs • Core skills • English fluency is a must • Secondary language fluency (French, Spanish, Italian, German, Portuguese, Czech , Slovak, Serbian, Polish, Russian, Turkish, Greek, Danish, Swedish, Chinese, Arab, Hungarian) • Graduation of an university • Computer operation skills (MS Office and Oracle applications) • Soft skills • Flexibility in job program • Teamwork • Results orientation • Motivation, proactive • Ability to run several projects in the same time • Prior experience in working with customers • Interpersonal communication skills • Intercultural sensitivity • Ability to innovate in various encounters • Adaptability

  9. Gap Analysis – non technical profiles

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