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MR1100 Linking Marketing to Corporate Strategies . Chapter 2. In this Section we will:. Define Corporate Strategy Define Business Unit Strategy Explain why Business Mission, Values, Culture and Goals are important to organizations.
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In this Section we will: • Define Corporate Strategy • Define Business Unit Strategy • Explain why Business Mission, Values, Culture and Goals are important to organizations. • Effectively use strategic planning tools such as the SWOT analysis, Business Portfolio Analysis and the Market Product Analysis to assess strategic options. • Work through the strategic marketing process through the planning, implementation and control phase.
Strategy • Strategy involves the planning and the execution of the planning. • Strategic planning is a process that plans for the Long-Term. • Strategic planning can take place at two levels: • The Corporate Level - Strategic Corporate Planning • The Product Level - Strategic Marketing
Strategic Corporate Planning • Steps taken at the corporate (top) level to develop long-run approaches to corporate survival and growth. • Steps: • Establish Core Values – enduring principles that the firm lives by. • Define the corporate Mission -- What is it we do, to whom to we do it, How we do it and why we do it. • Develop a complementary Organizational Culture, that supports the Core Values and Mission.
Strategic Corporate Planning • Set specific and measurable Goals & Objectives, or targets to be met my the organization. • These objectives may include such things as Survival, Profit, Market Share, Unit Sales, Quality, Employee Welfare, Social Responsibility, Shareholder value, Customer Value
Strategic Corporate Planning • Assess: • #1 - Where are we now? • Who are our Customers? • What do we do well (Competencies)? • What do we do better than anybody else? (Competitive Advantage) • Who are our Competitors?
Strategic Corporate Planning • Assess: • #2 - Where do we want to go? • Boston Consulting Group Matrix
Strategic Corporate Planning • Assess: • #2 - Where do we want to go? • Market-Product Grid
Strategic Corporate Planning • Seize Organizational Opportunities. • Key opportunities exist in fields where the organization is better than its competitors - so called Distinctive Competencies. • The organization should attempt to seize opportunities in areas that not only is it better than its competitors in, but in areas where they will/can retain their advantage - so called Sustainable Competitive Advantages
Strategic Marketing • A process directed at the product and market levels so as to allocate resources to viable marketing opportunities. • Includes Planning, Implementation and Control. • This process yields a MARKETING PLAN
Key Questions to ask at the Strategic Marketing level: • Where are we now? • Where do we want to go? • How do we allocate resources to get to where we want to go? • How do we convert our plans into actions? • How do our results compare with our plans, and do deviations require new plans of action?
Key Steps in the Marketing Plan • STEP 1 - A Situational Analysis & SWOT • Asks: What is the current situation with the market or the product? • There are many internal and external sources from which to draw this information. • The SWOT analysis is a key tool to determining the answer to: What is the current situation with the market or the product?
SWOT Analysis • A Strategic planning tool used to detect key opportunities. • Analysis of key: • Internal Strengths (Within the orgs. control) • Internal Weaknesses (Within the orgs. control) • External Opportunities (Can be acted upon) • External Threats ( Things to be watched) • From the SWOT process plans can be made to build on/improve strengths, detect and fix weaknesses, seize opportunity, and be aware of potential threats.
SWOT Analysis Want to read more about SWOT? Click here
Key Steps in the Marketing Plan • STEP 2 - Set Marketing Goals and Objectives • Marketing objectives must be clear, attainable and measurable targets. • Key objectives centre around Sales, Market Share and Customer satisfaction. • Develop a Strategy to achieve the marketing objectives. • Key strategies centre around reducing cost or increasing revenues.
Key Steps in the Marketing Plan • Typical Marketing strategies in order to increase revenues • Product Development: Develop a new product for an existing market. • Market Development: Enter a new market with an existing product. • Market Penetration: Sell more of a current product to your existing market. • Diversification: Sell a new product to a new market.
Key Steps in the Marketing Plan • STEP 3 - Adjust the Marketing Mix to suit the Strategy. • Determine the best product, the best price, the best promotion and the best distribution methods to meet the objectives. • Set the Budget • Plan for the costs of implementing the strategy
Key Steps in the Marketing Plan • Implement and Control the Strategy: • Hire the right people for the job and assign their roles. • Design, Schedule and Execute the planned activities • Evaluate the Strategies effectiveness in achieving the set objectives. • Sometimes, especially if the time from situational analysis to planning to implementation is long there will be a gap created into what is sold versus what could have been sold if the required changes (implementation) could have been made sooner. This situation is known as the Planning Gap.