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The Impact of Persuasion. Four benefits of studying persuasion. The pervasiveness of persuasion. More than $260 billion per year is spent on advertising in the U.S. (Kardes, 2005)
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The Impact of Persuasion Four benefits of studying persuasion
The pervasiveness of persuasion • More than $260 billion per year is spent on advertising in the U.S. (Kardes, 2005) • The average person is exposed to 300-400 persuasive messages per day from the media alone (Rosseli, Skelly, & Mackie, 1995) • The average person watches 1,000 commercials per week (Berger, 2004) • An average of $800 per person is spent on advertising in the U.S. each year (Berger, 2004)
Obvious forms of persuasion • A 30 second spot for Super7Bowl XLII costs $2.5 million for a 30 second spot. • Product placements in movies and TV amounted to $2.5 billion in 2005 (PQ Media). • Morgan (2005) “between 15-30 products are inserted in every half hour of television programming” (p. 62). • Product placement on American Idol
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Less obvious forms of influence • “buzz” marketing or “stealth” marketing: • Based on word of mouth endorsements • two-thirds of all consumer goods sales are now directly influenced by word-of-mouth (Middleton, 2001) • Endorsements are disguised as personal, spontaneous encounters with a product’s users • Relies on “product seeders” or trendsetters • Ford gave trendsetters free cars and asked them to be seen in trendy places with them
Viral marketing in action • YouTube’s staggering popularity was not driven by commercial advertising • Marketers are scrambling to get onto MySpace.com and Facebook.com • Live Strong bracelets became an overnight fashion sensation Burger King on MySpace.com
Not so obvious contexts for persuasion • science • art • architecture and environmental design • traffic engineering Picasso’s Guernica (art as persuasion)
Weird persuasion • The town of Clarke, Texas renamed itself Dish, Texas in exchange for 10 years of free satellite TV • GoldenPalace.com paid $25,000 for William Shatner’s kidney stone and $28,000 for a grilled cheese sandwich with an image of the Virgin Mary.
Anti-war persuasion: Getting naked for peace Billboards Celebrity endorsers Infomercials Logos, insignia TV commercials Merchandising Print ads Product placement Spam, pop-up ads Sponsorship Telemarketing Social media Pervasiveness of persuasion
1. the instrumental function • Learning about persuasion assists one in becoming a more effective persuader • The ability to persuade is one important dimension of communication competence • Communication competence involves acting in ways that are perceived as effective and appropriate (Spitzberg & Cupach, 1984) • the fact that you’ve been engaging in persuasion your whole life doesn’t mean you’ve been doing it as well as you can.
2. the knowledge function • Enquiring minds want to know • Learning about persuasion increases one’s understanding of how persuasion works, or “what makes it tick.” • Overcoming habitual persuasion: Individuals are often unaware of their own habitual, reflexive patterns of persuasion. • underlying social forces and rhetorical exigencies that give rise to persuasion
3. the defensive function • Learning about persuasion makes one a more savvy, discerning consumer of persuasive messages • One is less likely to succumb to telemarketers, infomercials, mail-order scams, and high pressure sales tactics. • study of persuasion can expose strategies, tactics, unethical approaches
4. the debunking function • Learning about persuasion helps to dispel folk-wisdom, false stereotypes, and outmoded concepts of how persuasion functions • Example: gaze avoidance and deception • Persuasion research has yielded a host of non-obvious, counter-intuitive findings • Example: logical-emotional dichotomy