DPSA POA 2010/2011 Presentation to the Portfolio Committee on Public Service and Administration

1. DPSA POA 2010/2011Presentation to the Portfolio Committee on Public Service and Administration Prof Richard M. Levin (DG: DPSA) 4 November 2009

2. Presentation outline • Background • POA for 2010/2011 • Detailed Programme of Action (with costing and timeframes) for – • Anti-corruption • Thusong Service Centres • Community Development Workers • Gender mainstreaming and Disability • Concluding remarks

3. Background: planning cycle of government • Strategic planning undertaken (June/July) • Submission of MTEF to National Treasury (August) • Preparation of Estimates of National Expenditure (Oct-Dec) • Operational planning (February/March) • Strategic plan tabled before debate on Budget (Mar-June) • Commencement of the financial year (April – March)

4. DPSA 2010/2011 Programme of Action

5. HRM&D (1)

6. HRM&D (2)

7. MOC (1)

8. MOC (2)

9. MOC (3)

10. I&TM (1)

11. I&TM (2)

12. SDI (1)

13. SDI (2)

14. Governance(1)

15. Governance (2)

16. Specific focus on – 1. Anti-corruption 2. Thusong Centres 3. Community Development Workers 4. Gender mainstreaming and disability

17. Public Sector Anti-corruption:Programme Objectives • Enhance Integrity in the Public Sector • Effective anti-corruption monitoring and evaluation system • Promotion of national anti-corruption values and interests at regional and international levels

18. Anti-corruption 2010/2011 (1)

19. Anti-corruption 2010/2011 (2)

20. Anti-corruption: medium-term budget

21. Thusong Centres:Projects’ objectives Objective of GCIS-led programme is to bring government services to the people where they live as part of the Government-wide Access Strategy The DPSA projects are – Install and maintain Internet connectivity at Thusong Centres Install General Service Counters at Thusong Centres Pilot a Thusong Centre in an urban mall 21

22. ICT Connectivity The RFQ for alternate connectivity solutions of the remaining sixty (62) Thusong Service Centres without terrestrial Telkom infrastructure is awaiting appointment of a service provider The RFQ for LAN Cabling of the remaining fifty (50) centres is awaiting appointment of a service provider. Letters issued to USASSA for funding, formatting and standardisation of existing tele-centre equipment (37 centres) 22

23. ICT connectivity: Summary per Province 23

24. ICT ConnectivityExpenditure 2009-11 24

25. General Service Counters Only twenty-four (24) Thusong Service Centres have a General Service Counter installed, but not all of these General Service Counters are staffed, and not all General Service Counters have functional IT equipment During the 2009-10 financial year the seventeen (17) General Service Counters, which are adequately staffed will be fitted with computer equipment Due to space limitations only forty-one (41) General Service Counters can be deployed to current Thusong Service Centres. The forty-one counters will be installed in this financial year 25

26. General Service Counters: Expenditure 2009-10 26

27. Notes on Thusong funding Funding for the installation of the General Service Counters has been provided by the DPSA Funding for the support staff for the General Service Counters is provided through a learnership funded by the Umsubomvu Youth Fund Training and the development of an operations manual to support GSC staff has been funded by DPSA Deployment of the core shared IT infrastructure for Thusong Centres has been provided by the DPSA Key challenges remain issues of funding and the absence of a transversal fund to support the connectivity. No provision has been made for the WAN and LAN infrastructure or the monthly operational costs, which include bandwidth requirements and internet connectivity. No funds have been set aside for IT support. 27

28. Thusong Centre in an urban mall • Project is a flagship and Pilot for the Single Public Service in terms of integrating services and achieving a joined- up government: showing the concept in action • Provides for integrated approach to services delivery in an urban under-serviced areas • Thusong in an Urban Mall will provide a one-stop Centre for interaction with government - cutting edge front office and back office • Thusong Centre under construction in Maponya Mall, Soweto

29. Maponya TSC: services

30. Maponya TSC:Action plan 2010/11 • Blueprint for model to be compiled • In-year review of the functioning and progress at the Thusong, including customer satisfaction reviews • Evaluation of the model at the end of the lease period in September 2011 • Discussions and identification of primary leaseholder post expiry of current lease with Maponya • Do it within a framework of pre-agreed conditions: • DPSA and GCIS to ensure that all space fully occupied for duration of extension of lease • Financial responsibilities to be outlined and agreed upon by all stakeholders • DPSA to continue to document and monitor developments at Centre (deal with problems in collaborative manner if not, elevate)

31. Maponya TSC:Budget 2010/11 • Lease for 2010/11 : R1, 786 mil • Agreed part of the operational cost as per the legal agreement: R1,891 100.00 • Includes salaries of the Centre Manager and General Service Counter Staff, cleaning services, security services • Excludes utilities (water lights) • Customer Satisfaction survey : R1 mil

32. CDW Programme:Background • The programme was established in 2003 and currently there are 3146 community. development workers employed throughout the country at ward level • The DPSA and COGTA are jointly responsible for the coordination of the programme • DPSA is responsible for the overall coordination of the programme whilst COGTA is responsible for implementation of the programme

33. CDW Programme:programme objectives • Improving service delivery and accessibility • Improving intergovernmental coordination • Improving interaction between government and community • Improving participatory democracy

34. CDW POA 2010/2011

35. CDW Programme:Budget breakdown per province (2009)

36. CDW programme: medium-term budget

37. Gender Mainstreaming and DisabilityProgramme Objectives • Gender Mainstreaming in the Public Service: • Ensure a transformed, non-discriminatory and fully inclusive Public Service, which reflects the Constitutional values of non-sexism and non-racialism • Disability in the Public Service: • Advance an effective enabling environment within the Public Service through the adoption of progressive policies, establishment of relevant institutional mechanisms and development of key operational processes to ensure a transformed, non-discriminatory and fully inclusive Public Service.

38. Gender MainstreamingProjects and Activities for 2010-2011

39. Disability (1)Projects and Activities for 2010-2011

40. Disability (2)Projects and Activities for 2010-2011

41. Diversity Management: medium-term budget

42. Concluding remarks • The Department is prioritising the programmes identified by the Portfolio Committee (Anti-corruption, Thusong Centres, CDW programme and Gender and Disability programmes) • A clear programme of action has been determined for these programmes with budgets and timeframes • The ENE process is currently underway

43. Siyabonga