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MBA 730 Information Technology Management

MBA 730 Information Technology Management. Session 1 Introduction to the course. Agenda. Introductions to you and me Introduction to the course Objectives Mode of instruction Cases Project Evaluation Session 2 and 3 deliverables. Notes. Span industrial—information ages

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MBA 730 Information Technology Management

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  1. MBA 730Information Technology Management Session 1 Introduction to the course

  2. Agenda • Introductions to you and me • Introduction to the course • Objectives • Mode of instruction • Cases • Project • Evaluation • Session 2 and 3 deliverables

  3. Notes • Span industrial—information ages • Born at the peak of US dominance of world production • Beginning of the “information age” • First motorized vehicles on the Peffers farm • Electricity a few years before; therefore running water • Forge in the background • Telephone just ½ mile away. Binary system long=two cranks; short ½ crank. 8 households for each line. Connection among lines using a plugboard

  4. My background • New College of Florida BA History • Learning • History • Purdue University PHD MIS • Research training

  5. Research • Business impacts of IT investments • Adoption of IT • IS Planning • Improved applicable methods for IS planning • Research about research • Collaboration among researchers • The future of IS research outlets • Ranked as one of the 100 most productive IS researchers in the world

  6. JITTA founder and editor in chief

  7. Now in Las Vegas one year • I have had a tract house built • I’ve bought a Cadillac

  8. Now, how about you? • Mutual introductions

  9. Course objectives • What is this course about?

  10. Course Objectives • Investigate importance of IT to the success of the organization. • Understand major managerial issues involving IT and develop conceptual tools and strategies for dealing with them. • Make a unique contribution to knowledge about IT management by exploring a problem or issue of special interest to you.

  11. Some issues • IS Planning—what systems to build? • IS Planning—how much to spend? • Sourcing—who should build IS and operate them? • Evaluating IS—how much value does it add to the firm? • Understanding IS risks • IS development methods and risks • Managing IS projects • IT security and risks • E-commerce • Competing with information • Managing emerging technologies

  12. Cases • Nine major cases • Cases put the concepts into context • Help us to deal with the concepts in a context of ambiguity • Bring our own experience to bear on the issues. Learn by analogy.

  13. Case Preparation • Study the case in advance • Prepare position statement on the case and bring it to class. This will be your talking notes. • Your unique analysis of the case; not a case summary • Important issue, problem, or question in the case • Material facts. Your findings. • Analysis. Draw inferences from what the case says. Make assumptions • Recommendation—what should be (should have been) done? • Brief, note form, outline, bullets—no particular format

  14. Case discussion • Present in groups • You will form own groups • Group makes 20 minute presentation • Material facts • Problem, issue, or question • Analysis • Recommendations • Briefly take questions • Take the role of consultants or advisors • Make the role explicit • Audience take the role of firm executives • I will lead the class in additional discussion • Volunteers for first case

  15. Project • An investigation of some unique aspect of IT management in which you make a contribution to knowledge. • Case study about how managers dealt with an IT problem in the format of an article for a professional or executive journal • Analysis of a specific IT problem related to your organization in the form of a policy memorandum. • Pilot implementation of an IT management method, e.g., for IS planning, requirements determination, evaluation, risk assessment, sourcing, etc. • Survey of research literature around a focused topic.

  16. Project Deliverables • Project ideas—Sept 1 (dates tentative) • Project ideation workshop • Project proposal—Sep 15 • Title, description of issue or problem, setting, method, nature of outcomes expected • Feasibility document—Oct 6 • Presentations: choice of • Proposal • Progress • Final • Report—Dec 6

  17. Outcomes • The nature of graduate study • Static vs volatile disciplines • Implicit assumption about you

  18. Evaluation • Preparation and participation: 20% • Prepared attendance • In-class discussion • Group presentations • Case presentation 10% • Project evaluation: 30% • Presentation • Report • Exam 1 & 2: 40%

  19. Session 2 & 3 deliverables • Session 2 • 2 project ideas • Session 3—Does IT matter [to the business]? • Position statement on first three readings • Email to me in advance of class

  20. Does IT Matter—The purpose of IT • Mainframe era • PC era • Network computing • What next?

  21. I: The Mainframe Era (1950s-70s) • Computing was centralized • Computing was very expensive • Information access was primitive (batch, dumb terminals) • IT considered a budgeted expense (project by project) • Automation of back-office operations • Management Information Systems (management reports)

  22. II: The PC Era (late 1970s and 1980s) • Personal computing on employee’s desktops • Decentralization of organizational computing • Increase of organizational computing power • Untrained IT-users take back control of Information applications • Decision support systems, e.g., spreadsheet models for decision making • Recognition of strategic value of IT

  23. III: Network Computing (1990s to Present) • Availability of high bandwidth computer networks • Information sharing inside and outside the firm • New strategic opportunities for using IT • Client-server computing model / IT architecture • Global networks • End to end supply chain integration

  24. IV: Mobile Computing ??(near future)

  25. Our Interest • Our interest in the management of IT • Can the use of IT result in better returns [or other objectives] for the firm? • Can a knowledge of how to manage IT resources improve our own professional value?

  26. Schedule Change • Library research briefing • Monday, Sept 13 • We’ll meet here and walk over at 5:50 • Our briefing will be in the Rhyolite Room, on the first floor just inside the Harmon Avenue entrance. • This will require changes through the whole calender. • The Caregroup case will be presented on Sept 15

  27. MS in IS Reception • Thursday, Sept 2 • 5:30 pm • MSU 201 • Bring along a colleague interested in the MS program

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