PLANNING & PRODUCTION CONTROL (BMFP 4513) MANAGEMENT INFORMATION SYSTEM (MIS)

1. PLANNING & PRODUCTION CONTROL (BMFP 4513)MANAGEMENT INFORMATION SYSTEM (MIS) Muhammad Faiz Bin Mohamad Fuad B050810176 MohdFarid Bin Saiman B050810272 Muhammad Azamuddin Bin Abdul Aziz B050810177 Ahmad Fikri Bin Omar B050910094

2. Learning Outcomes General System & Design Selection System General Implementation Approaches BAAN IV SAP

3. General System & Design Selection System

4. Major Types of Information System Information System Executive Support System (ESS) Decision Support System (DSS) Management Information System (MIS) Knowledge Work Systems (KWS) Office Automation System (OAS) Transaction Processing System (TPS)

5. What is MIS…??? • Management Information System • Provides managers with information and support for effective decision making, and provides feedback on daily operations • Outputor reports, are usually generated through accumulation of transaction processing data • Each MIS is an integrated collection of subsystems, which are typically organized by the organization

6. Functions of MIS • Provides reports with fixed and standard formats • Hardcopy and softcopy report • Use transaction processing system to store in the computer system • End users can develop custom report • Requires formal request from users immediately

7. General System of MIS Additional Stores CEO Information Strategy Bank Tactics Warehouse Inventory Management Supplier Operations EDI Sales Reports POS Cash Registers Customers Central Computer Process Control

8. Design Selection System of MIS A collection of components that work together to realize some objective forms a system Three Major Components:

9. Message Design Proposals Supplier Contact Database Design Selection System of MIS Client HQ Consulting HQ 3 Cost Analysis Changes & Suggestions Finance & Management Team Cost Analysis Costs & Budgets Cost targets & comments Message Changes & Costs Design Proposals 2 Supplier Contact Database Design Team Design Plans Changes Changes & Corrections 4 Problems & Suggestions Message Design Project Origination 1

10. Flow of MIS Internaldatabase Externaldatabase Decisionsupportsystems Valid database Application database Businesstransactions Processingsystem (EDI) MIS Executivesupportsystems Expert supportsystems Operationaldatabase Invalid database Output Production controller Recheck Workers

11. Output of MIS • Scheduled report • Produced periodically or on schedule (daily, weekly, monthly) • Key-indicator report • Summarizes the previous day’s critical activities • Typically available at the beginning of each day • Demand report • Gives certain information at a manager’s request • Exception report • Automatically produced when a situation is unusual or requires management action

12. Advantages of MIS • Provide support to managers • Enable managers to compare results immediately • Enable managers to identify problem areas and opportunities for improvement • Easy to access data • Universal accomplish • Security and trust management system

13. General Implementation Approaches Functional Aspects • MIS is an integrated collection of functional information systems, each supporting particular functional areas Financial MIS • Provides financial information to all financial managers within an organization.

14. Financial MIS • Provides financial information to all financial managers within an organization. • Is an information system that tracks financial events and summarizes financial information. • Use of information and communications technology in financial operations to support management and budget decision, fiduciary responsibilities, and the preparation of financial reports and statements.

15. Internet An Organization’sMIS FinancialMIS Businesstransactions Databasesofvalidtransactions Drill down reports AccountingMIS Transactionprocessingsystems Exception reports Demand reports Key-indicator reports MarketingMIS Scheduled reports Businesstransactions Databasesofexternaldata HumanResourcesMIS Etc. Extranet Etc.

16. Input to the Financial Information System • Strategic plan or corporate policies • Contains major financial objectives and often projects financial needs. • Transaction processing system (TPS) • Important financial information collected from almost every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger. • External sources • Annual reports and financial statements of competitors and general news items.

17. Financial MIS Subsystems and Output • Financial subsystems • Profit/loss and cost systems • Auditing • Internal auditing • External auditing • Uses and management of funds

18. Databases ofinternal data Databases ofexternal data ManufacturingDSS Businesstransactions Databasesof validtransactionsfor eachTPS Manufacturingapplicationsdatabases Transactionprocessingsystems ManufacturingMIS Businesstransactions Operational databases Quality control reports ManufacturingES Process control reports Internet orExtranet JIT reports MRP reports Production schedule CAD output Businesstransactions Customers,Suppliers

19. Input to the Manufacturing MIS • Strategic plan or corporate policies. • The TPS: • Order processing • Inventory data • Receiving and inspecting data • Personnel data • Production process • External sources

20. Databases ofinternal data Databases ofexternal data ManufacturingDSS Databasesof validtransactionsfor eachTPS Marketingapplicationsdatabases Transactionprocessingsystems MarketingMIS Businesstransactions Sales by customer Operational databases ManufacturingES Sales by salesperson Sales by product Pricing report Total service calls Customer satisfaction

21. Manufacturing MIS Subsystems and Output • Design and engineering • Master production scheduling • Inventory control • Manufacturing resource planning • Just-in-time inventory and manufacturing • Process control • Computer-integrated manufacturing (CIM) • Quality control and testing

22. Marketing MIS • Supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness Input to Marketing MIS • Strategic plan and corporate policies • The TPS • External sources: • The competition • The market

23. Marketing MIS Subsystems and Output • Marketing research • Product development • Promotion and advertising • Product pricing

