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SmartManager 3.1 We mean mobile business

SmartManager 3.1 We mean mobile business. 17 .04.2012 Jukka Talja CTO. Smartphone Solutions - Background. Founded 2004, Headquartered in Helsinki, Finland, with local partner offices around the Finland, Scandinavia, Europe and India.

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SmartManager 3.1 We mean mobile business

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  1. SmartManager 3.1We mean mobile business 17.04.2012 Jukka Talja CTO

  2. (c) Smartphone Solutions – Customer Confidential Smartphone Solutions - Background • Founded 2004, Headquartered in Helsinki, Finland, with local partner offices around the Finland, Scandinavia, Europe and India. • Packaging and brandingbest-of-breedsecure mobile solutions and testingthateverythingworkstogether. • Professional technicalsupportalwaysavailable. • About 350 user organizations, market leader in Northern Europe. ”We mean mobile business”

  3. (c) Smartphone Solutions – Customer Confidential Smartphone Solutions - Offering • Service organization that offers mobile solutions based on the latest technology to corporate & community customers • SmartMail™ - Push email, calendar & contacts • SmartManager™ - Mobile Device Management • SmartPortal™ - Single portal to acquire and manage devices and software • SmartStrategy™ - Consulting for mobile strategy, planning and measurements • F-Secure (virus & browsing detection)mobile clients ”We mean mobile business”

  4. SmartManager 3.0 Making life a bit easier

  5. What’s in it for end-user organization? • freedom from time and place • more efficient work flow • ease of use, better availability • solution with assured performance • mobile security • cost savings • low Total Cost of Ownership • high service level, reliable partner in the background

  6. SmartManager MDM Comprehensive device management platform for any enterprise or service provider Flexible solution • Operator-independent • Hosted or local installation • Billing based on real usage

  7. SmartManager supported client platforms Nokia S60 v3 Nokia S60 v5 Nokia ^3 WM 5.0 PocketPC WM 5.0 Smartphone WM 6.0, 6.1, 6.5 Professional WM 6.0, 6.1, 6.5 Standard Android 2.x Blackberry iPhone & iPad • Symbian 60 v3 • Symbian 60 v5 • Symbian^3 • Symbian Anna • Symbian Belle • Windows Mob 5 • Windows Mob 6 • Windows CE • Blackberry • Android 2.x • iPhone Native client GSM/GPRS/3G/CDMA/WLAN Mobile device

  8. (c) Smartphone Solutions – Customer Confidential SmartManager MDM – the Big Picture Configuration (manually or over-the-air (OTA)) communications, security and device settings, SW installs Updating (over-the-air), SW updates, changes to configuration Continuous DM monitoring of devices restrictions for use inventory trouble locationing troubleshooting Continuous data mgmt backup/restore file transfers data synchronization Termination, data back-up/erasing of data

  9. (c) Smartphone Solutions – Customer Confidential Smartphone Solutions - Connections Ports 443 (for normal connections) and 22 (for remote VNC display) from client to server SMSGW access from server to SMSGW Port 443 from HTML browser to server VNC port range (550xx-550yy) from VNC applet to server (c) Smartphone Solutions Oy

  10. SmartManager MDM - Inventory • Detailed up-do-date inventory of devices

  11. SmartManager MDM - Inventory • Detailed always up-to-date device inventory • IMEI, phone number, device model, owner, alerts, online status, platform, firmware version, bluetooth state, autolock info, time, date, language, uptime, memory details, network and connectivity actions, operator info, SMSC number, access point details, sent & received data (GPRS/3G, WLAN), Mac addresses, certificates, cell info, gps data, destinations, applications, processes, any OMA ”get” capable data

  12. SmartManager MDM – Extended Inventory • Extended inventory • End user can control ”User allowance” from the client settings to allow sending sensitive data or not

  13. SmartManager MDM – GPS Data Great for tracking vehicles... CLICK Not collected by default, collection must be turned on by Administrator, end user can turn off sending of GPS data from client.

  14. SmartManager MDM - Reporting • Powerful reporting, easy to read reports about applications, memory, data usage, firmware, network, bluetooth, location...

  15. SmartManager MDM - Reporting • Reports are easily exported to Excel for detailed examination

  16. SmartManager MDM – Management (1/3) Manage settings for accesspoints, email, bluetooth, autolock. Install software & certificates, copy & move files, send messages & track delivery... …possibilities…

  17. (c) Smartphone Solutions – Customer Confidential SmartManager MDM – Management (2/3) • Policies • Applications can be blacklisted • Users can be prevented from installing applications • Camera, internet browser, video streeming apps, anything... • Bluetooth settings can be monitored and enforced • SIM card change can be denied (anti-theft feature) • Device autolock management • Drive blocking, WLAN scan, USB blocking (all, PC Suite, Mass storage, Media transfer, Connect PC to Web) • Software distribution • Applications can be distributed and installed / upgraded (or uninstalled) remotely • Provisioning/enforcing of settings • Access points and e-mail settings can be provisioned and enforced • Backup/restore of data • User and program data can be backed up (on schedule) and restored also to a different device types (depending of data & devices) • Backup; Calendar, Contacts, SMS Inbox, Bookmarks, Notes, Files, etc... • File transfers • Files can be copied over to both directions, certificates can be installed, files executed, ... • Transfer of files to be installed can be denied while roaming

