Driving Greater Value from you Data and Applications

1. Driving Greater Value from you Data and Applications

2. How do I manage costs? How do I take advantageof virtualization? Client Computing Choices How do I keep mydata safe andapplications secure? Should we go withRich Clients orThin Clients? Should employeesbring their ownPCs for work? How do I keepmy mobile users productive? Should I embracecloud services?

3. The Need for a Complete Desktop StrategyThe desktop is more than just the Operating System Data & User Settings Considerations • Application Considerations Data & Settings • Hardware Considerations Applications OS Will consumer devices be allowed on your network? How will you support mobile devices? Hardware How will users access data from different PCs? How will you provide data security on all devices? Is data searchable across PCs, local networks & the cloud? How will you provide access from anywhere? How will you manage the application lifecycle? Do you know how many applications you have? How will you manage the hardware lifecycle? • Operating System Considerations How will you handle migration? How many images will you need to maintain? How can users get to their environment from other PCs?

4. Deployment and Hosting Considerations Flexibility to choose what is right for your business and your end users On-Premise Local Cloud

5. Implementing Your Desktop Strategy When an end user breaks their laptop, can you get them back up and running in minutes? • Flexible Modern PC (virtualization for PC with local apps and data) • Anywhere Productivity Make People Productive Anywhere Can you be sure your mobile users are productive wherever they work? If an employee loses a laptop, can you be sure sensitive information is not getting into the wrong hands? Manage Risks through Enhanced Security • Enhanced Security & Protection • Centralized Data Control & Compliance Can you really be sure PC usersaren’t compromising regulatory compliance requirements? Can your IT team ready new applications for delivery in a few days, instead of weeks? Reduce Costs by Streamlining PC Management Can your IT team manage physical, virtual, and thin-clientPCs from a single, unified tool? • Streamlined Application Delivery • Unified Lifecycle Management

6. CONSUMERIZATION

7. HOW ARE PEOPLE USING DEVICES & APPS? • SLATES & TABLETS • WORK FROM HOME PC • BRING YOUR OWN PC • SMARTPHONES • SLATES & TABLETS • SOCIAL NETWORKING • PERSONAL CLOUD

8. Slate Devices for Windows 7:Designed to meet Enterprise End User Needs OFFLINE USAGE OFFLINE PC USAGE SCENARIOS Optimized for online and offline data usage CONTENT CREATION Designed to support content creation and consumption CONTENT CONSUMPTION Support for variety of devices and peripherals VDI RICH PC CLIENT ONLINE USAGE

9. Slate Devices for Windows:Designed to meet Enterprise IT Requirements • SERVER INFRASTRUCTURE • MANAGEMENT INFRASTRUCTURE • CLIENT INFRASTRUCTURE Supports Enterprise Security and Compliance Integrates with your existing infrastructure Full management of local and remote devices Supports Rich Client or Server Hosted Desktops • COMPREHENSIVE MANAGEMENT TOOLS

10. iPads in the Enterprise: VDI or RDS Required for Enterprise Applications & Data ACCESS APPS Secure corporate IP? Provide remote assistance? Demonstrate compliance to auditors? Deploy LOB applications? PERSONAL CONTENT Mitigate against lost/stolen devices? Manage what can be done with corporate assets? DATA

11. Choosing the Right Technology for End Users • Flexible Modern PC • (Virtualization for PC with local apps and data) • Desktops Run Centrally in a Datacenter • (Virtual Desktop Infrastructure, RDS) • Microsoft VDI Suites • Application Virtualization • License Windows through VDA/SA • Remote Desktop Services • Application Virtualization • Folder Redirection • Roaming User Profiles • MED-V • Benefits • Productive online, offline or slow connections • Local processing power for rich applications • Leverages existing infrastructure investments • Lower TCO • Access from any connected device • Centralized management of desktops • Enhanced security and compliance • Improved business continuity • Best For • Task workers • Office Workers with special compliance needs • Contractors using unmanaged devices • Certain types of remote workers • Mobile Workers • Mainstream Office Workers • Workers in low-bandwidth locations For all desktops For all organizations; not for all desktops

12. Simplify PC management with cloud services and Windows 7 Equivalency with On Premises Functionality V1 Time Help Manage & Secure PCs Anywhere Underlying platform built for enterprise scale Get the Best Windows Experience More frequent release cycle than our on-premises products Fits Your Business Roadmap is equivalency with solutions used by enterprise customers today

