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CMAA Water Summit Executive Forum July 19, 2010. Customer expectations are evolving in a changing world. Focus on carbon footprint, climate change adaptation Greater call for risk-sharing Demand for tools that enhance efficiency & value – e.g., Building Info Management (BIM)
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Customer expectations are evolving in a changing world • Focus on carbon footprint, climate change adaptation • Greater call for risk-sharing • Demand for tools that enhance efficiency & value – e.g., Building Info Management (BIM) • Growing demand for integrated and alternative delivery – CM at-risk, design-build, P3s, project finance
Biggest change in what customers want: Collaboration • Moving from discrete roles to collaborative implementation – partnerships • Better integration throughout project lifecycle • Collaborative tools for design & construction • Growing focus on lifecycle impacts of infrastructure decisions – carbon footprint, O&M costs
How we’re positioning to respond to needs and take advantage of trends • World-class safety & quality culture • Strength in sustainability & resource management • Growth in alternative delivery • Industry leadership in PM/CM • Full-service capability in-house • Design technology
A world-class health, safety, environment & quality culture directly benefits our clients • Our goal is “Target Zero” • Zero injuries and illnesses (world-class safety) • Zero adverse impacts (environmental stewardship) • Zero errors, omissions, and defects (first-time quality)
Leadership in sustainability, reuse, and energy recovery brings our clients new approaches for a changing world Masdar City Abu Dhabi, UAE Climate Change Cost Study AMWA/NACWA Cogeneration & FOG Reuse Johnson County, KS
Our use of BIM tools provides benefits throughout a project’s lifecycle – design, construction, and O&M • I saw tremendous value in being able to “walk through” the buildings to imagine working in them. • Tom Broderick • Loudoun County Sanitation Authority, VA 2009 AAEE Grand Award
Best practices in program management provide benefits to programs large and small • London 2012 Olympic Games • Panama Canal Expansion • London Tideway Tunnels Program • Singapore DTSS and Changi WRP • Sewer overflow programs – Cleveland, Omaha, Abu Dhabi, Toronto, Baton Rouge, Atlanta, Knoxville • Infrastructure renewal – Puerto Rico, Ft. Lauderdale, Tampa, Chicago London 2012 Olympic Games Chicago Water CIP Puerto Rico Infrastructure Program
Our culture is recognized for a strong focus on ethics, employee ownership and satisfaction FORTUNE Magazine • 100 “Best Companies to Work For” 2009, 2008, 2006, and 2003 • “America’s Most Admired Companies” last 6 years • “Fortune 500” list in 2009 and 2010 • Ethisphere Institute • “World’s Most Ethical Companies”
What will the future bring? • More PM/CM and alternate delivery, driven by: • Desire for more accountability, better results • Desire for more collaboration • Resource limitations • Growing call for integrated solutions • Continued exploration of P3s and alternative finance