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NHS Health Checks in the community pharmacy : a profile of the Islington experience

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NHS Health Checks in the community pharmacy : a profile of the Islington experience

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    1. NHS Health Checks in the community pharmacy : a profile of the Islington experience Chrystal Greenwood Project Officer, NHS Health Checks and Long Term Conditions

    2. OVERVIEW OF NHS HEALTH CHECKS PROGRAMME IN ISLINGTON

    3. Phased implementation until 31st March 2012, across 3 delivery settings: Implementation of the NHS Health Checks Programme in Islington: progress so far

    4. Who is our population?

    5. Aim of Community Pharmacy programme Deliver a minimum of 2,000 NHS Health Checks across 10 Community Pharmacies 200 per pharmacy per year = 50 per quarter (17 per week). Prioritise delivery to Islington residents who are not registered with a GP, or who are registered and do not access primary health care on a regular basis Expression of interest process open to all community pharmacies

    6. Patient pathway

    7. Software provider

    8. Training 1) Delivering the NHS Health Check One day course delivered by CVD team at the Royal Free Hospital Designed to provide health professionals with an update on aspects of the NHS Health Check in line with the most recent evidence and current national guidelines. Objectives: the knowledge to carry out the NHS Health Check knowledge on quality assurance in near patient testing. knowledge on interpretation of the biochemical measurements in the NHS Health Check 2) Supporting Behaviour Change training One day course delivered by Whittington Health

    9. WEQAS External quality assurance scheme. Pharmacy sent samples on a bi-monthly basis to test within the specified timeframe. Commissioner uploads the results to determine any tests which fall outside of the acceptable range Second sample is sent to pharmacies with an unacceptable result to identify any ongoing issue with equipment Results are analysed and sent to Consultant Biochemist to review

    10. WHO DID WE REACH IN THE PHARMACY?

    11. HCs in community pharmacy by sex and age

    12. HCs in community pharmacy by registration status

    13. Ethnicity

    14. Clinical results

    15. HCs in community pharmacy by QRisk2 score

    16. Lifestyle information

    17. PROGRESS TOWARDS TARGETS

    18. Performance by month

    19. Support NHS Health Check branded posters for display in pharmacy Incentive scheme for pharmacy assistants – ‘whole-pharmacy’ approach Branded NHS Health Check Prescription bags sent out to pharmacies to use when dispending medication (not always easy when people have pre-existing diagnosis) Monthly feedback

    20. Pharmacist perspective “The NHS Health Check has worked really well, as both myself and team members believe that we can contribute to a reduction in the number of medicines given out for blood pressure and cholesterol by actually detecting it [disease] early and instructing the individual to improve their lifestyle….in addition it actually boosts the reputation of the pharmacy and portrays an image of a "caring and friendly team taking steps to help the community". “The reason for our success is the continued and active training of staff members to always be on the lookout for anyone who is eligible to undertake a health check. We will continue to carry out this additional service, as the positive impact that it has on the community is something which we witness every day."

    26. Thank you. Contact details: Chrystal Greenwood Project Officer, Long Term Conditions Chrystal.greenwood@nclondon.nhs.uk

    27. Number of Health Checks by setting, sex and QRisk2 score

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