24. Databases ofinternal data Databases ofexternal data ManufacturingDSS Databasesof validtransactionsfor eachTPS Humanresourceapplicationsdatabases Transactionprocessingsystems HumanResourceMIS Businesstransactions Benefit reports Operational databases ManufacturingES Salary surveys Scheduling reports Training test scores Job applicant profiles Needs and planningreports

25. Human Resource MIS • Concerned with all of the activities related to employees and potential employees of the organization Input to the Human Resource MIS • Strategic plan or corporate policies • The TPS: • Payroll data • Order processing data • Personnel data • External sources

26. Human Resource MIS Subsystems and Output • Human resource planning • Personnel selection and recruiting • Training and skills inventory • Scheduling and job placement • Wage and salary administration

27. Other MISs • Accounting MISs • Provides aggregated information on accounts payable, accounts receivable, payroll, and other applications. • Geographic information systems (GISs) • Enables managers to pair pre-drawn maps or map outlines with tabular data to describe aspects of a particular geographic region.

28. BAAN IV

29. BAAN • Baan is Enterprise Resource Planning (ERP) software, originally developed by Jan Baan in the Netherlands in the late 1970s. • The software attempts to integrate business processes including manufacturing, accounting, human resources and customer relationship management.

30. Continued…

31. Continued…

32. Continued…

33. Continued…

34. Advantages • Offers automation for manufacturing units such as MRP, manufacturing execution, advanced planning and scheduling, customer relationship management, quality control and testing, and warehouse management. • Integrates with Microsoft’s tools easily to allow appropriate compatibility. • Clients find it easy to have customization in their enterprise resource planning modules. • Best option for the complex operation. • It comes with additional support for business processes in production companies. • Easy to implement and work.

35. Disadvantages • Security wise is not strong and its strengths mainly depend on its compatibility with other platform. • Many claims it is working because of low total cost of operation and it specializes only in limited areas of ERPs.

36. SAP

37. System, Application and Product (SAP) • SAP started in 1972 by former IBM employees in Mannheim, Germany. • World’s largest inter-enterprise software company and the world’s fourth-largest independent software supplier. • SAP ERP product: • SAP Business Warehouse – storage system • SAP BusinessObjects software - network • Sybase mobile products – mobile computing technology • In-memory computing appliance SAP HANA – database • SAP Manufacturing SAP is German software corporation that makes enterprise software to manage business operations and customer relations.

38. SAP History The 2000s : Innovation for the New Millennium More than 12 million users each day, 121000 installations worldwide, more than 1500 SAP partners over 25 industry solution and more than 41200 customers in 120 countries.

39. SAP R/3 System Architecture • To this last point, the engineers at SAP wanted to abstract the database layer so that many different databases could be supported without having to go back and recode existing programs. SAP AG's approach to using client/server by constructing a computing solution that could be divided into three discrete layers or tiers. Among these issues were scalability, the need to easily upgrade business application logic and the desire for technical flexibility.

40. SAP R/3 Modules

41. SAP R/3 Application Modules

42. Financial Accounting and Controlling Module Financial Accounting : A wide performance which includes cash management, financial controlling and cash budget management. Controlling : Closed cost accounting from cost center accounting and cost element accounting to profitability analysis. Asset Management : The complete management of all fixed assets which is technical asset Project System : The integrated cooperation of all service areas for the project planning, processing and control.

43. Logistic Module Sales and Distribution : The solution for the integrated handling of all tasks for sales, shipping and billing. Materials Management : The integrated, closed procurement process with system-supported integration of production planning. Production Planning : The PPC system suitable for all types of production with system-supported integration. Quality Management : The system for quality assurance in all areas of the logistics chain. Plant Maintenance : The industry-neutral solution for the administration and repair of technical systems.

44. Human Resource Module Human Resources Management : From the integrated processing of applicants, personnel administration and time management. Human Resources Planning : Organization and position planning, personnel development with education and training administration.

45. Advantages Efficiency Generally, ERP software focuses on integration and efficiency can suffer by implementing ERP. The benefit of integration and cooperation can make up for the loss in personal efficiency. Accuracy Provides real-time information, reducing the possibility of redundancy errors. Actual individual transactional can be checked at any time in real-time posting. Integration The only real project aim for implementing ERP is reducing data redundancy and redundant data entry. Integrated with all the other operational areas of a company and ensures that the accounting data is always complete and accurate.

46. Disadvantages Expensive This entails software, hardware, implementation, consultants and training. Or you can hire a programmer or two as an employee and only buy business consulting from an outside source, do all customization and end-user training inside. That can be cost-effective. Not flexible It depends on SAP system software. Other software may not be flexible. Not profitable. Return on Investment may take too long to be profitable. SAP implementations have a risk of project failure.

47. Exercises What is MIS? Give two other approches that usually use in MIS with their schematic diagram? Besides BAAN IV and SAP, find the other ERP method that usually use in MIS with suitable schematic diagram?

48. SAP

49. System, Application and Product (SAP) • SAP started in 1972 by former IBM employees in Mannheim, Germany. • World’s largest inter-enterprise software company and the world’s fourth-largest independent software supplier. • SAP ERP product: • SAP Business Warehouse – storage system • SAP BusinessObjects software - network • Sybase mobile products – mobile computing technology • In-memory computing appliance SAP HANA – database • SAP Manufacturing SAP is German software corporation that makes enterprise software to manage business operations and customer relations.

50. SAP History The 2000s : Innovation for the New Millennium More than 12 million users each day, 121000 installations worldwide, more than 1500 SAP partners over 25 industry solution and more than 41200 customers in 120 countries.