13. Which PC management solution is right for you today?Microsoft Offers Flexibility and Choice with Best-in-Class Management • Online • On-Premises Full-featured Recommended for most large organizations No infrastructure required Delivers management essentials Easily extends to unmanaged PCs

14. Windows Optimized DesktopClient, server, security, and management flexibility Comprehensive Management Tools

15. Management and Virtualization – today and tomorrow

16. Datacenter Service Delivery Is Evolving PublicCloud Traditional Computing PrivateCloud Just-in-time Provisioning & Scalingof Services on Shared Hardware IT as a Service

17. Delivering Dynamic IT: System Center in The Datacenter Automation of IT Tasks Deployment and monitoring Reliability and Performance Physical and virtual management Private and Public Cloud Server Virtualization Federated Cloud IT Manager & User Focus System Center & DPM Debuts VMware, Unix and Linux Management Opalis Joins System Center Family VVM Self-Service Portal 2.0 System Center V-Next for the Datacenter 2000 2005 2007 2008 2009 2010 2011 Beyond MOM Debuts VMM Debuts OpEx Budget Reduction Economic and Agility Optimization CIO Focus Process and tool standardization CapEX Budget Reduction Optimization of infrastructure Service Delivery Across Clouds Organizational SLAs • Each release and product addition System Center innovates for business and IT value • Extending capabilities from server to datacenter to cloud management • New user capabilities address the changing infrastructure environment • New strategies for management reflect new CIO level challenges

18. Laying Foundation for Cloud Computing Now Optimize Virtualized Infrastructure Standardize Offerings and Processes Automate and Secure • Consistent identity and security models • Secure, well managed infrastructure to applications • Scale virtualization and management to datacenter • Logical pooling of all fabric resources via virtualization • Application focused Management • Standardization of platform and infrastructure offering • Simplify and codify processes around industry standards • Focus on becoming service provider • Automate delivery of datacenter capacity • Automate simplified processes • Integrate human and system workflows Enrollment for Core Infrastructure Simple• Cost Effective •Flexible • Full spectrum datacenter to cloud management • Delivering cloud computing with existing investment Familiar & Consistent Platform Common Identify Framework • #1 Application Server in the world > 70% share • Enterprise class platform for cloud • Intel Nahalem delivers even greater scalability and performance for cloud computing Common Management

19. Microsoft Private Cloud – Server PlatformWindows Server 2008 R2 SP1 Dynamic Memory pools resources for dynamic allocation from a physical host Virtualization • Performance and Scalability Reduce server sprawl with Hyper-V and Live Migration Flexibility to deploy applications and workloads throughout the organization Secure, flexible and cost effective remote access • More Secure Access • Network Efficiency RemoteFX provides a rich end user desktop virtualization experience Based on a Microsoft Windows Server 2008 solution, Continental Airlines expects to save about U.S.$1.5 million annually in hardware, software, IT management, and related operational costs.

20. Microsoft Private Cloud – Server PlatformSystem Center • Simplify with integrated physical, virtual and cloud management Data Protection & Recovery Design, Configure & Deploy • Improve agility with private cloud computing infrastructure IT Service Management • Optimize service delivery across datacenter infrastructure and business critical services Monitor & Manage Service End to End Virtualize, Deploy & Manage Lower costs through automation IT Process Automation “We don’t have to manage our infrastructure with multiple tools…we have one central monitoring and management console from which we can care for every aspect of our environment”  - Doug Miller, Practice Architect, Microsoft Practice Group, CDW

21. Delivering The Next Generation Of Datacenters Using Microsoft Datacenter Service Solutions Turn-key “private cloud” and customer evolution scenarios Industry-leading datacenter principles and design patterns from Microsoft Global Foundation Services Integrated solution architecture across Windows Server hyper-V, System Center, and Forefront Automation of infrastructure management using Opalis and Microsoft Solution Accelerators Operations Consulting and Premier Services included in solution Datacenter Services Solution Standardized Rationalized Dynamic Secure and Well-Managed Datacenter Transformation Infrastructure-as-a-Service Transformation Optimized Datacenter Transformation Scenarios

22. System Center Opalis Demonstration

23. Opalis & System Center Enable Process Automation IT Process Automation (ITPA), also known as Run Book Automation (RBA), is the ability to orchestrate and integrate IT management tools through workflow • Helps meet strategic IT goals through improving service to business • Replaces many manual, resource-intensive, and error-prone activities • Typically cross multiple IT components, disciplines, and/or departments

24. Time & Money – step by step Gather CI service data, check for known outages Open ticket. Populate with data gathered Verify Resolution Update event with ticket # Update & close ticket & event Event Validation Resolve incident Triage Diagnose Escalate Fix Report 7 minutes 10 minutes 7 minutes 3 minutes 18 minutes May require escalation and lag time between levels 20 minutes 3 minutes 68 minutes of work time How much total time?