  18. (c) Smartphone Solutions – Customer Confidential SmartManager MDM – Management (3/3) • Ready OMA templates for: • VoIP Setup • Eg: Standard SIP, ICC For Alcatel-Lucent, Siemens HiPath, etc… • Accesspoint Setup • Eg: WLAN EAP-LEAP, EAP-PEAP, EAP-MSCHAPV2, Preshared, etc… • Terminal Security • Lock/Unlock device, Set Autolock, Factory reset device, Device encryption / decryption • Email • POP3/IMAP4 mailbox, MfE profile • Other • VPN, F-Secure, Psiloc connect, Point-Sec Install profile

  19. (c) Smartphone Solutions – Customer Confidential Automatic policy management Finland Kuopio, Helsinki Symbian ^3 Roaming Sales IT Test Konttori Tehdas • When a new device is added to SmartManager and it is placed to a certain group all the policies, software installations, bluetooth & autolock rules are automaticly executed for this new device Symbian S60v3 Symbian S60v5 Symbian Anna Android 2.3 Android 3.0

  20. (c) Smartphone Solutions – Customer Confidential SmartManager™ - Add new Devices • Multiple different ways to accomplish, quick text message, pre-provisioned to server, import using text file • Single device or multiple devices at one go

  21. (c) Smartphone Solutions – Customer Confidential SmartManager™ - Automatic country specific ”Welcome” message Welcome to Denmark, please use MobileDenmark as our company operator... Welcome to Spain, remember to order some serveza... ...and remember to select & use only TelephoneSpain network. Welcome to Egypt, GPRS roaming does not work in TeleEgypt network. In order to send and receive email, select any other available network. Welcome to New Zealand, no restrictions here from your company, enjoy and make some serious business… Welcome to Bulgaria, our company office address is: Werstgrod 12, HAKROWITZ. English speaking contact Johan Mikrov can be reached from: +23-4343-12121212 Welcome to India, have a great time here!

  22. (c) Smartphone Solutions – Customer Confidential SmartManager MDM – iOS • Supported iOS devices

  23. (c) Smartphone Solutions – Customer Confidential SmartManager MDM – iOS • Profile Manager • Create, edit, deploy and track configuration profiles • Profiles can be personalized automatically for each device, which means that user names/credentials are customized individually for each user • Apple MDM Protocol • Requires Apple certificate • Collect device information (device info, restrictions, apps list, security info, cert.) • Security (Lock device, clear pass code, erase device) • Profiles (install profile silently, remove profile silently, get profile list) • Provision profiles for enterprise apps (install profile silently, remove silently and get profile list) • SmartManager MDM client • Additional information such as: data consumption, GPS, jailbroken status, detailed device information, etc

  24. (c) Smartphone Solutions – Customer Confidential SmartManager MDM – Android • Detailed device information • Device platform info, firmware, bluetooth state, time, timezone, memory, IMSI, operator, mac address, AP info, rooted or not, etc… • Backup restore • Contacts, Calendar, Files • Application installation • Factory reset /wipe (Android 2.2+) • Device lock/unlock (Android 2.2+)

  25. (c) Smartphone Solutions – Customer Confidential SmartManager MDM – Android • Publications history / application installation • Application info

  26. Roadmap Future is waiting for us

  27. Disclaimer The product roadmap highlights when we expect our new products and services to move from development through to release and general availability to our customers.  All details in the roadmap are provisional and may change without notice. The roadmap and timetable is for information only and represents SMARTPHONE SOLUTION’S current view of its product development cycle. It was accurate at the time of publication. None of the information in this roadmap and timetable should be interpreted as a commitment on the part of SMARTPHONE SOLUTION OY.  SMARTPHONE SOLUTION OY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.

  28. SmartManager 3.1 - 2012 • Major usability changes to admin interface • Also clients will update to 3.x version • New clients will work against current 2.x server • Upgrade is included to SmartManager support fee

  29. SmartManager 3.1 - 2012 • Same templates will work on SmartManager 3.xserver

  30. SmartManager 3.0 - 2012 • Improved backup / restore functionality. • Files / folders can also be backed up, this is done using file copy command

  31. SmartManager 3 - 2012 • Security is important! • Use autolock policy or commands to define behaviour to comply company policy settings

  32. SmartManager 3.0 - 2012 • Prevent end user seld installations • Blacklist unwanted applications • You can also blacklist only when roaming • Guide user actions towards safe and cost efectively roaming

  33. Let’s bridge the mobile gap together!

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