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NATIONAL BENEFITS CENTER I-600/I-600A Processing at the NBC June 28, 2010

Thank you for joining us today. Please ensure you also call into the conference call number at 888-455-0638. The pass code is 3511685. We will begin shortly. Thank you. NATIONAL BENEFITS CENTER I-600/I-600A Processing at the NBC June 28, 2010. Introductions What is an extension?

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NATIONAL BENEFITS CENTER I-600/I-600A Processing at the NBC June 28, 2010

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  1. Thank you for joining us today. Please ensure you also call into the conference call number at 888-455-0638. The pass code is 3511685. We will begin shortly. Thank you.

  2. NATIONAL BENEFITS CENTER I-600/I-600A Processing at the NBC June 28, 2010

  3. Introductions What is an extension? What is a grandfathered case? Centralization Process Overview Mailing Instructions for Extensions/Significant Changes Process Metrics NBC Outreach Contact Information Overview

  4. On April 1, 2010, USCIS began the first phase to centralize processing at the NBC. This first phase included centralizing the adjudication of all newly domestic filed I-600A/I-600 cases in the US. On July 1, 2010, USCIS will begin the second and final phase of centralization. This phase will include centralized processing of all grandfathered and extension cases. Adoption Centralization at the NBC

  5. An approved I-600A may be extended for an additional 18 months of approval if the request to extend is received prior to the I-600A expiration date. An approved case that was grandfathered under Orphan regulations and process can be extended. Requesting an extension allows: Continuance under the orphan process without loosing place in queue under grandfathered policies. Letting the approval expire will require you to file under Hague requirements, with fee. What is an Extension case?

  6. A case is grandfathered under Orphan process and regulations for Hague countries if: An I-600A/I-600 was filed with USCIS prior to Hague implementation in the US on April 1, 2008. The approval remains valid. What is a Grandfathered Case?

  7. A case is transitioned under Orphan process and regulations for Hague countries if: An order of adoption or legal custody was issued in a Hague country prior to April 1, 2008. What is a Transition Case?

  8. Adoption Centralization Steps and Timeframes: Centralization of I-600A/I-600 Cases at the NBC

  9. I-600 / I-600 A filed at the lockbox facility (Day 1) Lockbox accepts fee and forwards the case to the NBC (Day 1 – 5) NBC receives cases from lockbox (Day 6-10) NBC enters the case into tracking systems – acknowledgement notice is sent (Day 11 -13) Case reviewed for all supporting materials (Day 13 -19) If home study is present at the time of filing the case will be schedule to capture biometrics If all materials present and fingerprints cleared, case will be adjudicated (Day 30) If additional information is needed, a request for evidence will be issued Once all materials needed are received and fingerprints cleared, the case will be adjudicated NBC Process Overview

  10. Points at which the process will generate interaction with the customer: NBC receives the case from the lockbox facility – Day 11-13 NBC will generate a receipt notice and mail it to the customer NBC reviews the case for all needing supporting documentation – Day 13-19 If materials are missing, the NBC will generate a request for evidence and mail it to the customer This time will not be counted in the processing time. Once the requested information is received, processing will resume on the case NBC Adjudicates the case (Day 30) The NBC will mail the decision letter to the customer NBC Processing Overview, cont

  11. Written request for extension from PAP must be submitted No application is filed with USCIS for the request to extend approval Proof of initial approval should be submitted along with an amended/updated home study NBC will process extension requests based on the date they are received Request should be sent to: National Benefits Center Attention: Adoptions PO Box 8025 Lee’s Summit, MO 64002 NBC Processing of Extension Cases

  12. The NBC has set a goal to process in the following timeframes I-600 A – 30 Days I-600 – 15 Days Please note that if cases are received without all of the needed materials, a request for evidence (RFE) will be issued. The time associated with the RFE is not counted in this timeframe These timeframes are consistent with Hague Adoption timeframes NBC Processing Times

  13. Anticipated web posting July 1, 2010 Instructions for filing Request for Extension and Significant Change

  14. Data Quality Decisional Quality Customer Service Surveys QA of Response NBC Adoption Metrics

  15. As we transition, what are issues that we should be aware of? How can we best address these issues? Outreach What are the best methods? Frequency Feedback from You

  16. Toll Free Number: 877-424-8374 Local Number : 816-251-2770 Fax: 816-251-2799 Email: NBC.Adoptions@DHS.gov Correspondence (including Home Studies and RFE responses): USCIS/NBC Attention: Adoptions P.O. Box 8025 Lee’s Summit, MO 64002 How to Contact NBC

  17. Bruce Paulin Supervisory Immigration Services Officer 816-251-2225 Amy Bourn Supervisory Immigration Services Officer 816-251- 2435 Donna Campagnolo Assistant Center Director 816-251-2425 How to Contact NBC

  18. Thank you for your time. Any Questions? National Benefits Center

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