25. ROI – step by step Gather CI service data, check for known outages Open ticket. Populate with data gathered Update event with ticket # Update & close ticket & event Event Validation Resolve incident Verify Resolution Triage Diagnose Escalate Fix Report 1 minute 1 minute 3 minutes 1 minute seconds 1 minute seconds Monitor Ops Mgr Alert Check Service availability Query Related CIs Lookup Scheduled changes Update alert in Ops Mgr UpdateOps Mgralert Closeservice deskticket Create & populate service desk ticket Restoreservice Verifyservice availability Less than 8 minutes total time

26. Automated Processes IT Silos VM Provisioning Process Event Mgmt Remove from Ops Manager Add to Ops Manager Service Desk Monitor Service request Update request Update request Update & close request Create incident Asset/CMDB Create CI Retire CI Configuration Test VM Deploy Applications Verify Application Virtual Stop VM Clone new VM Update properties Security Storage Detach Storage Server Network Detach Network Adapter

27. Microsoft Private Cloud – Server PlatformSystem Center Virtual Machine Manager Self Service Portal 2.0 Metered by Use Self-Service Scalable Elastic Multi-Tenant A turnkey solution for private cloud infrastructure Configuration and allocation of datacenter resources Customization of virtual machine actions: Business unit on-boarding: Infrastructure request and change management: Self-Service provisioning System Center Virtual Machine Manager Self Service Portal 2.0 “We can standardize the information coming to us; enabling an efficient decisions making process, permitting fast allocation of the requested environment, and ensuring we are prepared for the scalability needs of the project...we can scale our environment up and down faster and get more projects into the cloud.” - Damian Flynn, Applications Architect, Corporate IT Core Team, Lionbridge

28. VMM Self Service Portal 2.0 Demonstration

36. Core Infrastructure Server Suites: ECI Core Infrastructure Server Suites license the technology needed today for a well-managed and protected datacenter. Delivers IT as a Service… Freeing You Up to Focus on Your Business Enrollment for Core Infrastructure (ECI) Core Infrastructure Server Suites Simplicity License the well managed and protected datacenter together on a per processor basis Datacenter Enterprise Standard Cost Savings Acquire a well managed and protected datacenter at a lower cost Server Management Suite Enterprise & Consoles Server Management Licenses Standard& Server Management Suite Datacenter & Consoles Flexibility Choose the right scale and capabilities to meet IT needs as the environment changes Basic Workloads or 1 virtual instance Lightly Virtualized Highly Virtualized

37. Premier Support

38. Desktop Deployment, Virtualization & Management/SCCM Field Engineering Chalk Talks: ½ day engagement features/functions deep dive with Q&A • SCCM & Hyper- V Assessment, Design & Operations Review – 5 days Design Validation & Best Practices Review to kick-start eval process & pilot. • SCCM 2007 Deployment & Config Workshop – 4days hands on training w/focus on core features, arch considerations, image deployment & custom scenarios w/ OS deployment • Health Assessment 3 day engagement to asses health performance & efficiency of existing Hyper-V & SCCM deployments. • Implementing Hyper-V Workshop- 2 day workshop in deploy /manage private cloud “The <SCCM> Operations Strategic Review helped us ensure that our infrastructure projects covered the right areas of our business. It also gave us a plan for managing and administering the infrastructure later on so that we can maintain a reliable environment and the desired level of continuity in our business.” - Mohammed Kamal, CIO, Seera Investment Bank planning. workshops. assessments. health checks. chalk talks Microsoft Premier Support

39. Next Steps OPTIMIZED DESKTOP OPTIMIZED DATACENTER • Review your desktop strategy and evaluate Windows 7 Enterprise, Virtualization technology (MDOP), and Windows Intune • Take advantage of the “Jumpstart” offerings with Microsoft or our Partners and engage in an assessment or a POC • Learn about the total economic impact of Windows by reading this Forrester White paper • Review your server infrastructurestrategy, assess the changes that a dynamic and optimized datacenter demand • Evaluate Windows Server 2008 R2, System Center Management, & Forefront Endpoint Protection • Engage in a private cloud assessment or POC with Microsoft or a Partner in your area • www.microsoft.com/privatecloud