Why Integrate Voip Services Your Crm?

1. Why Integrate Voip Services Your Crm? Integrating your telephony, Dialler or contact centre systems with your existing CRM can boost productivity and improve the customer service experience. • Agents have quick and easy access to relevant customer details • Admin tasks can be completed quicker and with fewer errors • Enter customer details directly to the CRM, reducing the need for post contact information • Improve campaign performance with better analytics and reporting • Improve contact list management by keeping it in one location - your CRM How CRM Dialler Integration Works Integrating your Dialler or Contact Centre with your existing CRM system is quick and easy. Simply place your order with us and we’ll set up your hosted service for you. There’s no need to change your Cloud Telephony platform, install any new hardware or involve your IT department. And no CAPEX budget is required. Having implemented the service for many larger businesses with protective firewalls, Hostcomm has developed a secure method to overcome any firewall issues by using a firewall traversal. Plus, the service includes a dedicated internet connection, so there's no need for a new fixed ISDN line. For More Information Visit Our Website: https://www.hostcomm.co.uk/