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Feedback Essentials Slides on giving, receiving and structuring feedback. Each slide is based on a blog article at www.MasterFacilitator.com (direct link is in notes view of each slide). Top feedback excuses. I do not have time I don’t know where to start
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Feedback EssentialsSlides on giving, receiving and structuring feedback Each slide is based on a blog article at www.MasterFacilitator.com (direct link is in notes view of each slide)
Top feedback excuses I do not have time I don’t know where to start I don’t know how to structure feedback I am unsure how they will take it I am unsure when to give Attribution: Andi Roberts
AID Feedback model Action Impact Desired behaviour Attribution: Source unknown
BIFF Feedback model Behaviour Impact Future Feelings Attribution: Source unknown
CEDAR Feedback model Context Examples Diagnosis Actions Review Attribution: Anne Wildman
BOOST Feedback model Balanced Observed Objective Specific Timely Attribution: Source unknown
5 Reasons on why not to use feedback sandwich People know what is coming The interesting bit is smothered Telling is not as effective as asking People leave confused There are many better ways to give feedback Attribution: Andi Roberts
5 Tips for receiving feedback 1) Take it as a gift 2) Remain calm 3) Get clear understanding 4) Compartmentalise 5) Review and create next steps Attribution: Andi Roberts
How to give Feed Forward Pick a task, behaviour, competence you want to improve Choose people to discuss with Reach out and ask for 5 minutes of their time Tell them what you want to improve Listen Make notes and thank for their ideas Review all notes Decide key actions to take Attribution:Marshall Goldsmith
3 Tools for Team feedback 1) 360 Degree survey 2) Stop, Start, Continue 3) Sailboat Attribution: Andi Roberts